- Mass Markets (IA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities + Handle inbound and outbound contacts in a courteous, timely, and professional manner… more
- Mass Markets (IA)
- …have established ourselves as a trusted partner in the industry. We are looking for call center representatives to support our "Get Out the Vote" initiative. In ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Sedgwick (Dubuque, IA)
- … insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal communication and active ... fast-paced, customer-focused team supporting one of the most innovative insurance operations in the industry. As an Inbound...+ At least 1 year of customer service experience; call center experience strongly preferred **Skills &… more
- Mass Markets (IA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... We are looking for dispatch customer service representatives to support inbound customer service, help desk, technical support, and back-office processing. In… more
- Mass Markets (IA)
- …established ourselves as a trusted partner in the industry. As an Early Morning Call Center Dispatch Representative, you will play an essential role in ... questions and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A CALL CENTER DISPATCH RECEPTIONIST DO? Resolve customer inquiries, increasing… more
- TEKsystems (Cedar Rapids, IA)
- …7 Customer Service Troubleshooting Top Skills' Details 1. Windows Operating Systems 2. Call Center - Customer Service 3. Troubleshoot connection issues Job ... support for ISP partners within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner...time frame above is complete. We are a 24/7/365 call center . The only schedule accommodation that… more
- Cardinal Health (Des Moines, IA)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... to provide order status updates to achieve first time call resolution + Interpret the meaning of insurance...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Mass Markets (IA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound customer calls in a courteous, timely, and professional manner +… more
- Evolent (Des Moines, IA)
- …trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are 8:00am - 4:30pm CT Monday-Friday (for ... **What You Will Be Doing:** + Answer and manage inbound inquiries regarding health plan benefits and claims, eligibility,...assessment upon offer acceptance) * At least 1 year call center experience is required. * Ability… more
- Mass Markets (IA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound contacts in a courteous, timely, and professional manner… more
- TEKsystems (Urbandale, IA)
- … inbound calls from providers checking eligibility and/or claim status for members. + Call center environment taking inbound and outbound calls + Respond ... of customer service experience + High School Diploma or GED Preferred experience: + Call center + Any previous insurance + Banking Pay and Benefits The pay… more
- TEKsystems (Urbandale, IA)
- … inbound calls from providers checking eligibility and/or claim status for members. Call center environment taking inbound and outbound calls Respond to ... coverages and rate changes, etc. Skills Customer service, Customer support, Call center , benefits, insurance , Technical support Pay and Benefits The… more
- Robert Half Office Team (Urbandale, IA)
- … call ###. Requirements Requirements: + Customer service experience for 2+ years. + Call center customer service experience is a plus. + Ability to handle ... and more. This company specializes in providing tailored professional liability insurance solutions for both medical and non-medical professions. Their mission is… more
- Mass Markets (IA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound contacts in a courteous, timely, and professional manner… more
- Conduent (IA)
- …and technologies. + A focused multitasker who thrives in a structured, high-volume call center environment. **Required Qualifications:** + Must be at least 18 ... You'll Do:** + Efficiently manage a high volume of inbound calls in a fast-paced environment. + Listen actively...equivalent. + Must have 6 months of Customer Service, Call Center or Dispatch experience. + Complete… more
- Humana (Des Moines, IA)
- …for members. As a UM Coordinator you will be part of our fast paced Clinical Call Center where you will engage with Providers on a daily basis, answering about ... is vital. In this role you will: + Take inbound calls to engage members and/or providers to verify...Utilization Review and/or Prior Authorization within a managed care call center + Experience with CGX, Genesys… more
- Cognizant (Des Moines, IA)
- …percentages for the customer base. This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and ... least 2 years of Customer Service experience + Previous call center experience is preferred but not...this position, subject to applicable eligibility requirements: + Medical/Dental/Vision/Life Insurance + Paid holidays plus Paid Time Off +… more
- Cardinal Health (Des Moines, IA)
- …experience, preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of ... to patients who need them-faster.** **_Responsibilities_** **_:_** + Responsible for handling inbound and outbound calls, with ability to determine needs and provide… more
- Humana (Des Moines, IA)
- …South Dakota. Connectivity requirements are detailed below. **Preferred Qualifications** + Prior call center experience + Prior success in Medicare Product Sales ... with:** + Deliver a high level of professionalism and empathy with every inbound and outbound consumer phone interaction. + Actively listens to identify member needs… more
- Robert Half Office Team (Cedar Falls, IA)
- …1-2 years experience in a customer service role, preferably in a high-volume call center environment. + Education: High school diploma or equivalent required; ... Job Summary: As a Customer Service Representative, you will handle 30-60 inbound and/or outbound calls daily, providing exceptional service and support to meet… more