- Border Foods LLC (Davenport, IA)
- As an Assistant Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and ... where everyone can thrive. The purpose of the Assistant Manager is to make the lives of the employees...hold them accountable for standards and expectations.Ensures a quality customer experience by driving fast and friendly serviceMaintains point… more
- SHI (Des Moines, IA)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations,… more
- Trellix (Des Moines, IA)
- **_Job Title:_** Customer Success Manager , Public Sector **_Role Overview:_** Role Overview: The Customer Success Manager (CSM) is responsible ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Wolters Kluwer (Des Moines, IA)
- The ** Customer Success Manager , Lippincott Solutions** is responsible for driving the implementation of all Nursing Solutions products into existing and new ... targeted, scheduled lead generation campaigns as directed by Sales Manager . This would include phone calls, email campaigns, and...if no degree, 3 years of sales support or customer success experience. **Required Experience: 2+ years… more
- Cleo (Des Moines, IA)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- Iron Mountain (Des Moines, IA)
- …a culture that will welcome your unique contributions? If so, let's start the conversation. The Customer Success Manager (CSM) role is a key member of the ... and impact on National/Vertical accounts. **Contract Renewals and Negotiations:** + The Customer Success Manager (CSM) partners with the BDE and the … more
- Trustmark (Des Moines, IA)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- Trellix (Des Moines, IA)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added The Product Manager , Customer Success position is a ... environment with global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support… more
- Cornerstone onDemand (Des Moines, IA)
- ** Customer Excellence Manager - North America**...a SWAT approach. This position will report to the Customer Excellence team within Customer Success ... The Customer Excellence Manager is responsible for engaging with clients to drive...presentation, consulting and analytical skills + Have passion for customer success + Enjoy working in a… more
- PagerDuty (Des Moines, IA)
- …Are you passionate about helping businesses achieve their goals? If so, then a portfolio customer success manager role might be perfect for you! As a ... executive to explore potential upsells that add further value to the customer journey. + Customer Success Measurement: You'll track key metrics like … more
- Lumen (Des Moines, IA)
- …and cross-sell opportunities and engaging sales accordingly. This role reports directly to the manager of Customer Success and is considered an individual ... digitally connect the world and shape the future. **The Role** As a Customer Success Advocate II you will have the opportunity to ensure our Mid-Market customers… more
- Quadient (Des Moines, IA)
- …Introduce and Hand clients over to the next set of responsible parties such as Quadient's Customer Success Manager , Account Manager , and Support Teams + ... The Implementation Solution Consultant is a Services role within the Customer Success (CS) function at Quadient, providing the foundation for new clients… more
- Cardinal Health (Des Moines, IA)
- …**_contributes to Cardinal Health_** The Clinical Manager for our Gastroenterology (GI) Customer Success team is responsible for leading the Customer ... specific objectives defined by the VP of Customer Success . In this role, the manager will be held primarily accountable for the overall direction and… more
- Verint Systems, Inc. (Des Moines, IA)
- …Reporting, Dashboards, adhoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during analysis relative to verticals or… more
- Ford Motor Company (Des Moines, IA)
- …businesses thrive today and into the new era of electrification. The Fleet Success Manager will primarily be responsible for generating new business through ... customer relationships post onboarding to include upselling and customer experience management. + Represent Fleet Success ...and customer experience management. + Represent Fleet Success Team at key dealer and customer … more
- Hy-Vee Food Stores (Coralville, IA)
- …committed to supporting our customers and each other. Job Description: Job Title: Customer Care & Education Manager Department: Grocery FLSA: Non-Exempt General ... adequate training in all areas in order to improve customer experiences + Organize and deliver assistant manager...with management to offer training solutions to ensure employee success + Works with management to coordinate and facilitate… more
- American Packaging (Story City, IA)
- …for the Assigned COE. ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following: + Manager Customer Service function. + Accomplishes objectives by recruiting, ... Customer Service Manager Story City, IA...seek to improve our internal operations to propel that success into the future. SUMMARY:Directs and coordinates customer… more
- Principal Financial Group (Des Moines, IA)
- **What You'll Do** We're looking for a Senior Customer Experience Manager to join our ]Individual Solutions Roll In team! In this role, you'll be responsible for ... managing a team of customer experience managers and lead multiple functions and/or leads...where financial security is accessible to all. And our success depends on the unique experiences, backgrounds, and talents… more
- Wells Fargo (Cedar Rapids, IA)
- …today. **About this role:** Wells Fargo is seeking a Forward Hire Associate Branch Manager (SAFE) for National Branch Network as part of the Consumer, Small and ... role with a great career path. The Associate Branch Manager Forward Hire is designed to provide a consistent...Hire is designed to provide a consistent and positive customer and employee experience across a specific geography. Throughout… more
- Access Dubuque (Dubuque, IA)
- …Employment:** Full-Time **Position Specifics:** **Department:** Service **Reports to:** Corporate Customer Support Manager , General Manager **Supervises:** ... Service Manager **Bodensteiner Implement Co** 1 Positions ID: TFZQRHhyNzQrMW15SlFz...optimizing Service Department processes to ensure internal and external customer satisfaction. Grows profitable service labor sales and exercises… more
