- Molina Healthcare (Sioux City, IA)
- …GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree **Preferred Experience** ... + 3-5 years; healthcare industry experience preferred + National pharmacy technician certification To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a… more
- Kelsey-Seybold Clinic (IA)
- …and professional appearance and an organized work area. **Job Title: Ambulatory Service Representative II - Clinic Support** **Location: Main Campus** ... **Experience** Required: 1+ years of direct face to face customer service experience. 1+ years of cash...communicate plan details to patients with HMO, PPO, EPO, Medicare Advantage and other plans. 1+ years of cash… more
- Humana (Des Moines, IA)
- …your skills to make an impact** **Required Qualifications** + 1 - 3 years of customer service experience + Less than 2 years of leadership experience + Must ... Qualifications** + Associate's or Bachelor's Degree + Previous inbound call center or related customer service experience + 1 - 3 years of grievance and appeals… more
- Humana (Des Moines, IA)
- …impact** **Required Qualifications** + High School Diploma + 1 or more years of Customer Service experience + Experience with Medical records + Experience with ... Representative 2 performs varied activities and moderately complex administrative/operational/ customer support assignments. Performs computations. Typically works on semi-routine… more
- Trinity Health (Des Moines, IA)
- … medical necessity, payer pre-certifications and referrals. Provides excellent patient focused customer service and communicates effectively to service ... delivery areas to maximize patient flow and customer service . **ESSENTIAL FUNCTIONS** Knows, understands, incorporates, and demonstrates the Trinity Health… more
- Trinity Health (Des Moines, IA)
- …area that requires additional support to maximize patient flow and excellence in customer service . + Understands downtime and disaster protocols and when ... skills. + Ability to multi-task, prioritize needs to meet required timelines. + Customer service experience. + Strong clerical and computer skills. + Basic… more
- Primary Health Care (Des Moines, IA)
- …and scheduling for PHC's medical and dental clinics. You will provide excellent customer service while scheduling appointments and routing patient messages to ... As a Call Center Representative , you will answer incoming calls to the...human services or social services; or 2 years in customer service . + Ability to effectively communicate… more
- Molina Healthcare (Des Moines, IA)
- …programs in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle ... current and up to date. + Effectively communicate general Medicare and Medicaid plan benefits to existing members. +...ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer… more
- Primary Health Care (Des Moines, IA)
- …currently have locations in Ames, Des Moines, & Marshalltown. As a Billing Representative II you will be responsible for timely and accurate submission, payment ... etc. Ensures compliance with all State and Federal patient financial service requirements, including, but not limited to patient-rights, confidentiality, and… more
- Cardinal Health (Des Moines, IA)
- …a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + ... Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates,… more
- Fresenius Medical Center (Sioux City, IA)
- …revenue for the company. Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including ... interaction a plus. + Excellent written and communication skills. + A strong customer service philosophy. + Strong organizational and time management skills. +… more
- UnityPoint Health (Cedar Rapids, IA)
- …fulfilling career and make a difference with UnityPoint Health. Responsibilities Customer Service /Key Accountability + Accurately and thoroughly collects, ... focused and compassionate manner to ensure patients and their representative 's needs are met, and that they understand the...High School Graduate or GED equivealent required + Prior customer service experience + Valid driver's license… more
- UnityPoint Health (Hiawatha, IA)
- …required Prefer candidates who have Patient Access experience or Associate's Degree. Prior Customer service experience is required. . Two years of experience in ... charges and compliance with all state and federal regulations.Interacts in a customer focused and compassionate manner to ensure patients and their representative… more
- UnityPoint Health (Des Moines, IA)
- …can contact DMACC Workforce Training Academy at 515 697-7710. Experience: Prior customer service experience is required. Preferred experience: Two years of ... with all state and federal regulations. Interacts in a customer focused and compassionate manner to ensure patients and...focused and compassionate manner to ensure patients and their representative 's needs are met, and that they understand the… more
- Cardinal Health (Des Moines, IA)
- …on the appeals process if needed + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance + ... about long and short-range changes in the reimbursement environment including Medicare , Medicaid, Managed Care, and Commercial medical and pharmacy plans while… more
- UnityPoint Health (Chariton, IA)
- …and fiduciary responsibility to the Board. Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations. ... the Board either in person or through a designated representative ; Service as liaison officer and channel...to fulfill its governance function as required to fulfill Medicare Conditions of Participation and Iowa hospital licensure regulations;… more
- Cardinal Health (Des Moines, IA)
- …physician's office, and pharmacy to resolve issues swiftly **_Qualifications_** + Previous customer service experience + High School diploma or equivalent ... specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized...preferred + Patient Support Service experience, preferred + Clear knowledge of … more
- Fresenius Medical Center (Mason City, IA)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more
- Fresenius Medical Center (Dubuque, IA)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards + Attendance and active participation ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more