- City of New York (New York, NY)
- …literature and education materials. The Call Center is seeking to hire a Call Agent . The Call Agent will be responsible for providing customer ... birth certificates and/or death certificates in person, online or via mail. The Call Agent will also guide customers on how to check the status of orders… more
- City of New York (New York, NY)
- …literature and education materials. Position Summary: The Customer Information Representative- Call Agent will communicate effectively on the telephone and ... LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people...receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases such as… more
- City of New York (New York, NY)
- …and programs, referrals, appointments and follow-up, health literature and education materials. The Call Agent will provide customer service to both internal and ... Job Description College Aide (Freshman-Sophomore) The Mission of the DOHMH Call Center is to deliver enhanced customer service to the people of New York City by… more
- City of New York (New York, NY)
- …and decrease avoidable health outcomes. The Department of Health and Mental Hygiene's Call Center delivers enhanced customer service to the people of New York City ... a workgroup that receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases such as Measles, Communicable Diseases,… more
- DISH Network (Roseland, NJ)
- …training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing + Robust mentorship program to support New Hire ... onboarding **Skills, Experience and Requirements** + **Competitive Spirit:** The drive and determination to succeed, compete with peers, and achieve sales targets + **Growth Mindset:** The willingness to actively seek, receive, and apply new skills and… more
- City of New York (New York, NY)
- …Specialist II's to function as a Medicaid Helpline Agents in the DSS Infoline/Helpline call center. The Medicaid Helpline Agent will: - Respond to telephone ... Team Supervisor, with some latitude for independent judgement, the Medicaid Helpline Agent is responsible for providing information to callers on the Medicaid… more
- DISH Network (Roseland, NJ)
- …achieve its service level and staffing goals. **Key Responsibilities:** + Monitor call queues, agent utilization, and same-day staffing to ensure service ... needs are on track to meet daily goals + Monitor all agent 's skills, talk times, after- call work, hold times, excessive break times, time spent in projects, and… more
- PNC (New York, NY)
- …Who We Are PNC is a trusted provider of shareholder representation, escrow agent , and paying agent services, delivering high-touch execution and operational ... acquisition across our core product set including Shareholder Representative Services, Escrow Agent , and Paying Agent . * Cultivate deep relationships with M&A… more
- City of New York (New York, NY)
- …is recruiting for an Eligibility Specialist II to function as a Medicaid Helpline Agent in the DSS Infoline/Helpline call center. OCS is recruiting for fifteen ... callers directly and are able to provide case specific information. Constituents can call the Infoline telephone service line for information on all HRA programs,… more
- Mount Sinai Health System (New York, NY)
- …Multi-specialty location in Wantagh, Long Island **Qualifications** Roles: + Administrative Support ( Call Center Agent , Front Desk Staff) + Radiology Techs ... (Nuclear Med, Ultrasound, CT, X-Ray) + Medical Assistant I and Medical Assistant II + Supervisors **Responsibilities** Date: May 20 th Time: 10am-3pm Location: Hicksville - 1000 S Oyster Bay Rd. Hicksville, NY 11801 Please bring copied of your resumes. **About… more
- MTA (Jamaica, NY)
- FELA Claim Agent Job ID: 11534 Business Unit: MTA Headquarters...for employees and customer injuries. + Must be on call 24/7 on a rotating basis to respond to ... 2025 Description POSTING NO. 11441 JOB TITLE: FELA Claim Agent DEPT/DIV: Legal and Compliance WORK LOCATION: Jamaica Station...individuals to have an investigative background, as each Claim Agent handles a claim from onset to completion, whether… more
- Anywhere Real Estate (New York, NY)
- ** Agent Recruiter - Remote** You're a talent scout, energetically searching the real estate landscape to connect with high-performing real estate agents and let them ... a Coldwell Banker career. + Persuasive, going for the win on every call ; celebrating victories, moving past defeats. + Customer focused, listening to and respecting… more
- City of New York (New York, NY)
- …callers directly and are able to provide case specific information. Constituents can call the Infoline telephone service line for information on all HRA programs, ... bookkeeping, bank teller duties, housing office teller duties, purchasing agent , assistant store manager, sales representative responsible for accounts, or… more
- Marriott (New York, NY)
- …Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise ... unique needs. Contact appropriate individual or department as necessary to resolve guest call , request, or problem. Follow up with guests to ensure their requests or… more
- City of New York (New York, NY)
- …forwarded for further research and response. - Maintain accurate and complete call information in ServiceNow support system, documenting all interactions with users. ... - Log, categorize and prioritize user tickets in line with required standards. - Use troubleshooting techniques and tools such as knowledgebase to resolve issues. - Escalate more complex customer technical issues to the appropriate team. - Communicate service… more
- Marriott (New York, NY)
- …for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. ... Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide… more
- Molina Healthcare (New York, NY)
- …**Job Duties** + Monitor and Evaluate Calls: Listen to and review Concierge call interactions to assess agent performance against quality standards, including ... agents adhere to established quality standards. The role involves reviewing call recordings, providing feedback to agents, and collaborating with team leaders… more
- Weill Cornell Medical College (New York, NY)
- …departmental regulations. Provides audits of in vivo research activities and hazardous agent use, tracks issues of in vivo research noncompliance and re-educates ... and Standard Operating Procedures pertaining to education, quality assurance, and hazardous agent use. + Meets regularly with Environmental Health and Safety to… more
- Anywhere Real Estate (New York, NY)
- …transaction + Function as a liaison between the customer and real estate agent to ensure excellent service + Appropriately handle high volume of calls, emails, ... key touchpoints in their journey + Adhere to specific call flow process according to policy-varies from client to...their life by providing access to a top-tier affiliated agent from one of Anywhere's owned and franchise brands… more
- Research Foundation CUNY (New York, NY)
- …delivery + Maintain and update worksite and internship and job descriptions + Call and/or visit worksites regularly to ensure compliance with funder requirements and ... society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus...of agreements where RFCUNY is named as a fiscal agent ; setting up award accounts; preparing sub-awards and assisting… more