- Eaton Corporation (Highland, IL)
- Eaton's GEIS division is currently seeking a Tier 1 Customer Service Representative. The expected annual salary range for this role is $45749.97 - ... stock, orders, and quotations for sales ranging from $50 to $ 1 ,000,000. The customer service representative administers sales promotions per the outlined… more
- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... Eligo Energy is seeking a Customer Service Representative who wants to...electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive… more
- SKC Communication Products LLC (IL)
- …Post-Sales Technical support for videoconferencing and integration clients 2. Provide excellent customer service and build customer relationships 3. Work ... to shoulder height 50-70 lbs. Travel 0-20% Education College/Technical degree preferred Experience Tier 1 0-2 years Preferred Qualifications 1 . Great… more
- SKC Communication Products LLC (IL)
- Tier III Service Technician Responsibilities + Provide customer service and audio-visual equipment troubleshooting and problem resolution via phone, ... to ensure customer satisfaction. + Provide excellent customer service and build customer ...Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other… more
- Patterson Companies, Inc. (Bolingbrook, IL)
- …+ High School Diploma or equivalent + Excellent computer skills + Strong customer service orientation + Requires excellent verbal communication skills + Requires ... organization. **Job Description:** Job Description **Job Summary** The Support Specialist - Tier I properly responds to incoming customer requests, via phone,… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …tracks incidents in area of specialty to ensure resolution occurs within the customer Service Level Agreement by documenting all troubleshooting efforts in ... customer specific business environment. Maintains an understanding of customer Service Level Agreements. + Develops and...+ -2-5 years of applicable work experience + - 1 -3 years ITIL experience + Clearance Level - Secret… more
- RKON (Chicago, IL)
- Analyst ( Tier 1 ), End User Engineering About...do not contact. Responsibilities Include: + Provides world class customer service by acting as a ... 1 and 2 support for incidents (problem/issues) or service requests related to hardware, software, mobile devices and...pursue a long-term career in IT, and a strong customer service background. + Excellent teamwork, communications… more
- SKC Communication Products LLC (IL)
- …project from concept through completion ensuring quality control, profitability & customer satisfaction. MAJOR RESPONSIBILITIES AND DUTIES + Responsible for working ... required for system functionality. . Coordinate control system requirements with both customer and programmer. + Answer questions and troubleshoot with all project… more
- GovCIO (Hines, IL)
- …dedicated monitoring tools and processes as well as assisting with customer reported connectivity issues. + Maintains operational and security capabilities of ... network gateways + Supports the VA NOC by providing Tier II network engineering support + Respond to Help...+ Experience with Cisco Any Connect VPN, Cisco Identity Service Engine (ISE) + Experience setting up Site-to-Site IPSec… more
- Nucor Steel Auburn, Inc. (Marseilles, IL)
- …Scholarships and more. Basic Job Functions: This position is responsible for providing excellent customer service and a wide range of payroll support to our team ... IL or Ghent KY office. [[cust_safetyState]] Minimum Qualifications: + 3+ years of customer service experience. + Due to the sensitivity and confidentiality… more
- Rush University Medical Center (Chicago, IL)
- …case. **Summary:** This position acts as the first point of contact within the Employee Service Center (ESC) Customer Service team for issues and requests ... Medical Center Hospital: Rush University Medical Center Department: Employee Service Center **Work Type:** Full Time (Total FTE between...**Work Type:** Full Time (Total FTE between 0.9 and 1 .0) **Shift:** Shift 1 **Work Schedule:** 8… more
- Motion Recruitment Partners (Crystal Lake, IL)
- …needs additional hands. This is temporary help on their Tier 1 Service Desk team. This is a customer support-heavy role, with 99% phone support, handling ... 4 - 6 Months **Required Skills & Experience** + 1 -2+ years of experience working as a Service...support experience, providing technical assistance + Experience maintaining high customer satisfaction ratings + Ability to solve basic technical… more
- Everon (Addison, IL)
- …state and local codes. + Requires 50% to 75% proficiency in Everon Commercial's Tier 1 product offerings. **_Work Environment:_** + The employee is occasionally ... Summary:_** The basic function is to perform routine and emergency service calls. Troubleshoots, replaces and/or repairs malfunctioning or inoperative equipment.… more
- Rubrik (Springfield, IL)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... secure the brand and protect the organization, company and customer environments. You will be responsible for executing security...required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions… more
- Rubrik (Springfield, IL)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... assigned customers. + Makes technical and sales presentations to customer 's technical staff and senior management. + Serves as...required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions… more
- Sinclair Broadcast Group (Chicago, IL)
- …to ensure seamless execution of client campaigns and deliver exceptional customer service . **Qualifications:** + Bachelor's degree in Business Administration, ... Connected TV (CTV), and other omni-channel advertising solutions, to mid-market, tier 2, independent advertising agencies, and local media companies. The ideal… more
- NTT America, Inc. (Springfield, IL)
- …to reduce costs, simplify the operational support. + Creates and prepares end-user, tier 1 support, and internal documentation for system processes and ... servers and networks. This role will provide a managed service to clients by proactively identifying and resolving Packaged...When needed can provide support to end users from tier 1 escalations. + Collaborates with cross-functional… more
- Reyes Holdings (Chicago, IL)
- …both with and without supplier participation. + Plan and execute regular business reviews with Tier 1 and Tier 2 retailer partners to identify areas of ... annual business plan goals and objectives. + Drive detailed customer level planning and gap closing initiatives to ensure...efforts at store level to execute critical programming and Tier 1 retailers. + Other projects or… more
- Sprinklr (Chicago, IL)
- …best practices at scale through first line managers, enablement/coaching and self- service . **Main** **r** **esponsibilities** ( 1 ) Delivering white glove services ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- Capgemini (Chicago, IL)
- …strategy, design and data to re-invent businesses, drive growth and orchestrate customer centric transformation. Together we strive to shape a regenerative future ... at scale. This role requires experience in_ **_Marketing, Sales, Service and Commerce in conjunction with Adobe platforms_** _and...their marketing & CX practices._ _._ _You will advise tier -one organizations at the cutting edge of the industry,… more