- Renaissance (Des Moines, IA)
- …values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Support Agent II will serve as a key point of contact for ... while also handling updates from clients on existing issues. **In this role as Support Agent II , you will:** + Resolve routine, as well as complex problems,… more
- Mass Markets (IA)
- …interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer ... One (1) year of experience in customer service, technical support , inside sales, back-office, chat, or administrative support...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (IA)
- …brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer's experience, providing exceptional solutions to ... we offer a variety of benefits and incentives to support and reward our team members. What You Can...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (IA)
- …trusted partner in the industry. This position supports customer service, technical support , and customer sales interactions. This role requires you to interact with ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Trellix (Des Moines, IA)
- **_Job Title:_** Product Manager II **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work.** Our ... superior results in a timely fashion. + Effective change agent , can lead change, think out of the box,...+ Paid Time Off + Paid Parental Leave + Support for Community Involvement We're serious about our commitment… more
- Mass Markets (IA)
- …The ideal candidate will be responsible for monitoring calls, assessing agent performance, analyzing data trends, and recommending process improvements. This ... + Listen to live or recorded calls to evaluate agent performance against established standards. + Develop and use...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
- Mass Markets (IA)
- …will be responsible for monitoring real-time call volumes, managing agent availability, analyzing performance data, and making real-time scheduling adjustments. ... volumes to ensure service levels are met. + Track agent availability and adjust schedules as needed to manage...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
- Access Dubuque (Dubuque, IA)
- …and achievement of organizational goals .Acts as a role model and change agent by initiating and accepting changes for improved patientcare and cost reductions. ... and periodically reviews department/organization policies and procedures that guide and support the provision of services complying with federal and state… more
- Mass Markets (Iowa City, IA)
- …Improves training effectiveness by implementing new approaches and techniques, making support readily available, integrating support with routine job functions. ... + Possess practical conflict resolution skills (both customer and agent conflict) + Possess time management, planning, organizational and...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
- Mass Markets (IA)
- …a dynamic and driven Bilingual Spanish Recruiter to join our team and support high-volume recruitment across diverse roles. The ideal candidate will possess strong ... + Prior call center experience (as a recruiter or agent ) is strongly preferred. + Strong knowledge of sourcing...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more
- Mass Markets (IA)
- …programs to enhance agent skills and knowledge. + Offer guidance and support to team members to help them achieve their professional goals. + Assign tasks ... we offer a variety of benefits and incentives to support and reward our team members. What You Can...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Access Dubuque (Dubuque, IA)
- …faculty position in Physics responsible for teaching General Physics I and II , with their corresponding labs. These courses are required of students majoring ... direct undergraduate students in independent research. **Primary Responsibilities** **Mission:** + Support in principle and practice the Mission of the University… more