- TEKsystems (West Des Moines, IA)
- …benefit plans and identify the type of assistance the customer needs + Make outbound calls to members about their claims + Investigate requests and problems, with ... our company on behalf of the client Skills Customer service , call center, Customer support, Operation Additional Skills &...& Qualifications + Experience in health care benefits + Outbound call center experience 1-2 years + Insurance claims… more
- Molina Healthcare (Iowa Falls, IA)
- …product and service information, and identifies opportunities to improve our member and provider experiences. **Job Duties** * Provide service support to ... CST **Bilingual:** Spanish Preferred **Job Summary** Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves… more
- University of Iowa Community Credit Union (Iowa City, IA)
- Position Summary POSITION SUMMARY: The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and ... those members listed as primary or joint owners. + Makes weekly outbound service calls to members. + Answers member questions or refer members to appropriate… more
- Mom's Meals (Ankeny, IA)
- …home-delivered meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to our customers placing ... with the potential for overtime starting at 7:00am.Our team member enjoy: + Free Breakfast & Lunch + Casual...include, but not limited to + Handle inbound and outbound customer service calls with our clients… more
- Molina Healthcare (Iowa City, IA)
- **JOB DESCRIPTION** **Job Summary** The Care Connections Representative primary focus is to conduct outbound calls to Molina members and schedule appointments ... to meet or exceed call center metrics while providing high quality consistent customer service + Removes barriers for member 's, escalating high impact member … more
- Elevance Health (West Des Moines, IA)
- **Health Program Representative I** **Location:** This role enables associates to work virtually full-time, with the exception of required in-person training ... Monday - Friday, 9:30 am - 6:00 pm **MST** The **Health Program Representative I** is responsible for providing initial contact between distinct Care Management… more
- Cognizant (Des Moines, IA)
- Healthcare Collections Representative We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open ... related experience. Travel: None required About the role: As a Healthcare Collections Representative , you will make an impact by Assist our clients' customers with… more
- Molina Healthcare (Iowa City, IA)
- …programs in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle ... liaison between other departments. **Job Duties** + Handles and records inbound/ outbound pharmacy calls in required systems from members, providers, pharmacists,… more
- Cognizant (Des Moines, IA)
- …one day 11:30 am to 8:00 pm, Eastern. **Experience:** Six months of customer service in related field **Travel:** None required **About the role:** As a Healthcare ... Customer Service Collections - Self - Pay, you will make...maintaining positive customer relationships. You will be a valued member of the Cognizant team and work collaboratively with… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- The ER&R Support Center Analyst will be a member of the fully remote team, responsible for inbound and outbound communications with issuers related to ... require escalation. Most of a Support Analyst's work consists of customer service , email communication, phone communication, and working within spreadsheets and a… more