- ASM Research, An Accenture Federal Services Company (Indianapolis, IN)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Veterans Affairs, Veterans Health Administration (IN)
- …Responsibilities Major duties include but are not limited to: Serves as VCL's Onboarding Subject Matter Expert ( SME ) by providing comprehensive and ... cycle. Work Schedule: Tour of Duty is typically Administrative Hours. Tour is subject to change based on program needs. Compressed/Flexible Work Schedule: May be… more