- TEKsystems (Troy, MI)
- The Insurance Customer Service Representative handles inbound calls related to homeowners insurance, assisting borrowers, agents, and financial institutions with ... standards + Apply strong problem-solving and resolution skills to address customer concerns + Maintain professionalism and efficiency across all interactions What… more
- Comerica (Farmington Hills, MI)
- …periods of time and using a headset for communicating with customers by phone. Customer Support Provide remarkable customer service by handling inbound and ... Job Description Contact Center Agent Tier 2 Summary This position is responsible...outbound calls, offering problem resolution to support moderate complexity of customer interactions across… more
- Atrium Hospitality (Southfield, MI)
- …and check-outs with accuracy, warmth, and just the right amount of charm. + Support and train new front desk team members-you're the friendly coach they'll thank ... manage daily tasks like event sheet distribution, business center support , and keeping the lobby guest-ready. **What We Are...the lobby guest-ready. **What We Are Looking For** + Customer service experience - You've got the people skills… more
- BELFOR Property Restoration, Inc (Troy, MI)
- …offices who will mobilize the appropriate personnel. Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive ... concerns and distribute all relevant data to field offices + Maintain a customer database to include detailed data entry into web-based third party + applications… more
- Vylla Home (White Lake, MI)
- …more + Customized training, live demos and more available 24/7 + Customizable agent websites, marketing support , social media training and more + Face-to-face ... service from our headquarters in Aliso Viejo, California) + Back office support including dedicated transaction coordinators and an agent services resource team… more
- BAE Systems (Sterling Heights, MI)
- …is seeking a Supplier Quality Engineer with a specialized focus on Chemical Agent Resistance Coating (CARC) to support audits, supplier-specific requirements and ... products meet stringent quality standards, minimize quality costs, and maximize customer satisfaction while ensuring that procedures and processes are compliant.… more
- Teleperformance USA (Warren, MI)
- …**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... This will require constant communication with Supervisors, Operations Managers and Support Center personnel. Real time interaction with client for reciprocal… more
- Jabil (Auburn Hills, MI)
- …change agent and participant in continuous improvement activities towards customer focus, process planning and improvement, and employee empowerment + Plans, ... promotes, and participates in manufacturing support problem solving activities in meeting customer demands + Serve as an escalation path to clarify and mediate… more
- Molina Healthcare (Sterling Heights, MI)
- …Genesys Cloud** to deliver a **unified "single pane of glass" agent experience** , enabling efficient workflows, contextual insights, and personalized interactions. ... implementation of **Lightico or equivalent digital completion solutions** to support secure eSignatures, document sharing, and real-time digital interactions. +… more
- USG Insurance Services, Inc. (Troy, MI)
- …The Role Itself In this role, you will engage directly with our primary customer , the independent Property and Casualty Retail Agent . Acting as a representative ... Are: Welcome to USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation. Our extensive network… more
- PVH Corp. (Auburn Hills, MI)
- …of the store management team focused delivering top line sales results. **RESPONSIBILITIES** Customer Experience + Leads the effort to greet and offer assistance to ... every customer ; provides real-time coaching to associates. + Executes replenishment...and report concerns. + Assists with effective scheduling to support payroll strategies and budgets. Associate Morale + Motivates… more
- HTC Global Services Inc (Auburn Hills, MI)
- Lead AI Architect - Conversational Agent & Intelligent Data Platform (Hybrid - Auburn Hills, MI) Location: Auburn Hills, Michigan [Hybrid: minimum 2 days on-site per ... managers and business stakeholders to align AI capabilities with real world customer outcomes and business KPIs. + Champion best practices in personalization,… more
- Humanetics (Farmington Hills, MI)
- …solutions designed to meet business units ' operational cost-saving targets. + Provide support to the management team in the application of Cl methodologies and ... 1-3 years . + Implements an d streamlines CSI system and reporting to support more efficient queries related to production. + Ensure the business impact and project… more
- NTT America, Inc. (Detroit, MI)
- …role demands exceptional leadership, knowledge of the manufacturing industry, a change agent mentality, and a proven track record in delivering complex digital IT ... project mitigation plans for yellow or red deliverables. * Conduct Customer Governance meetings. * Manage Outage/Escalation/Missed SLA incidents. * Implement and… more
- PVH Corp. (Auburn Hills, MI)
- …by showcasing and promoting our iconic brand? You will deliver a top-notch customer experience that represents our brand's minimalist and sensual point of view. You ... team. Let's break it down. **What You'll Do** + ** Customer Experience Leader:** Energize every customer interaction...off, seasonal hours, and flexible work schedules. + **Wellbeing Support :** A variety of wellbeing tools and programs. +… more
- PVH Corp. (Auburn Hills, MI)
- …are looking for a passionate Sales Associate who can deliver a top-notch customer experience and rock the sales floor (and the behind-the-scenes) while promoting and ... team. Let's break it down. **Who You Are:** + ** Customer Experience Expert:** Energize every customer interaction...off, seasonal hours, and flexible work schedules. + **Wellbeing Support :** A variety of wellbeing tools and programs. +… more
- H&R Block (Birmingham, MI)
- …Professional means you'll serve clients with diverse tax needs and you'll have the support of an expert team, dedicated to providing you with advanced tax training ... better if you also had + CPA or Enrolled Agent certification + Experience completing complex tax returns +...create confidence in clients + Tax planning and audit support experience + Sales and/or marketing experience What you'll… more
- Fresenius Medical Center (Livonia, MI)
- …the practice of Continuous Quality Improvement. + Provides developmental support to applicable clinical and facility staff. Education/Communication: + Participates ... Assists in collecting information for infection control audits. + Acts as a change agent for infection control practices within clinic. Under the direction of the CM… more
- General Motors (Warren, MI)
- …FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (eg, H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)_ ... production and material handling processes to identify efficiency opportunities and support operational excellence. + Collaborate across departments to identify and… more
- Travelers Insurance Company (Farmington, MI)
- …Provides quality claim handling throughout the claim life cycle ( customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) ... compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured,... service to meet the needs of the insured, agent and all other internal and external customers/business partners.… more