- Beth Israel Lahey Health (Boston, MA)
- …team, you're not just taking a job, you're making a difference in people's lives.** Service Response Center Representative - Per Diem **Job ... of a wide variety of service requests from the customers of the Service Response Center to the staff of the department that the SRC serves. This… more
- Beth Israel Lahey Health (Boston, MA)
- …taking a job, you're making a difference in people's lives.** The Practice Representative will support the Bowdoin Street Health Center , located in Dorchester, ... visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with...effectively in basic English with patients, families and medical center staff in response to routine questions.… more
- CDM Smith (Boston, MA)
- …in leadership roles in professional societies and associations. **Job Title:** Client Service Leader - Disaster Mitigation, Response & Recovery **Group:** WAF ... existing portfolio with the US Government and State Agencies nationwide. As a full- service firm, CDM Smith has been providing these services for over 30 years… more
- Allegion (Boston, MA)
- …which recognizes the most engaged workplace cultures in the world._ **Customer Service Representative - Stanley Access Technologies, Remote Full Time** **Shift: ... thinkers, and communicators who excite and inspire others. **Customer Service Representative ** Stanley Access Technologies seeks a...+ Initiate and follow up on required action in response to customer service change requests, by… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 6. **Knowledge:** ... a high-level of patient satisfaction with regard to customer service , quality of food, accuracy of menu, timeliness of...manner when dealing with all customers of the Call Center . Explains diet and assists patient with appropriate selections.… more
- Beth Israel Lahey Health (Beverly, MA)
- …and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing skills ... to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is… more
- The Cigna Group (Byfield, MA)
- …patients' dreams of having a family come true! As a Pharmacy Technician Senior Representative , you will use your data entry skills to ensure patients receive the ... required. + Excellent Data entry skills required. + Call center experience preferred, not required + An empathetic and...obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 3. **Knowledge:** ... for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from assigned… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …to ensure adequate coverage and most effective, efficient use of Contact Center Triage Consultants + Possesses strong customer service skills, knowledge ... peer-to-peer learning forums. + Serves as first level of response for issues requiring escalation by the Triage Supervisors...service standards + Oversees functions of Customer Contact Center to include assigning staff shifts and schedules and… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- The ER&R Support Center Analyst will be a member of the fully remote team, responsible for inbound and outbound communications with issuers related to verification ... requests from stakeholders, determine the needed information, and articulate a response through both phone and email communications. Support Analysts will respond… more
- Fresenius Medical Center (Danvers, MA)
- …AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all ... FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through...by physician order or as directed. + Monitor patients' response to dialysis therapy and report any unusual findings… more
- Fresenius Medical Center (Boston, MA)
- …performed in accordance with Fresenius Kidney Care and applicable contractual service policy, procedures, standards of nursing practice, state and federal ... Performs the implementation, administration, monitoring, and documentation of patient's response to prescribed intradialytic transfusions, including appropriate notification of… more
- Fresenius Medical Center (Newburyport, MA)
- …intervention as prescribed by physician order or as directed. + Monitor patients' response to dialysis therapy. + Obtain vital signs prior to reinfusion; perform all ... document any intervention for unusual patient status and document patients' response to intervention. + Evaluate patients' vascular access during treatment including… more
- Fresenius Medical Center (Peabody, MA)
- …Kidney Care, policy, procedures, standards of nursing practice, applicable contractual service agreements, state and federal regulations. . Performs all essential ... Performs the implementation, administration, monitoring, and documentation of patient's response to prescribed intradialytic transfusions, including appropriate notification of… more
- Fresenius Medical Center (Boston, MA)
- …and training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement Program ... to ensure stable treatment therapy as indicated. + Assesses patients' response to hemodialysis treatment therapy, making appropriate adjustments and modifications to… more
- Fresenius Medical Center (Beverly, MA)
- …and acknowledged in the Medical Record + Initiates or assists with emergency response measures. + Delegates appropriate tasks to direct patient care staff including ... + Supports and promotes the FMCNA's mission, vision, values, and customer service philosophy. + Performs all other duties as assigned by supervisor. **PHYSICAL… more
- Beth Israel Lahey Health (Boston, MA)
- …any special needs or requests of patients or nursing to the Customer Service Representative and/or managers (ie education, food consistency changes, food ... supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 6. Knowledge: Ability… more
- Tufts Medicine (Melrose, MA)
- …patient's representative in communicating patient concerns regarding care or service to involved departments and services. Utilizes electronic feedback system to ... is Looking for A Patient Relations Specialist With Fantastic Customer Service Skills!!_** **Melrose/Wakefield Hospital** , part of the Tufts Medicine system,… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …well as support activities for lower activity operational periods. + Ensures appropriate response to service level variations by working with client and ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- Ryder System (Boston, MA)
- …research, trouble-shoot and remedy vehicle roadside breakdowns handled through Ryder Customer Response Center (RCRC) with full autonomy of decisions related to ... responsible to improving customer uptime + Assist with follow ups, escalations, service provider interactions in partnership with RCRC agents and leadership. Provide… more