- Wolters Kluwer (Chicago, IL)
- ** Senior Customer Services Technical Specialist ( Senior Support Software Engineer) - Hybrid R0050712 | CPESG | Enablon EHS - North America | Wolters ... Kluwer** Enablon is seeking a ** Senior Customer Services ...connecting with colleagues. You will report to the Manager, Technical Customer Service , CP &… more
- Caterpillar, Inc. (Mossville, IL)
- …Electric Power Division has an opening for a Senior Customer Services Consultant on the Large Electric Power Service Engineering team. This position will ... and sources in an objective manner to reach a conclusion, goal, or judgment. ** Service Excellence:** Knowledge of customer service concepts and techniques;… more
- Confluent (Springfield, IL)
- …between Confluent Sales, Product, Services , Support and Training teams to drive technical success. + Identify customer technical objections and develop ... + Develop and present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior management. +… more
- EDB (Springfield, IL)
- …large customers in North America + Establish a close working relationship with their customer 's senior technical leadership team and become their trusted ... your impact will be ** EDB is hiring a Senior Technical Account Manager (Sr. TAM) for...such as: Professional Services , Field CTO, CSM, Technical Support, Account Team, and the customer … more
- George Jon, Inc. (Chicago, IL)
- POSITION OVERVIEW The Senior Technical Services Engineer is a high-level technical role responsible for overseeing the support and upgrade activities of ... Nuix, iPro, RevealAI, Brainspace, and other leading platforms. The senior engineer plays a pivotal role in ensuring that...the-box thinking and superior problem solving skills to address customer needs + Create and edit documentation of internal… more
- ServiceNow, Inc. (Chicago, IL)
- …The Principal Technical Consultant, Integrations Specialist is the functional and technical expert of a customer engagement team - consulting with customers ... and varied customer environment, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems +… more
- WTW (Chicago, IL)
- …skills, with the ability to effectively communicate technical information to non- technical stakeholders. + ** Customer Service ** : Strong customer ... updated on the latest technology trends, and deliver exceptional customer service will be key to your... support, with at least 2 years in a senior or lead role. + ** Technical Skills**… more
- C&W Services (Springfield, IL)
- …intellectual curiosity necessary for a fast-paced, growth-driven environment. + Exceptional senior customer relationship management skills and experience in Life ... **Job Title** Senior Vice President, Client Services Life...portfolios across North America, accountable for the performance and customer satisfaction of a complex, highly technical ,… more
- Cardinal Health (Springfield, IL)
- …resolution. **_Job Summary_** The Senior Representative, Customer Service Operations is responsible for providing outsourced services to customers ... **_What Customer Service Operations contributes to Cardinal...relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research… more
- Coinbase (Springfield, IL)
- …optimizing customer support interactions to create an effortless experience. As a CX Technical Senior Program Lead you will play a critical role in shaping ... eliminating customer pain points, empowering our global customer base via self- service and automation, and...customers and achieve key results. * Lead and manage technical programs to improve the customer experience… more
- Lumen (Springfield, IL)
- …shape the future. **The Role** We are seeking a highly skilled and detail-oriented Senior Technical Product Marketing Manager to join our core Marketing team at ... and demonstrations. + Cross-Functional Collaboration: Work closely with product, IT, and customer service departments to support product strategy and execution.… more
- Highmark Health (Springfield, IL)
- …engineering support necessary to drive the organization's next-generation technologies. The senior level incumbent works to adopt, expand, maintain, and optimize ... IT, product, analytics, and business teams to gather requirements and provide technical solutions that meet organizational needs + Monitor work against production… more
- Qualtrics (Chicago, IL)
- …technical expertise to build programs that drive adoption and value for the customer . Technical Success Managers work in a post-sales capacity that directly ... the globe who think that's work worth doing. **Analyst, Technical Success Manager - Managed XM** **Why We Have...them unlock the most value from our products and services . We understand their goals and, as trusted advisors,… more
- BMO Financial Group (Chicago, IL)
- …and collaborative individual to help accelerate the use of AI across our customer service and implementation organization. In this role, you'll lead initiatives ... + Lead the development and execution of AI initiatives that enhance service delivery, onboarding processes, and customer engagement. + Partner with… more
- Deloitte (Chicago, IL)
- Technical AI Instructor and Forward-Deployed Engineer (Specialist Senior ) Our Deloitte Customer team empowers organizations to build deeper relationships ... analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value… more
- Rocket Software (Springfield, IL)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to ... role will be in our IBM System Z Professional Services team working on customer engagements to...IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems… more
- Lumen (Springfield, IL)
- …and demonstrations. + Cross-Functional Collaboration: Work closely with product, IT, and customer service departments to support product strategy and execution. ... approach to positioning, messaging, and enablement. You will create compelling technical content, engage customer -facing teams, and drive initiatives that… more
- Highmark Health (Springfield, IL)
- …responsible for supporting the design, development, and maintenance of our technical solutions, ensuring their efficient and reliable operation. This position will ... be responsible for contributing to our technical ecosystem including infrastructure, systems, networks, applications, integrations, etc. They will work closely with… more
- Amazon (Chicago, IL)
- …Proven ability to establish technical credibility with engineering teams and senior technical decision-makers * Managed and delivered IT and Transformation ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Danaher Corporation (Chicago, IL)
- …System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible. The Senior Informatics Technical Specialist will be ... work to facilitate highly automated laboratory operations, and provide customized consulting services to ensure ongoing customer satisfaction. This position is… more