- CH Robinson (Chicago, IL)
- CH Robinson is seeking a ** Key ** ** Customer Success ** ** Manager ** is responsible for growth and retention of key and strategic accounts. You will ... relationships, provides value creation, solution expansion, and ensures overall customer satisfaction. This is accomplished by cultivating trust, creating alignment… more
- Staples (Lincolnshire, IL)
- …leadership, and a commitment to long-term customer success . As the Key Account Strategic Manager at Quill, you will lead a high-performing team dedicated ... sales processes + Collaborate cross-functionally with Sales Strategy, Marketing, Merchandising, and Customer Success to maximize customer impact + Support… more
- Cancer IQ (Chicago, IL)
- …at CancerIQ. If you want your work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you will be responsible for managing ... key role in the programmatic design of customer success initiatives, ensuring that our processes,...Onboarding and Implementation . Work closely with an Implementation Manager as a team to guide new customers through… more
- EBSCO Information Services (Springfield, IL)
- …timelines, resources, and budgets to ensure project milestones are met. Consult Customer Success Manager on key performance indicators to evaluate the ... process for EBSCO Clinical Decisions products Working with the Customer Success Manager and understanding...and mitigating risks as needed. Track and report on key performance indicators to evaluate the success … more
- NTT America, Inc. (Springfield, IL)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... team, they serve as a thought leader within the Customer Success department, contributing to process improvements...**Reporting and Insights** + Track, analyze, and report on key metrics for assigned accounts, including customer … more
- ISC2 (Springfield, IL)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team ... You will be accountable for the performance of the Customer Success Account Managers and for aligning...existing accounts + Act as an escalation point for key accounts, ensuring resolution of complex issues **Delivery Fulfillment… more
- MongoDB (Chicago, IL)
- Individuals in the Customer Success Manager role...will be expected to take full ownership of your customer portfolio and make key decisions to ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or...engineering to develop new innovative solutions. You will be key in building the future roadmap of our product… more
- CADDi (Chicago, IL)
- At CADDi, we're looking for a skilled Customer Success Manager to join our team and play a crucial role in ensuring client satisfaction and driving growth. ... Customer Retention and Growth + Monitor and analyze key customer health metrics such as adoption...work/life balance. + In-depth experience in various aspects of customer success , from onboarding to account management… more
- Proofpoint (Chicago, IL)
- …motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the ... **Your Day to Day** + Drive high levels of customer success through post sales customer...work here are the key to our success . We are a customer -focused and driven-to-win… more
- WESCO (Glenview, IL)
- … Manager who thrives at the intersection of contract negotiation and customer success . In this role, you'll drive strategic partnerships, ensure the ... success and satisfaction of our customers, and act as...new business. + Conducts roll out meetings at new, key , and global account customer locations. +… more
- ECP (Chicago, IL)
- …business, compliance, and operational performance for our customers. We are looking for a Customer Success & Value Growth Specialist, you'll be the voice and ... in cross-functional teamwork with Sales, Product, Support, and Marketing to drive customer success . + Bonus: Hands-on with SaaS onboarding, value realization,… more
- MongoDB (Chicago, IL)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will ... Master's degree preferred with 1-2 years of management experience, preferably in a customer success or account management capacity + 12+ years relevant… more
- Capital One (Downers Grove, IL)
- Dealer Success Manager **Dealer Success Manager (DSM)** **As a Dealer Success Manager , you operate as a Strategic Consultant and Customer ... (ROI) conversations. You will educate and gain buy-in from key auto dealer stakeholders, ensuring they maximize the value...regularly worked. Sales Territory: $106,700 - $121,700 for Dealer Success Manager Downers Grove, IL: $106,700 -… more
- PagerDuty (Springfield, IL)
- …cross functionally with sales, renewals and operations. Data Analysis and Reporting: + Monitor key customer success metrics, identify trends, and use data to ... responsible for ensuring their success . As a key leader within the Customer Success...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- Valvoline Global (IL)
- …the future of automotive and industrial solutions. **Job Purpose** The Heavy-Duty Key Account Manager (KAM) is responsible for leading Valvoline's commercial ... committed to driving performance and innovation in the heavy-duty and industrial markets. As a Key Account Manager , you will play a critical role in shaping the… more
- Ralliant (Chicago, IL)
- We are seeking a highly motivated Key Account Manager /BDM to drive sales growth in their assigned territory by expanding business with existing accounts and ... will be in the Midwest Geography - Chicago area. ** Key Responsibilities:** + Identify and pursue opportunities for business...well as new accounts that fit the company's ideal customer profile + Negotiate contracts and pricing agreements with… more
- Bayer (Springfield, IL)
- …and diverse minds to make a real difference, there's only one choice.** ** Key Account Manager ** **YOUR TASKS AND RESPONSIBILITIES** The primary responsibilities ... of this role, ** Key Account Manager - Illinois and Missouri** ,...Account Managers, Area Business Managers, Marketing, Product Management, and Customer Operations to ensure win/win partnership is executed; +… more
- Proofpoint (Chicago, IL)
- …and the people who work here are the key to our success . We are a customer -focused and driven-to-win organization with leading-edge products-and many ... join the Customer Office organization (Professional Services, Customer Success , Training, Managed Services, Support, and...into high-touch and digital motions. This is a people manager role, reporting to Senior Director, CS Strategy &… more
- nVent (Chicago, IL)
- …+ Responsible for the national achievement of our HOFFMAN products sales quota with identified key OEM accounts. + Make direct end customer calls to develop and ... who put their innovation to work to advance our success - and their own. Join an organization that...needs. + Develop and maintain strong relationships with localized key decision-makers at the global customer level.… more
- Rubrik (Springfield, IL)
- …your way. **About the role:** The Customer Experience Manager is a key role within the Customer Success organization, the successful candidate will ... and technologies. The member of the Global Support and Success Organization will serve as a key ...'s data security strategy. Their technical prowess, commitment to customer success , and dedication to rapid response… more