- Cognizant (Springfield, IL)
- **About the role** As a Healthcare Customer Service Collections - Self-Pay you will make an impact by assisting our clients' customers with their ... outstanding balance accounts to secure payment while providing exceptional customer service and maintaining positive customer...High school diploma or GED . Minimum one year collections experience in healthcare working with patients… more
- Cognizant (Springfield, IL)
- About the Role As a Healthcare Customer Service Collections Rep, you will make an impact by assisting our clients' customers with their outstanding ... or GED *At least 1 year of healthcare collections experience *Strong customer service skills, especially in managing challenging conversations. *Clear… more
- Rush University Medical Center (Chicago, IL)
- …etc.). + Working knowledge of Epic. + Excellent communication, interpersonal, and customer service skills. + Strong computer, interpersonal and mathematical ... Rush Medical Center Hospital: Rush University Medical Center Department: HB Govt Billing- Collections **Work Type:** Full Time (Total FTE between 0.9 and 1.0)… more
- Owens & Minor (Springfield, IL)
- …and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service , and sales facilities located across the Asia Pacific ... process improvement, and coordinates programs to meet billing and collections goals to maximize company cash flow. The anticipated...Latin America and North America. We are proud to service healthcare industry customers in 90 countries… more
- Prime Healthcare (Joliet, IL)
- …a smooth patient flow, quality registration, maximum Point of Service patient collections , and outstanding customer service in his/her area of ... Week 2: Tue, W, Th, Fri 8:30am-5pm + Facility:Prime Healthcare St Joseph Hospital + Location:Joliet, IL Responsibilities The...department. The Lead associate sets the example in exemplary customer service and overall conduct he/she relates… more
- Carle Health (Normal, IL)
- …Scheduling and ED registration to ensure effective registration/admissions and high-quality customer service is being maintained. Responsible for improving and ... streamlining revenue cycle activities for registration, eligibility verification and point of service collections to reduce denials and improve overall AR… more
- Rush University Medical Center (Chicago, IL)
- …* 5 years of experience working with hospital billing system with focus on Customer Service and Self-Pay Collections * Knowledge with the operations ... and workflows of the Customer Service and Self-Pay Department. * ...limited to the following: payment plans, financial assistance policies, collections agencies, online billing system, insurance changes and updates,… more
- Owens & Minor (Downers Grove, IL)
- …to specific objectives and outcomes as directed **QUALIFICATIONS:** + 1-2 years customer service experience + Must be bilingual English/Spanish + Prior ... of 17,000+ global teammates. We operate within distribution, production, customer service , and sales facilities located across...Latin America and North America. We are proud to service healthcare industry customers in 90 countries… more
- AdventHealth (Glendale Heights, IL)
- …of utilizing online eligibility pre-certification tools made available + Delivers excellent customer service by contacting patients to inform them of ... you'll contribute:** Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations,… more
- Carle Health (Watseka, IL)
- …to site or area.Checks patients out in a prompt and friendly manner.Demonstrates customer service excellence in accordance to Carle policy.Adheres to and ... appointments.Performs tasks related to cash drawer management including co-pay collections .Requests, locates, sends and receives patient medical records as… more
- Performance Food Group (Rock Island, IL)
- …with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick- service eateries. A team of sales ... percentage of order releases used to determine accuracy of credit limits and customer deterioration, velocity of time to release orders, and velocity needed to… more
- Owens & Minor (Springfield, IL)
- …and Experience** * High School Diploma or equivalent required * 1-2 years of customer service experience required * Relative reimbursement and/or billing and ... of 17,000+ global teammates. We operate within distribution, production, customer service , and sales facilities located across...Latin America and North America. We are proud to service healthcare industry customers in 90 countries… more
- IQVIA (Chicago, IL)
- … assignments as directed. + Utilizing previous hospital experience and customer service skills to ensure the device collections process does not interfere ... in a dynamic role that goes beyond bedside care. Collaborate with healthcare professionals and advocate for the well-being of patients through medical device… more
- Carle Health (Urbana, IL)
- …Access Medical Insurance and Prior Authorization departments to ensure high quality customer service and improve revenue cycle activities for prior ... processes to ensure that operations - eg registration, authorization, financial counseling, pre- service estimations and collections , and all other Patient Access… more
- Carle Health (Urbana, IL)
- …and complete data collection + Streamline financial clearance functions prior to service and sound cash collections processes. + Collaborates with senior ... supporting the change and growth. Qualifications **Certifications:** + Certified Healthcare Access Manager (CHAM) within 2 years **Education:** + Bachelor's… more
- R1 RCM (Hoffman Estates, IL)
- …service as well as filing IL Medicaid applications and performing point of service collections with patients. You will be expected to accurately and ... directly with patients. In this role, a successful candidate must display excellent customer service , commitment to assisting patients, and attention to detail.… more
- Rush University Medical Center (Chicago, IL)
- …(CHAA) preferred Bilingual highly regarded. **Skills:** Excellent communication and outstanding customer service and listening skills required. Critical thinking ... based on Rush contracts. 13. Effectively completes point of service collections over the phone using secure...the success of the RMG Access Center. 19. Utilizes customer service skills to exceed the patient's… more
- Carle Health (Pekin, IL)
- …collection guidelines Understand and execute downtime procedures to ensure data integrity Customer Service Demonstrate UnityPoint's FOCUS Values in all actions ... all interactions Greet all patients and visitors with quality customer service and professionalism to ensure an...the billing system with accurate reconciliation for point of service collections and cash drawer balancing Utilize… more
- Option Care Health (Itasca, IL)
- …- Ensure timely actions with each step of the referral flow and handoffs. 3) Customer Service - Ensure consistent demonstration of exceptional customer ... hires and retains the best and brightest talent in healthcare . **Job Description Summary:** The Manager, Patient Registration is...a high degree of quality focus. High degree of customer service skills required. **Travel Requirements:** N/A… more
- Veolia North America (Lincoln, IL)
- …+ Compliance with cost center budget. + Personnel utilization. + Pricing. + Customer invoicing and collections . + Prepare monthly reports in a timely ... energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare , higher education and municipality customers throughout North America.… more