- ADP (Schaumburg, IL)
- **ADP is hiring a Technical Support Analyst II.** in this position you will provide technical support to clients regarding the resolution of product ... Stays current with emerging technology and trends in order to provide technical support for product rollouts and/or existing offerings. **At ADP we are driven… more
- AGI (Naperville, IL)
- **Description** **Position Title: Customer Experience Agent ** **Compensation Range: $26.00/hr - $30.00/hr** **Department: Sales Execution** **Location: ... expanding platform for food processing facilities. **The Opportunity** The Customer Experience (CX) Agent is the front-line...the system as necessary. + Managing accounts & coordinating customer orders. + Support and collaboration with… more
- Cayuse Holdings (Springfield, IL)
- …and websites, troubleshooting application functionality and integrations). + Provide aid and technical support for the resolution of problems, incidents, issues, ... $15.00-$16.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service...to five (5) years of experience in computer systems, customer support or IT support .… more
- Cayuse Holdings (Springfield, IL)
- …and websites, troubleshooting application functionality and integrations) + Provide aid and technical support for the resolution of problems, incidents, issues, ... $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service...to five (5) years of experience in computer systems, customer support or IT support .… more
- Veterans Affairs, Veterans Health Administration (Marion, IL)
- …You will be rated on the following Competencies for this position: Customer Service (Clerical/ Technical ) Decision Making Manages and Organizes Information ... wide variety of complex and highly specialized services, supplies, equipment, and systems that support the full range of programs and activities at a VA Health Care… more
- Travel + Leisure Co. (Chicago, IL)
- …into exceptional experiences for millions of travelers worldwide. **Job Summary** The Universal Agent is responsible for greeting and registering guest in and out of ... for guests as required during their stay. Displaying a high level of customer service and professionalism when interacting with all guests. Entering guest issues… more
- HUB International (Des Plaines, IL)
- …and tackling challenges, this is the right fit for you. The Personal Lines Retention Agent provides a high level of service to our individual clients and helps us ... willing to invest time and energy to learn the technical aspects of our business. + Believe in integrity...recorded accurately by month end. + May provide sales support , which includes rating policies and entering policy information… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …smartphones and other mobile devices + Demonstrate the highest possible standards of customer support and produce maximum customer satisfaction + Strong ... **General Summary** Provides remote Tier 1 technical end user support to an...however not required. **Other Job Specific Skills** + Excellent customer service skills. + Excellent communication and interpersonal skills… more
- Teleperformance USA (IL)
- …SD, TN, TX, UT, VA, VT, WI, WV, WY.** **Your Responsibilities** **As a Technical Support Representative, you will be responsible for finding innovative ways to ... **Category :** ** Customer Service/ Support ** **About TP** **TP is...Client specific high speed internet services delivering an exceptional customer experience** + **Resolve technical problems, within… more
- Zoom (Springfield, IL)
- …dynamic needs of diverse industries. TSAs bring technicalexpertise and leadership to support our field teams and drive long-term customer value. Responsibilities ... delivering enablement content including training sessions, demos, reference architectures, and technical deep-dives. + Representing Zoom in customer briefings… more
- ServiceNow, Inc. (Chicago, IL)
- …The Principal Technical Consultant, Integrations Specialist is the functional and technical expert of a customer engagement team - consulting with customers ... and improving current instance configuration and setup to ensure proper design to support future of customer . + Identifying, debugging, and advising on system… more
- Zoom (Springfield, IL)
- …Professional Services Project Manager to drive successful ZoomContact Center and Customer Experience implementations. In this customer -facing role, you'll be ... high-qualityoutcomes. Experience with contact center solutions, WFM, QM, AI and virtual agent technologies is highlyvalued. About the TeamIn this role, you will be… more
- Teleperformance USA (IL)
- …to support our ServiceNow ITSM (IT Service Management), CRM ( Customer Relationship Management), and ITOM (IT Operations Management) offerings. In this role, ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...trends to ensure solutions meet evolving client needs.** + ** Support client workshops, discovery sessions, and technical … more
- USG Insurance Services, Inc. (Chicago, IL)
- … Technical Assistant at USG plays a crucial role in providing administrative and technical support to insurance professionals. This is the first level of a ... performing job duties. + Invoicing and typing Brokerage Endorsements. + Provide the technical and administrative assistance required to support the attainment of… more
- Robert Half Technology (Libertyville, IL)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... XP, to guide project execution. * Conduct API and agent discovery to make strategic recommendations for technical... agent discovery to make strategic recommendations for technical enhancements. * Monitor project progress and address issues… more
- Deloitte (Chicago, IL)
- …+ Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering ... directly, including data integration layers, retrieval and knowledge services, agent orchestration logic, and guardrails for safety, compliance, and resiliency.… more
- NTT America, Inc. (Chicago, IL)
- …is critical to business operations. + Remote employees must adhere to all technical support procedures and protocols. + Chronic connectivity issues or recurring ... various questions on different life insurance products. + Providing front-line phone customer care support to policyholders, beneficiaries, agents, and internal… more
- Coinbase (Springfield, IL)
- …of the associated expectations * You will be responsible for fully-automating Coinbase's customer support with extremely high quality and customer ... * This is inclusive of Coinbase's entire suite of support -related products: * Help Center * Chatbot * In-product...prediction: Detecting and resolving a potential issue for a customer before it becomes a real issue * AI-driven… more
- Deloitte (Chicago, IL)
- …on 11/30/2025 Work You'll Do As a Senior Consultant you will bring strong technical , functional and project management solutions to clients with a focus on achieving ... (including scenario design, flow mapping), prototyping, testing, training, defining support procedures. Your background in technology will provide the foundation… more
- Coinbase (Springfield, IL)
- …environment. *What you'll be doing (ie. job duties):* * Wear multiple hats of Customer Experience, CX Agent Experience and Technology leader to deliver secure, ... expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of Coinbase's...on their design and implementation. * Be a thoughtful technical voice and support your team in… more