- TEKsystems (West Des Moines, IA)
- …a real impact in people's lives. + You'll grow your skills in healthcare, customer service , and communication. + You'll be part of a supportive, mission-driven ... Join Our Customer Care Team - Make a Difference Every...questions with care and clarity. + Proactively support: Make outbound calls to follow up on claims and ensure… more
- Molina Healthcare (Iowa Falls, IA)
- …experience **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : 1-3 years Sales and/or Customer Service experience in a fast paced, high volume environment ... 10:30am - 7:00pm CST **Bilingual:** Spanish Preferred **Job Summary** Provides customer support and stellar service to meet the needs of our Molina members and… more
- Concentrix (Des Moines, IA)
- Job Title: Seasonal Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Seasonal Customer Service Representative ... (Remote) works from home and interfaces with customers via inbound/ outbound calls and/or via the Internet. This position primarily...Career Growth** " awards every year? Then a remote Customer Service Representative position at… more
- Concentrix (Des Moines, IA)
- Job Title: Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Customer Service Representative (Remote) works from ... home and interfaces with customers via inbound/ outbound calls and/or via the Internet. This...Career Growth** " awards every year? Then a remote Customer Service Representative position at… more
- CAI (Des Moines, IA)
- …Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next ... apply now! **Job Description** We are looking for a Customer Service Representative to provide...penalties + Manage a high volume of inbound and outbound calls with efficiency and courtesy + Maintain detailed… more
- Mass Markets (IA)
- …ourselves as a trusted partner in the industry. We are looking for dispatch customer service representatives to support inbound customer service , ... you will handle inbound calls from customers and make outbound calls to coordinate with vendors and partners. This...while prior contact center experience isn't required, experience in customer service , tech support, inside sales, or… more
- Mass Markets (IA)
- …and genuinely enjoy helping others. In this role, you will provide full life-cycle customer service and a ssist customers in understanding their coverages and ... An aptitude for conflict resolution, problem-solving, and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) +… more
- Mass Markets (IA)
- …established ourselves as a trusted partner in the industry. This position supports customer service , technical support, and customer sales interactions. It ... An aptitude for conflict resolution, problem-solving, and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) +… more
- Mass Markets (IA)
- …support role, troubleshooting VoIP Phones, Data Gateways, and High-Definition (HD) Video service disruptions. A strong customer service background is ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Handle inbound and outbound contacts in a courteous, timely, and professional manner...procedures. + A strong desire to provide world class customer service every time you are interacting… more
- University of Iowa Community Credit Union (Cedar Rapids, IA)
- Position Summary POSITION SUMMARY: The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional ... listed as primary or joint owners. + Makes weekly outbound service calls to members. + Answers...the equivalent (ie GED). + Cash handling, sales, and customer service experience desired. + Must be… more
- Concentrix (Des Moines, IA)
- …via inbound/ outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions ... talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are. **CAREER GROWTH AND PERSONAL… more
- Cardinal Health (Des Moines, IA)
- …make personal connections with customers + Articulate and courteous phone manner + Strong customer service skills + Good decision-making skills + Ability to work ... and may or may not lead to a long-term customer relationship. **Responsibilities** + Conducting outbound sales calls to targeted groups of customers with the… more
- Molina Healthcare (Davenport, IA)
- …to meet or exceed call center metrics while providing high quality consistent customer service + Removes barriers for member's, escalating high impact member ... High School Diploma or equivalency **Required Experience/Knowledge/Skills/Abilities** + Excellent customer service , active listening, verbal and written… more
- Cognizant (Des Moines, IA)
- …with their outstanding balance accounts to secure payment while providing exceptional customer service and maintaining positive customer relationships. You ... Healthcare Collections Representative We strive to provide flexibility wherever possible....to a supervisor as necessary. + Assist in making outbound calls when required. + Perform other activities and… more
- Mass Markets (IA)
- …with experience. While prior contact center experience isn't required, experience in customer service , technical support, inside sales, or back-office support in ... the vote" effort. In this role, you will make outbound phone calls on behalf of the Republican party...SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer… more
- Scholastic (Iowa City, IA)
- …to meet customer needs and concerns. Seek feedback and effectively recover from customer service issues. + Provide value and ensure exceptional customer ... Join Scholastic Book Fairs as a New Business Sales Representative and play a vital role in bringing the...retail or district/territory sales, event management, personal selling, and customer service with noted leadership ability and… more
- Teleperformance USA (IA)
- …all inbound and outbound customer inquiries** + **Provide excellent customer service through active listening** + **Work with confidential customer ... **Category :** ** Customer Service /Support** **About TP** **TP is...is the limit!** **Your Responsibilities** **As a Licensed Insurance Representative , your main responsibility is to find innovative ways… more
- Mass Markets (IA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... and a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Make outbound calls to prospective customers and follow up on leads. + Present… more
- Elevance Health (West Des Moines, IA)
- …or the equivalent and a minimum of 6 months experience in a telesales or customer service ; or any combination of education and experience which would provide an ... **Health Program Representative I** **Location:** This role enables associates to...programs and specific identified members. Under direct supervision handles inbound/ outbound enrollment and engagement calls with eligible members to… more
- Cardinal Health (Des Moines, IA)
- …make personal connections with customers + Articulate and courteous phone manner + Strong customer service skills + Good decision-making skills + Ability to work ... and short-term in nature and may or may not lead to a long-term customer relationship. **Responsibilities:** + Conducting outbound sales calls to targeted groups… more