- SHI (Des Moines, IA)
- **Job Summary** The ASG Service Desk Analyst will serve as an ambassador and subject matter expert supporting all Service Desk activities including incident ... reporting, level L1/L2 technical support , troubleshooting, and problem resolution. They will be committed...$14 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI's concierge approach… more