- TEKsystems (Troy, MI)
- …individuals who love helping people + Previous customer service or retail experience + Call center or financial institution experience is a plus + Strong ... Position Details: Member Service Representative ( Call Center - Credit Union) Schedule: + Five days/week, 8 hours/day + Two days off per week (one weekend day +… more
- Trinity Health (Farmington Hills, MI)
- …of education and experience. Experience in a complex, multi-site environment preferred. Previous service/ call center experience with the ability to respond to ... service setting, performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities or an equivalent… more
- Henry Ford Health System (Sterling Heights, MI)
- …and in-services. Additional Information + Organization: Community Care Services + Department: HFO Call Center (800-EYE-CARE) + Shift: Rotating + Union Code: Not ... ways to develop and improve workflow. Ensures timely turnaround of all customer service correspondence. Communicates and corresponds with multiple offices and other… more
- Vibe Credit Union (Novi, MI)
- …Essential Duties + Team Management: + Lead, coach, and motivate a team of call center agents to achieve performance targets. + Conduct regular team meetings ... knowledge. + Operations Oversight: + Monitor and manage daily call center operations to ensure efficient handling...related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due… more
- Comerica (Farmington Hills, MI)
- …School Degree/GED + 3 Years Customer Service Experience + 2 Years Retail, Financial Sales, or Call /Contact Center + 2 Years Experience navigating ... contributing to the overall success of our National Contact Center by meeting or exceeding customer satisfaction...and executing operational objectives. This position handles a high call volume of in-bound calls in a fast-paced environment… more
- Raymond James Financial, Inc. (Southfield, MI)
- …our Southfield, MI Corporate Office (located in the Southfield Town Center ). **Training Schedule/Shift Hours:** + During training period (12-14 weeks): ... at all levels of the organization as well as financial advisors and branch personnel.** + Organize and prioritize...actions based on recommendations and requirements. + Make every customer interaction positive by leaving the customer … more
- PNC (Clarkston, MI)
- …and have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's retail branch organization, you will be based in ... guidelines. Manages service and operational aspects of a Branch & Business Center branch. Builds a high performing team through the attraction, on-boarding, coaching… more
- Henry Ford Health System (West Bloomfield, MI)
- …supervision, performs all duties of a Contact Center Advocate I, in a busy call center , on a broader scale. Including all of HFHS services and not limited ... instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management. EDUCATION REQUIRED: + High school diploma or… more
- Vibe Credit Union (Novi, MI)
- …/member service is advantageous + Familiarity with lending practices preferred + Call Center experience preferred + Skills/Abilities + Strong organizational ... for suspicious activities and implementing security protocols to protect members' financial information. + Research and Problem-Solving: + Research and resolve fee… more
- AbbVie (Rochester, MI)
- …close on every sales call . + Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer ... performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize… more
- Jack Henry & Associates (Troy, MI)
- …background in banking and or credit union operations or have worked in a call center or perhaps have strong technical troubleshooting experience, this position ... a technology company, we're a force for good in financial services. We're redefining how community banks and credit...service to resolve the customers issue and restore the customer to fully functioning status, while strengthening the … more
- Sedgwick (Southfield, MI)
- …service experience or equivalent combination of education and experience required. Inbound call center experience preferred. **Skills & Knowledge** + Excellent ... a Great Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Caring Starts with You-Let's Make...claim notes on all calls, resolving issues with one call /one person response, and directing calls to appropriate escalation… more
- Monro Muffler/Brake (Flint, MI)
- …our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like ... and lead Store Managers through coaching on store operations, phone call execution, sales, product knowledge, and service processes during regular touchpoints… more
- PNC (Waterford, MI)
- …Skills** Book Of Business, Client Relationship Building, Credit, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales ... As a Relationship Manager in Business Banking you will develop and cultivate Center of Influence (COI) relationships to meet and exceed sales goals and business… more
- Trinity Health (Livonia, MI)
- …services provided by the hospital. The Scheduling Representative position is a team-based, call center role. The candidate must display our Trinity Health ... verifying insurance eligibility & accurately identifying & collecting patient financial responsibility. Handles complex scheduled events, including high dollar… more
- Raymond James Financial, Inc. (Southfield, MI)
- …sufficient to assess client issues and accurately provide resolutions. + Operating call center software applications. + Communicate information orally and in ... **Responsibilities:** + Processes financial transactions accurately. + Assist with various requests...matters to colleagues, as necessary. + Carry out standard customer service activities and handle simple customer … more
- Eaton Corporation (Southfield, MI)
- …decision makers. + Execute monthly analysis of product line performance against financial goals and provide guidance to field sales team with recommended corrective ... actions (by region, territory, lines of product, or individual customer ) with pre-defined targets and goals. + Participates and provide direction for the strategic… more
- Henry Ford Health System (Grand Blanc, MI)
- …EDUCATION/EXPERIENCE: Education:Minimum of High School diploma. Additional Preferences: Must have customer service experience and call center experience. ... provides general information according to protocol. + Maintains desk directories, on- call list, reference guides and other associated reference materials. + Operates… more
- Peckham, Inc. (Flint, MI)
- …well as dental, vision, and life insurance. + Peckham University. ESL classes, financial wellness trainings, tax prep services, and more are available free of charge ... + Support Peckham Inc.'s vision, value, culture, and commitment to excellent customer services to all customers and stakeholders. + Participation in Peckham's safety… more
- Corewell Health (Clarkston, MI)
- …(patients, family members, referring physicians/specialists, etc.), while striving to exceed customer expectations. + Assist in meeting operational, financial , ... with hospital, payor, and regulatory standards. + Participate in on- call and weekend coverage, as required by the Department....the hospital is a 1,101-bed major academic and referral center with Level I adult trauma and Level II… more