- Wells Fargo (West Des Moines, IA)
- **About this role:** Wells Fargo is seeking an Account Resolution Representative for Collections and Servicing in our Unsecured Lending Operations. Learn ... resolution representatives, Account resolution representatives, Senior Account Resolution Representative , Lead Account Resolution … more
- Cardinal Health (Des Moines, IA)
- …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... by acting as a liaison in problem-solving, research and problem/dispute resolution . **_Job Summary_** Responsible for answering inbound calls from customers to… more
- Cardinal Health (Des Moines, IA)
- …services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Job Summary_** The Representative II, Customer Service Operations ... customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced… more
- Mass Markets (IA)
- …resolve issues as applicable + Utilize systems and technology to complete account management tasks + Accurately document and process customer orders in appropriate ... information + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and review all new training… more
- Mass Markets (IA)
- …+ The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling + Excellent interpersonal ... issues + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving… more
- Mass Markets (IA)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... team + Escalate customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through problems solving… more
- Cardinal Health (Des Moines, IA)
- …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... acting as a liaison in problem-solving, research and problem/dispute resolution **_Job Summary_** This position is a customer care...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Sedgwick (Cedar Rapids, IA)
- …Work(R) Fortune Best Workplaces in Financial Services & Insurance Commercial Claims Representative , Auto (Hybrid Onsite Work Schedule) **This position is a hybrid ... are met and to move the file towards prompt and appropriate resolution . + Identifies and pursues subrogation opportunities; secures and disposes of salvage.… more
- Kelly Services (Johnston, IA)
- **Job Title:** Customer Support Representative **Pay Rate:** $20.00ph (With retention and service bonus after 6,12, and 18 months of service) **Hours** : An 8 hour ... Experience:** + Skills in interpersonal communications, negotiation, and conflict resolution + Experience in customer service/support + Proficiency with consumer… more
- WestRock Company (Des Moines, IA)
- The Opportunity: The Inside Sales Representative (ISR) will be responsible for developing new business and managing and growing assigned customer accounts primarily ... secure orders for new business, and to resolve any account issues. Additionally, the ISR will work with inside...outbound calls and digital tools. * Conduct complex issue resolution for customers (involving communication with both customer and… more
- Cardinal Health (Des Moines, IA)
- …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... acting as a liaison in problem-solving, research and problem/dispute resolution **Responsibilities:** + Conducts in-depth insurance verifications for complex cases,… more
- Mass Markets (IA)
- …contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research systems to ... information + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and review all new training… more
- Mass Markets (IA)
- …and resolve customer issues + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in appropriate ... escalate customer issues with the managerial team + Ensure first call resolution through problems solving and effective call handling + Attend meetings and… more
- Cardinal Health (Des Moines, IA)
- …Lead and manage escalation projects, addressing complex issues and ensuring timely resolution to maintain optimal account receivables performance and client ... representatives is accurate by cross referencing with the patient's account , followed by using honest judgement in any changes...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Mass Markets (IA)
- …video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call handling + Ownership of resolving the ... maintain regular attendance and punctuality + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service oriented (empathetic,… more
- Mass Markets (IA)
- …You will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult ... and follow up on customer issues + An aptitude for conflict resolution , problem solving, and negotiation + Must be customer service oriented (empathetic,… more
- Wells Fargo (Des Moines, IA)
- …for customer accounts + Verify compliance and report identified issues for resolution + Collaborate and consult with peers, colleagues, and managers to resolve ... employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information… more
- Confluent (Des Moines, IA)
- …relationships with customers while ensuring an exemplary support experience, and timely resolution to customer requests. **What You Will Do:** + Working directly ... of non-technical issues with their Confluent deployments, such as registration or account creation requests (via call, email, chat, or social media platforms) +… more
- Access Dubuque (Dubuque, IA)
- Advertising Account Executive **Boyd Gaming** 1 Positions ID: ZmNuTVg1QkhBSFNyNnRT Posted On 05/21/2025 **Job Overview** **Company Description** Boyd Gaming ... work schedule in Dubuque, Iowa. + Responsible for client communications, conflict resolution and compliance on deliverables. + Develop the most effective and… more
- BrandSafway (Des Moines, IA)
- …successful. Come join our growing team. We are looking for an Outside Sales Account Manager. The Outside Sales Representative is responsible for building and ... Outside Sales Account Manager - Commercial (Construction Access Solutions) Summary...(CSR) following contract completion. + Assists CSRs with dispute resolution following completion of contract. + Determines preliminary equipment… more