- Conduent (IA)
- …a culture where individuality is noticed and valued every day. ** Remote - Call Center Customer Service Representative** **Medicaid Member Support - Tier ... full understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality… more
- Conduent (IA)
- …individuality is noticed and valued every day. ** Remote - Bilingual Spanish Call Center Customer Service Representative ** **$17.00/ Hourly** **Paid ... full understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality… more
- Conduent (IA)
- …What is the status of my submitted claim? **Requirements for Remote Call Center Representative:** Successfully complete customer service assessment & ... culture where individuality is noticed and valued every day. ** Remote Call Center Representative** We...to these healthcare-related calls. As a member of the Customer Experience team, you assist customers with questions, inquiries,… more
- Conduent (IA)
- …Card; can you help me get another one? **Requirements for Remote Call Center Representative:** Successfully complete customer service assessment & typing ... part of a culture where individuality is noticed and valued every day. ** Remote Call Center Representative** We are seeking individuals who are passionate… more
- Conduent (IA)
- …and be part of a culture where individuality is noticed and valued every day. ** Remote Benefits Call Center Representative** $17.00/hr Position will be 100% ... resolution. To be successful in this role, you will have: + Previous customer service and/or call center experience + Keyboarding and MS Office proficiency +… more
- Conduent (IA)
- …difference and be part of a culture where individuality is noticed and valued every day. ** Remote Call Center Representative** Our call center ... associates are members of a supportive team. Your excellent customer service and communication skills will help us create...calls per day. Hours of Operation: 24/7 **About the Call Center Representative role:** High speed internet… more
- Molina Healthcare (Sioux City, IA)
- …understandable item with recommendations for improvement. * Demonstrates knowledge of standard call center technology to include telephony, IVR, CRM, QNXT and ... contractual goals for service and compliance. This role will support contact center operations for all LOB's & is comprised of inbound/outbound. Ideal candidates… more
- Humana (Des Moines, IA)
- …**Preferred Qualifications** + Associate or Bachelor's Degree + Previous Inbound and/or Outbound call center or related customer service experience + Prior ... be a part of Humana's Member Calls Organization! Our Call Center Representatives have a passion for...Language Proficiency Testing below)** + **Minimum one (1) year customer service experience is required.** + Proficiency with Microsoft… more
- Mass Markets (IA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- The Hartford (IA)
- …shift differential for weekend hours. QUALIFICATIONS: + 2 + years of recent, call center sales experience. + Comfort with negotiation and overcoming objections. ... customer -centric approach guides all our actions, placing the customer at the center of everything we...and continuous improvement. WORK FORMAT This position is 100% remote . If you live within commutable distance to our… more
- The Hartford (IA)
- …conduct and integrity. Our customer -centric approach guides all our actions, placing the customer at the center of everything we do. Our team fosters open ... that promotes collaboration and continuous improvement. WORK FORMAT This position is 100% remote . However, If you reside within a commutable distance to Hartford, CT… more
- Mass Markets (IA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... answer customer questions + Create and maintain customer CRM records with accurate call details...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (IA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Conduent (IA)
- …Must have a High School Diploma, or equivalent. + Six months minimum experience in call center , customer service and/or dispatcher experience. + Customer ... helping customers solve problems?_ Our company is currently hiring ** Remote Customer Service Representative** $14.00 HR **_Great...download. **Preferred Qualifications** : + 1+ years of previous call center experience **Must live in the… more
- Cognizant (Des Moines, IA)
- …Spanish/English + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required + Previous experience in ... technologies to support a wide variety of industries. The **Bilingual Spanish** ** Customer Service Representative** contributes to Cognizant's Contact Center for… more
- Sharecare (Des Moines, IA)
- …one's knowledge of company products and services as well as past experience in call center operations. The Center Support Services Manager will demonstrate ... for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible for maintaining effective… more
- Mass Markets (IA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Sharecare (Des Moines, IA)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers,… more
- Molina Healthcare (Des Moines, IA)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the...to members and/or providers using one or more contact center communication channels and across multiple states and/or products.… more
- Sharecare (Des Moines, IA)
- …**Specific Skills/ Attributes:** + Proven experience in managing call center operations or a similar customer service/support environment. + Strong ... role is integral in ensuring the success of our employee support call center , driving performance improvements, and fostering a positive and efficient work… more