- IQVIA (Des Moines, IA)
- ** Tier 2 , Technical Support Representative** **Mon - Fri 11am - 8pm ET** _Contract Remote Role - Location (Open to Remote US)_ As the only global ... currently we are looking for a 100% remote (work from home-WFH) contract ** Technical Support Representative - Optos** to join our team. In this position, you… more
- Sioux City Community School District (Sioux City, IA)
- …assessments. Assists teachers and/or schools in Tier 1 and Tier 2 for academic and behavior support . Supports teachers and administrators in the ... teachers throughout multiple buildings in a feeder system to support student learning and teacher practice. The Tier...will be determined by the District Leadership Team. The Tier 1 Coordinator will receive a $ 2 ,000… more
- Fujifilm (Des Moines, IA)
- **Position Overview** The Senior Technical Support Engineer, MI - I ( Tier 1) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Kyndryl (Des Moines, IA)
- …our communities. **The Role** We are searching for a talented and passionate Senior Support Engineer to join our growing Customer Success team. Our Support Team ... faster, release higher quality software, and optimize IT costs. The role of Support Engineer is critical for Kyndryl, consisting of front-line customer support … more
- NASCO (Des Moines, IA)
- **Overview** Under general direction, the Business Technical Operations Consultant ll is primarily responsible for providing business, product capability and ... technical system knowledge and guidance focused around several assigned...product enhancements and product releases. This role conducts triage support for reported system issues, submitted questions, and failed… more
- Iowa State University (Ames, IA)
- …High school diploma or equivalent, 2 years of experience Information Technology Support II - Provides technical support and troubleshooting to users ... will deliver a customer success infrastructure that provides successful technical support to CHHS and the Iowa...specialized knowledge. May act as the first or second tier support . This is P-level 807. Appointment… more
- Robert Half Technology (Indianola, IA)
- …to resolve complex issues and share technical insights. + Provide Tier 1 and Tier 2 support , escalating more advanced issues when appropriate. ... dynamic and collaborative environment. Key Responsibilities: + Provide responsive technical support for hardware, software, and network-related...+ 2 + years of experience in IT support or a related technical role. +… more
- Iowa Department of Administrative Services (Des Moines, IA)
- …meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (eg, determining budget, personnel, and ... meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (eg, determining budget, personnel, and… more
- Cedar Rapids Community School District (Cedar Rapids, IA)
- …and social-emotional interventions across all schools. This role focuses on strengthening Tier 3 Multi-Tiered Systems of Support (MTSS), improving Behavior ... Leadership and Systems Support + Guide the development and implementation of Tier 3 SEBH systems across all district schools. + Support district MTSS… more
- GovCIO (Des Moines, IA)
- …is located in the United States and will be a full remote position. **Responsibilities** + Provide Tier 1 & 2 support for UJMS + Utilize ITSM tool to create ... to end-user issues or questions. The incumbent will provide operational and technical support to resolve software application, security, and technical… more
- Rubrik (Des Moines, IA)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... data may be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions designated Moderate Risk._ **Position Risk… more
- Valvoline Global (IA)
- …solutions occur. **Responsibilities Include** 1. Ensure daily operations remain stable by providing Tier 3 technical support for the Valvoline Salesforce.com ... field + Technical Background / Degree Program preferred + Minimum 2 + years of experience in applying information technology solutions in a manufacturing or… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …integration using DoD Architecture framework (DODAF). + Coordinate with partners and technical support teams to develop the interface control documents and ... with this position helping to determine, develop, and improve technical solutions in support of VA's business...pass a background check to obtain a Public Trust ( Tier 2 ) Position + Must be a… more
- Lumen (Des Moines, IA)
- …committed to teamwork, trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver ... and debug software or enhancements to existing software that support our Billing Applications. You will develop solutions across...existing software Work closely with the team to build technical solutions that meet business and technical … more
- Black & Veatch (Des Moines, IA)
- …clients. As part of BV Operations, your skills will be aligned to projects that support our Data Center team. The foundation of BV Operations provides the ability to ... will have the opportunity to: + Function as a technical specialist or in a Project Lead role. +...opportunity promoting work flexibility for 3 days in-office, and 2 days remote. Candidates located near any Black &… more
- GovCIO (Des Moines, IA)
- …causes of recurring issues and implement countermeasures to reduce incident frequency. + Assist Tier 2 /3 teams in testing and developing new updates and patches ... is currently hiring for Critical Response Systems Analyst to support our client's contract needs. The candidate will be...5 - 8 years (or commensurate experience) + Minimum 2 + years of hands-on technical working experience… more
- Lumen (Davenport, IA)
- …+ 2 + years of experience managing teams within a telecom technical environment. + 2 + years of experience with installation, maintenance, and ... trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to...position will be located in Davenport, IA and will support surrounding areas Typical Schedule: 7:30-4:00 with on call… more
- Old Dominion Freight Line (Mason City, IA)
- … technical solutions to meet current and future user requirements. + Provide level 2 and level 3 support in resolving incidents, establishing urgency of the ... assistance on projects throughout the environment. + Assure technical and support documentation is complete and...hosting provider and application development team regarding the web tier for setup and support of web… more
- Deloitte (Des Moines, IA)
- …on Background Check vendor issues with ELE, Office of Security, and TA + Handle Tier 2 escalations for preboarding and start classes + Ensure timely resolution ... on May 18th, 2025. Work you'll do In this role, you will: + Support daily technical operations for preboarding + Identify and resolve system support issues… more
- NASCO (Des Moines, IA)
- …efficiency across the organization. This is a unique opportunity to combine technical expertise with creative problem-solving, making a real impact by freeing up ... business requirements + Codes changes in accordance with the technical design documentation and coding standards. + Provides peer...to ensure the code works per requirements + Provides support of both model office and production environments +… more