- Community Health Network (Indianapolis, IN)
- Patient Account Resolution Rep - Client...couldn't do it without you. Make a Difference The Patient Account Resolution Representative ... and knowledgeable manner from the point of initial contact through account resolution . Primary functions include attentively listening, researching, educating… more
- Cardinal Health (Indianapolis, IN)
- …services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Job Summary_** The Representative II, Customer Service Operations ... customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced… more
- Surgery Care Affiliates (Indianapolis, IN)
- …our regional business office and will be responsible for thorough and timely patient account follow up to ensure accurate accounts receivable reporting; ... office and will be responsible for thorough and timely patient account follow up to ensure accurate...due accounts + Primary functions are credit balance management, patient balance resolution and non- patient … more
- Cardinal Health (Indianapolis, IN)
- …with the highest degree of courtesy & professionalism, with the goal of one-call resolution & patient retention. + Maintains a working knowledge of all company ... customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced… more
- Mass Markets (IN)
- …resolve issues as applicable + Utilize systems and technology to complete account management tasks + Accurately document and process customer orders in appropriate ... information + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and review all new training… more
- Mass Markets (IN)
- …+ The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling + Excellent interpersonal ... issues + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving… more
- Mass Markets (IN)
- …+ The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling + Excellent interpersonal ... issues + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving… more
- Mass Markets (IN)
- …You will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult ... and follow up on customer issues + An aptitude for conflict resolution , problem solving, and negotiation + Must be customer service oriented (empathetic,… more
- ASM Research, An Accenture Federal Services Company (Indianapolis, IN)
- As a Help Desk Analyst within the Defense Army Account 's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... tracking and resolving tickets. Additionally, a knack for clear communication and a patient demeanor will serve you well when interacting with system users who may… more
- Cardinal Health (Indianapolis, IN)
- …out-of-pocket costs, and provide guidance on the appeals process if needed + Resolve patient 's questions and any representative for the patient 's concerns ... Cardinal Health Sonexus (TM) Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and… more
- Lakeshore Bone & Joint Institute (Crown Point, IN)
- …refunds, interest payments and posting them efficiently and accurately + Verify account balance is moved to patient 's responsibility after insurance posting ... Review accuracies from the off-site cash posting team and patient credit accounts & apply credit balances to accounts...the practice management system and to the appropriate billing representative in a timely manner + Monitor payment trends… more