- Insight Global (Chicago, IL)
- Job Description Insight Global is looking for a Tier I/ II Desktop Support Team to act as the first line of defense for all IT tickets and engaging in ... * Excellent Communications / Customer Service Skills * Prior experience in a Desktop Support /Helpdesk role * Experience with Financial Services/Insurance more
- Alaka'ina Foundation Family of Companies (Rock Island, IL)
- …services and respond to and resolve service requests. + Operate the Service Desk with Tier II systems support , to include providing on-site services for ... The Alaka`ina Foundation Family of Companies (FOCs) is looking for a PC Desktop Technician II to support our government customer located in Rock Island… more
- Elkay (Downers Grove, IL)
- Desktop Support Technician II **_The...the standard functions of a Service Desk technician and tier 2 site support + Maintain and enable ... **to apply internally.** **Job Description** The IT Service Desk Support is responsible for providing professional and efficient onsite IT… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team ... ticketing system. Keep meticulous notes. + Troubleshoot and repair Desktop /Laptop and thin client hardware. + Support ...3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working knowledge… more
- NTT DATA North America (Lemont, IL)
- …progressive experience in the field of Information Technology to include: Service Desk Support , Provide Tier I/ II system administration, contact and incident ... responsibility is to provide end-user Incident & Service Request support via phone, email, chat, and walk up. ...and request fulfillment using ServiceNow or equivalent. + Provide Tier I/ II contact and incident resolution to… more
- Proven IT (Tinley Park, IL)
- …related field, or equivalent experience. . Minimum 7 years of IT experience at Tier II /III level, ideally within Managed IT Services environments. . Advanced ... leading complex, enterprise-scale IT projects. This role acts as a top- tier technical escalation resource, driving strategic solution design, and mentoring across… more