- Allied Solutions LLC (Carmel, IN)
- …positive communications and ensuring daily required workloads are completed. Maintain a call center with excellent customer service. The position supervises 10 ... team meetings, monthly 1on1's and anything needed to assure call center is supporting lenders and RMO....with special projects Efficient navigating multiple applications to assure call flow runs effectively Handle borrower, agent … more
- PharmaCord (Jeffersonville, IN)
- …industry is required Bachelor's degree required; Master's degree is preferred Nurse line triage, Call Center Utilization Management, Call Center Case ... training, development and retention of team Provides targeted coaching to enhance agent performance and behaviors, as well as drive efficiencies by implementing… more
- State of Indiana (Madison, IN)
- Call Center Agent Date Posted: Oct 1, 2025 Requisition ID: 455667 Location: Madison, IN, US, 47250 Work for Indiana Begin a fulfilling career with the State ... This position starts at $12.65 per hour. A Day in the Life: The Call Center Agent will provide a first-class service, ensuring that the guests' needs… more
- Mass Markets (IN)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer's experience, providing exceptional solutions to… more
- Mass Markets (IN)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... + Appropriately escalate customer dissatisfaction with managerial team + Ensure first call resolution through problems solving and effective call handling… more
- Sedgwick (Indianapolis, IN)
- …is required.** **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong ... Work(R) Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent **_Schedule:_** Monday - Friday 9:00 AM - 5:30 PM **Central time (for… more
- Mass Markets (IN)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... industry-leading organization. We are seeking aSpanish-speaking Licensed Health Insurance Agent . As a key member of our team, you...Must hold a valid Healthcare Insurance License + Previous call center experience is preferred. + Proficient… more
- Robert Half Office Team (Greenwood, IN)
- …by consistently exceeding expectations. Requirements * Minimum of 3 years of experience in call center or customer service roles. * Proven ability to handle high ... Description We are looking for a dedicated Customer Success Agent to join our team in Greenwood, Indiana. This...* Exceptional communication and organizational abilities. * Familiarity with call center metrics and operations. * Ability… more
- Cayuse Holdings (Indianapolis, IN)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization. + ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE… more
- Cayuse Holdings (Indianapolis, IN)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization + ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 8am-5pm EST) **_SALARY:_** $15.00-$17.00… more
- Mass Markets (IN)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION DETAILS WANT AN… more
- Mass Markets (IN)
- …are looking for a motivated and results-driven Team Leader to oversee a team of call center agents. This role is essential in ensuring that performance standards ... skills, excellent problem-solving abilities, and a deep understanding of call center operations. To be considered for...+ Provide ongoing training and development programs to enhance agent skills and knowledge. + Offer guidance and support… more
- Teleperformance USA (IN)
- …**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... **Purpose** **Develop, implement,** **assess** **and improve day-to-day operations of inbound call centers** **in order to** **meet and exceed all aspects of client… more
- Mass Markets (IN)
- …in a high-volume or call center environment. + Prior call center experience (as a recruiter or agent ) is strongly preferred. + Strong knowledge of ... and a passion for connecting top talent with meaningful opportunities. Prior call center experience and a good track record of successful work history are… more
- Navient (Indianapolis, IN)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to… more
- Kyndryl (Indianapolis, IN)
- …goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive outreach). + ... lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the Healthcare… more
- Mass Markets (IN)
- …2-3 years of experience in real-time monitoring, report analysis, and workforce management within a call center environment. + Experience in a call center ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (IN)
- …role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be responsible for monitoring ... calls, assessing agent performance, analyzing data trends, and recommending process improvements....Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Cardinal Health (Indianapolis, IN)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time...preferred + 2-4 years of experience in a high-volume call center where communication and active listening… more
- CenterWell (Indianapolis, IN)
- …Qualifications** + Minimum two, (2) years of leadership experience in a call center , healthcare and/or pharmacy environment, including hiring, training, coaching ... technical difficulties in a remote environment. + Proficient in call center systems, reporting tools, etc. +...agent performance. It requires flexibility to adjust to call volume surges and training schedules. **Work at Home… more
