- State of Indiana (Madison, IN)
- Call Center Agent Date Posted: Jun 7, 2025 Requisition ID: 455667 Location: Madison, IN, US, 47250 Work for Indiana Begin a fulfilling career with the State ... This position starts at $12.65 per hour. A Day in the Life: The Call Center Agent will provide a first-class service, ensuring that the guests' needs… more
- The Hartford (IN)
- …sales experience and comfort with negotiating and overcoming objections + Current or prior call center experience preferred + Ability to adapt and thrive in a ... integrity and a strong ethical foundation. We put the customer at the center of everything we do and foster a collaborative, communicative, and continuously… more
- Mass Markets (IN)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer's experience, providing exceptional solutions to… more
- Mass Markets (IN)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... + Appropriately escalate customer dissatisfaction with managerial team + Ensure first call resolution through problems solving and effective call handling… more
- Sedgwick (Indianapolis, IN)
- …auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal communication and active ... auto insurance experience** + At least 1 year of customer service experience; call center experience strongly preferred **Skills & Knowledge** + Strong customer… more
- Mass Markets (IN)
- …diploma or GED + Must hold a valid Healthcare Insurance License + Previous call center experience is preferred. + Proficient in Microsoft Word, Excel, ... industry. We are seeking a Spanish-speaking Licensed Health Insurance Agent . As a key member of our team, you...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (IN)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION DETAILS WANT AN… more
- The Hartford (IN)
- …not included). + 2+ years of recent Property & Casualty experience is preferred. + Call center experience valued. + Strong sales acumen with the ability to ... negotiate and sell all messages including those that may be difficult. + Excellent written and interpersonal communication skills. + Competitive nature and strong desire to win. + Demonstration of solid time, organizational, and desk management skills with… more
- Mass Markets (IN)
- …in a high-volume or call center environment. + Prior call center experience (as a recruiter or agent ) is strongly preferred. + Strong knowledge of ... and a passion for connecting top talent with meaningful opportunities. Prior call center experience and a good track record of successful work history are… more
- ASM Research, An Accenture Federal Services Company (Indianapolis, IN)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and fluent ... to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer… more
- Cardinal Health (Indianapolis, IN)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Alight (IN)
- …critical activities:** + Involved in focused testinginvolving contact centersolutions including call center routing and management, IVR and integrations with ... QA function. + 2-5 years of experience designing, implementing, and supporting cloud contact center solution including call center routing, IVR design and… more
- CNO Financial Group (Carmel, IN)
- …2 years of experience in customer service, sales, the insurance industry, or a call center environment. + Are comfortable working on a computer, using email, ... is bonus eligible.** Are you a passionate and dedicated Licensed Life Insurance Agent looking for an exciting opportunity? Look no further! Colonial Penn is… more
- Alight (IN)
- …critical activities:** + Involved in focused testinginvolving contact centersolutions including call center routing and management, IVR and integrations with ... QA function. + 2-5 years of experience designing, implementing, and supporting cloud contact center solution including call center routing, IVR design and… more
- NTT America, Inc. (Indianapolis, IN)
- …for the development, implementation, and day-to-day execution of the data center capital expenditures construction supply chain program. This position is responsible ... etc.) with suppliers; investigate, respond, and bring closure to suppliers, buyer's agent , or other internal NTT GDC Americas, Inc. stakeholders. + Team with… more
- Verint Systems, Inc. (Indianapolis, IN)
- …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... Duties and Essential Responsibilities:** + Create insights (CXSA, Hybrid, Scorecard, Agent Level Reporting, Dashboards, ad hoc) which as requested by customers… more
- Sharecare (Indianapolis, IN)
- …chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / ... enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with...service role preferred + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency… more
- Teleperformance USA (IN)
- …+ **Empathy** + **Knowledge** + **TP Processes (for internal only)** + ** Call Center Acumen** + **Supervisor Role Understanding** + **Technology** + ... you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is… more