- Conduent (IA)
- …be part of a culture where individuality is noticed and valued every day. **Remote Call Center Representative ** We are seeking individuals who are passionate ... 15-20 systems and average 30-40 calls per day. ** About the Healthcare Call Center Representative :** Manage a steady volume of incoming calls regarding… more
- Mass Markets (IA)
- …have established ourselves as a trusted partner in the industry. We are hiring Remote Call Center Representatives to join our customer support team. This role is ... years or older + High school diploma/GED + 1+ year of experience in a call center or customer service role. + Excellent verbal and written communication skills.… more
- Mass Markets (IA)
- …have established ourselves as a trusted partner in the industry. We are looking for call center representatives to support our "Get Out the Vote" initiative. In ... Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology,… more
- Mass Markets (IA)
- …as a trusted partner in the industry. We are seeking a Licensed Life and Health Call Center Representative who will play a vital role in educating and ... or GED + Must hold a valid Healthcare Insurance License + Previous call center experience is preferred. + Proficient in Microsoft Word, Excel, PowerPoint, and… more
- Access Dubuque (Dubuque, IA)
- Service Representative ( Call Center ) **Express Employment Professionals** 1 Positions ID: 14186621 Posted On 06/19/2025 **Job Overview** Express Employment ... Professionals is seeking a **Customer Service Representative ** to join a call center team in Downtown Dubuque. This role is ideal for someone with strong… more
- Conduent (IA)
- …and be part of a culture where individuality is noticed and valued every day. **Remote Call Center Representative ** Our call center associates are ... and average of 30-40 calls per day. Hours of Operation: 24/7 **About the Call Center Representative role:** High speed internet Ability to pass typing and… more
- UnityPoint Health (Sioux City, IA)
- …Service Disputes Agent to join our team! This role is part of the call center team and acts as a main contact for billing disputes from patients, guarantors, ... or Equivalent + A minimum of 2 years' experience in a customer service call center environment. + A minimum of 2 years' medical billing experience. Preferred: +… more
- Conduent (IA)
- …of a culture where individuality is noticed and valued every day. **Remote - Call Center Customer Service Representative ** **Medicaid Member Support - Tier ... understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality monitoring… more
- Mass Markets (IA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and… more
- Trustmark (Des Moines, IA)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. **Key ... Accountabilities** + Researches and resolves high volume of complex customer inquiries and escalations, through a strong understanding of business rules, products and procedures. May be involved in retaining clients at risk of terminating. May support several… more
- Wawa, Inc. (IA)
- …to our store devices and technology. + 2-3 years of experience in a call center or customer recovery environment. + HS diploma, technical certification, or ... At Wawa, our Contact Center Representatives are the friendly voice, on the...out to for a multitude of needs. Our Contact Center Representatives are proud to be part of our… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …minimum of 5 years' experience in supervisory or leadership position in a call /contact center . Minimum of 3 years full-time post-licensure counseling experience ... Assists the Director of Contact Center Operations to effectively manage the contact ...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Trinity Health (Des Moines, IA)
- …Service Rep , you will provide coverage for the MercyOne Des Moines call center . Answers multiple phone lines, transfers calls, takes accurate messages, gives ... metro area and surrounding counties. MercyOne Des Moines Medical Center , founded by the Sisters of Mercy in 1893,...We are looking to hire a Customer Service Representative for our Outreach Lab. As a Customer… more
- Molina Healthcare (Sioux City, IA)
- …or equivalency **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service ... in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle inbound calls for… more
- Mass Markets (IA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving and effective call handling + Follow the… more
- Mass Markets (IA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... shoot data, video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call handling + Ownership of… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... quality assurance program creation or execution. + Experience with call center call monitoring/recording software....requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Conduent (IA)
- …and technologies. + A focused multitasker who thrives in a structured, high-volume call center environment. **Required Qualifications:** + Must be at least 18 ... is noticed and valued every day. **Remote Customer Service Representative ** $14.00 HR **Please note that applicants residing in...equivalent. + Must have 6 months of Customer Service, Call Center or Dispatch experience. + Complete… more
- Robert Half Office Team (Cedar Falls, IA)
- …can listen intently, empathize genuinely, and communicate clearly with a range of people. + Call Center Experience (a Plus!): Previous experience in a call ... days are the same? If so, our Customer Service Representative role is the perfect fit for you! We're...of our top performers have advanced into roles like Call Center Lead, Customer Service Manager, or… more