- TEKsystems (Cedar Rapids, IA)
- There's currently a ISP Support Technician (Level 1 Support ) opportunity available with a company located in Iowa. This opportunity can be 100% remote, ... 3. Troubleshoot connection issues Job Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This… more
- TEKsystems (Davenport, IA)
- ISP Support Technician 100% remote *must reside within 90 miles of Davenport, IA Technical + Cable, Modem, Internet + Phone, Email & Web Chat Support + ... career. This is a fast-paced position, handling inbound calls to provide technical support . Applicants should be aware of the attendance policy, where agents cannot… more
- TEKsystems (Cedar Rapids, IA)
- Position Overview The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting ... IT issues, and escalating more complex problems to higher-level support teams as needed. Key Responsibilities + Respond to...Respond to and resolve a high volume of IT support requests via phone, email, or chat, including password… more
- TEKsystems (Cedar Rapids, IA)
- The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software ... IT issues, and escalating more complex problems to higher-level support teams as needed. * Respond to and resolve...to and resolve a high volume of initial IT support requests via phone, email, or chat, including password… more