- CenterWell (Jackson, MS)
- **Become a part of our caring community and help us put health first** The Outbound Care Associate is responsible for engaging with members through ... to persuade members to take proactive steps in managing their health through virtual care options. + Conduct outbound calls to members to promote and schedule… more
- Humana (Jackson, MS)
- …for integrated, multi-channel marketing campaigns (eg, direct mail, email, SMS, outbound calling) + Translate journey blueprints into executable campaigns in ... understanding of integrated, multi-channel campaign execution (email, SMS, direct mail, outbound calling) + Proven track record in leading enterprise marketing… more
- Humana (Jackson, MS)
- …support for the policies and procedures ensuring best and most appropriate treatment, care or services for members. The Home Solutions UM Team is hiring for ... policies and procedures ensuring best and most appropriate treatment, care or services for members utilizing Home Health and...pends authorizations for review + Responsible for inbound and outbound calls to engage providers and members to verify… more
- CenterWell (Jackson, MS)
- …awareness with patients through Rx Education and targeted quarterly campaigns. Places outbound calls to confirm patients are taking drugs and provides counseling. ... Medicaid experience + 3 or more years clinical experience in managed care + Ability to manage end-to-end-processes + Understand Humana's business processes, systems,… more
- Humana (Jackson, MS)
- …Platform (AEP), Salesforce Marketing Cloud (SFMC), IVR and telephony systems (inbound/ outbound calls), and internal orchestration tools + Enable integration with ... Experience Platform (AEP), IVR systems, and healthcare data sources (eg, EHRs, care management platforms) + Knowledge of real-time decisioning, data integration, and… more
- Zurich NA (Jackson, MS)
- …Overview: + Monitor business processes to identify opportunities for customer care 's improvements. + Handle first and third-party claims taking responsibility to ... receive appropriate advice. Key Responsibilities: + Handle inbound and outbound customer calls professionally and efficiently. + Provide accurate information… more