- Mass Markets (IA)
- …have established ourselves as a trusted partner in the industry. Join our team as a Remote Call Center Customer Service Representative and help us ... or older + High school Diploma/GED + Previous experience in customer service or a call center environment. + Strong interpersonal and problem-solving skills.… more
- Conduent (IA)
- …a culture where individuality is noticed and valued every day. ** Remote - Call Center Customer Service Representative** **Medicaid Member Support - Tier ... full understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality… more
- Conduent (IA)
- …Card; can you help me get another one? **Requirements for Remote Call Center Representative:** Successfully complete customer service assessment & typing ... part of a culture where individuality is noticed and valued every day. ** Remote Call Center Representative** We are seeking individuals who are passionate… more
- Conduent (IA)
- …difference and be part of a culture where individuality is noticed and valued every day. ** Remote Call Center Representative** Our call center ... associates are members of a supportive team. Your excellent customer service and communication skills will help us create...calls per day. Hours of Operation: 24/7 **About the Call Center Representative role:** High speed internet… more
- Mass Markets (IA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (IA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (IA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... answer customer questions + Create and maintain customer CRM records with accurate call details...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Frontdoor (Des Moines, IA)
- …combination of education and experience Minimum Experience required 1-3 years of customer service experience and/or training required Required Skills: + Knowledge of ... + Knowledge of business unit policies and procedures + Customer service and conflict resolution + Negotiation skills +...skills Essential Functions: + Ability to be on video call as required during working hours. **Other/State Specific** _This… more
- Mass Markets (IA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Conduent (IA)
- …old and possess a High School Diploma or equivalent. + Must have 6 months of Customer Service, Call Center or Dispatch experience. + Complete a background ... part of a culture where individuality is noticed and valued every day. ** Remote Customer Service Representative** $14.00 HR **Please note that applicants… more
- Mass Markets (IA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Sharecare (Des Moines, IA)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers,… more
- Molina Healthcare (Sioux City, IA)
- …center communication channels. * Achieves individual performance goals as it relates to call center objectives. * Assists with training needs of employees as ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the...to members and/or providers using one or more contact center communication channels and across multiple states and/or products.… more
- Teleperformance USA (IA)
- …system** + **Proven oral & written communication skills** + **6 months Call Center experience, preferred** + **Logical problem-solving skills** + **Availability ... **Category :** ** Customer Service/Support** **About TP** **TP is a global,...for assistance and/or possible processing payments** + **Track all call related information for auditing and reporting purposes** +… more
- Molina Healthcare (Iowa Falls, IA)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... - Friday 10:30am - 7:00pm CST **Bilingual:** Spanish Preferred **Job Summary** Provides customer support and stellar service to meet the needs of our Molina members… more
- Mass Markets (IA)
- …multiple regions. + Identify and secure new business opportunities in the BPO and call center space. + Foster long-term relationships with enterprise clients and ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Principal Financial Group (Des Moines, IA)
- …experience, training, military experience, and education. + Experience working within call centers, customer service and/or dental insurance experience ... **What You'll Do** As a ** Customer Experience Specialist 1** in our dental insurance contact center , you will be handling inquiries from our customers related to… more
- Patterson Companies, Inc. (Iowa City, IA)
- …**Job Description:** The Veterinary Support Specialist properly responds to incoming customer requests, via phone, email, and/or chat session, to ensure the ... customer 's questions are answered in a timely manner. This...hands-on help at the desktop level. This job has remote opportunities available! Major Duties: + Respond to incoming… more
- TTEC (Des Moines, IA)
- …diploma or equivalent + 6 months or more in training and adult learning or call center experience + Team building and nurturing an inclusive learning environment ... we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf… more
- Molina Healthcare (Sioux City, IA)
- …general public. + Achieves individual performance goals as it relates to call center objectives. + Demonstrates personal responsibility and accountability and ... **JOB DESCRIPTION** **Job Summary** + Provides customer support and stellar service to meet the...experience **Required Experience** + 3-5 years' experience in a call center environment + 1-2 years supervisory… more