- Creative Financial Staffing (Chicago, IL)
- …and resolve end-user issues at a high level Act as the primary contact for help desk tickets and other requests via phone or email Monitor company servers ... you work alongside with others and solo to assist your clients in their IT needs. Jr. System Administrator Responsibilities: Provide white glove service to end users… more
- Flex-N-Gate Corporation (Effingham, IL)
- …(when required) to the appropriate experienced technician.Record, track, and document - help desk request, problem-solving process, including all successful and ... includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of...unsuccessful decisions made, and brief IT Support Supervisor on final resolution.Use only approved diagnostic… more
- Medline Industries LP (Libertyville, IL)
- …following: a call tracking system such as HEAT, SAP, Kronos, Outlook functionality, Help Desk practices. DISCLAIMER All duties and requirements are subject to ... or equivalent work experience. Relevant Work Experience: 1 to 2 years of IT work experience in computer systems or support with demonstrated working knowledge of… more
- RKON (Chicago, IL)
- …be part of a casual and family-friendly work environment. Position Profile: We are pursuing IT Help Desk (End User Engineer) professionals who are looking to ... verticals. The ideal candidate will a strong desire to pursue a career in IT . Our Help Desk professionals are expected to provide high quality end user… more
- Black Diamond Technologies (Chicago, IL)
- …of behavioral health. Our client is looking for a full-time level 1, level 2 help desk support person with the following qualifications: + College Degree or ... and finishing technical tickets with little supervision If you are good with both IT and with people, a good communicator, and highly reliable, we want to take… more
- Vaco (Springfield, IL)
- …**Description:** The Level 1 Call Center Agent will be responsible to support customers from our 24x7 call center. This person must provide exceptional call center ... Pivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through Managed Services, Data & Analytics, EHR, ERP, Advisory, Virtual Care and Cybersecurity services. Its award-winning industry experts… more
- Nexagen Networks Inc (Rock Island, IL)
- …Networks has been awarded a Five-Year Defense Contract and has an immediate opening for IT Help Desk Job Location: Rock Island, IL Job Clearance: Must ... Substitute Substitute AA w/7+ yrs. Or 7+ years of IT /Military experience On-site RIA Job Description: Analyze, test, troubleshoot,...applications and hardware. Handles problems. that the first-tier of help desk support is unable to resolve.… more
- Abbott (Abbott Park, IL)
- …by functional analysts and end users. Items are received via multiple channels, including IT Help Desk , Zendesk case management system, email, or Instant ... health and wellness benefits, which provide the security to help you and your family live full lives:** www.abbottbenefits.com...Abbott for diverse opportunities with a company that can help you build your future and live your best… more
- SKC Communication Products LLC (IL)
- …years Preferred Qualifications 1. Great communication skills + Excellent organizational skills + IT help desk experience General Qualifications Ability to ... action to resolve 6. Work closely with Integration Service Manager & technicians to help remedy any service issues that arise in a professional manner 7. Provide… more
- EDB (Springfield, IL)
- …a highly energized leader to manage, develop and lead our geographically dispersed IT Service Desk organization. In this highly visible and hands-on role, ... fueled by creative, dedicated people who are committed to help our customers and the community take Postgres everywhere....the **Manager, Global IT Service Desk ** will be responsible for… more
- Reyes Holdings (Rosemont, IL)
- …respond to tax questions from the various businesses + Assist in the resolution of IT help - desk tickets and customer service questions related to indirect ... tax + Assist in the maintenance and reconciliation of indirect tax GL accounts + Other projects or duties as assigned **Qualifications** **Required Skills and Experience:** + Bachelor's degree in Accounting or Business Related field with 0 - 1+ years'… more
- Robert Half Technology (Lincolnwood, IL)
- Description We are offering an exciting opportunity for a Help Desk Manager in Lincolnwood, Illinois. This role involves leading a dynamic team to ensure ... in a timely manner. * Manage and improve the IT knowledge base system. * Schedule service desk...and Basic Troubleshooting. Requirements * Proven experience in a Help Desk Manager role or a similar… more
- HireVue (Springfield, IL)
- …diverse and inclusive culture based on a foundation of respect and inclusion. The Help Desk Support Technician is a highly organized self-starter with excellent ... attention to detail who supports HireVue's help desk needs, creating an effective and...remote employees via centralized management software. + Understanding of IT technologies such as Azure,Intune, VPN, DNS, MDM, and… more
- TEKsystems (Chicago, IL)
- Description: Our client in Chicago, IL is looking for a Help Desk Specialist to join their team in Chicago, IL! They are looking for Level 1 Help Desk ... Provide detailed updates and tracking of incidents in the IT incident tracking system. * Setup, configure, deploy and...seen technical issues. * Document internal procedures related to Help Desk related responsibilities. * Provide support… more
- Robert Half Technology (Arlington Heights, IL)
- …might be for you. It is also important for you to understand how your role as the Help Desk Analyst relates to IT projects and IT Service Management ... Description Robert Half is looking for a Help Desk Analyst II to join our team. This long-term contract / temporary employment opportunity is based in the… more
- Robert Half Technology (Chicago, IL)
- Description Robert Half has an urgent need for a Help Desk Analyst. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a ... dynamic and rapidly changing work environment. Due to this Help Desk Analyst role having a large...and is a permanent opportunity. Key responsibilities - Contribute IT support for productivity software, operating systems, and a… more
- SAIC (Scott AFB, IL)
- **Description** The National Security Customer Group of SAIC is seeking a Help Desk Service Specialist to support an IT Service Desk effort for ... & Cyber Systems Directorate (TCJ6). The successful candidate will join the Service Desk team assisting the users experiencing a service disruption or requesting a… more
- Robert Half Technology (Bedford Park, IL)
- Description Robert Half is looking for a Help Desk Analyst to support local and field users in a rapidly expanding company in the Manufacturing industry. You ... a dynamic and rapidly changing work environment as a Help Desk Analyst. Because this Help...to address the root of the problems - Contribute IT support for productivity software, operating systems, and a… more
- Robert Half Technology (Deerfield, IL)
- Description We are in search of a Help Desk Manager to be based in...5 years of experience as a Help Desk Manager or similar role in IT services ... Glenview, Illinois. The role is within the IT consulting space, providing an opportunity to bring your...growth and success. Responsibilities: * Manage and coordinate the help desk team to ensure optimum customer… more
- TEKsystems (Scott Air Force Base, IL)
- …and maintain helpdesk-related technical documentation such as guides, FAQs, SOPs, etc. Assists Help Desk Manager with data collection for reporting All other ... issues with efficiency. Duties & Responsibilities: Assists customers with IT requests and issues Answers customer phone calls and...duties as assigned Skills: Desktop, Windows, Help desk support, Troubleshooting, Ticketing system, Active… more
