- Vontier (Des Moines, IA)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Des Moines, IA)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- American Express Global Business Travel (Des Moines, IA)
- …+ Previous leadership experience + Excellent listening skills and curious mentality + Customer service oriented + Crew/Charter experience a plus + Sabre ... documented coaching and feedback to team members + Investigate service and quality errors with a curious...issues + Listen to calls as required to validate service levels and compliance standards Customer (25%)… more
- Walmart (Ankeny, IA)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Vontier (Des Moines, IA)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Bridgestone Americas (West Des Moines, IA)
- …401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole ... service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by… more
- Everon (Des Moines, IA)
- …an ability to proctor, coach , and teach others. + Provides reliable, high quality customer support. + Provides customer instruction on system operation ... the progress and completion of assigned tasks. + Provides documentation of service and hours worked. + Completes and submits all required task-related activities,… more
- Atrium Hospitality (West Des Moines, IA)
- …checking in, registering guests. This role plays an important part in our culture: ** Service :** + Provide exceptional customer service by being engaging and ... Training all new Front Desk Agents to provide exceptional customer service **Respect:** + You will value...+ Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to… more
- GE Aerospace (Des Moines, IA)
- …+ Support the development software and data delivery platforms that are service -oriented with reusable components that can be orchestrated together into different ... trends to assist in project development and/or operational support activities. + Coach and mentor team members. **Required** + Bachelor's Degree from an accredited… more
- Pearson (Des Moines, IA)
- …incentive program, and information on benefits offered is here. 1138372 **Job:** Customer Success **Job Family:** CUSTOMER SERVICE **Organization:** Virtual ... the workflow and performance of the Lead Nurture Team to optimize efficiency, quality , and outcomes. The Supervisor will maintain a thorough knowledge of enrollment… more
- Sharecare (Des Moines, IA)
- …client relationships and assisting in assessing potential growth areas **Primary Customer Service Responsibilities** + Assist in strengthening existing client ... while prioritizing and meeting deadlines + Superior communication skills + Outstanding customer service with strong negotiation skills + Detail oriented, with… more
- Pearson (Des Moines, IA)
- …requirements to assist with the automation of reporting and data tools for quality , enrollment, and customer engagement teams. + **Report Processing** : Process ... that we live by being brave, imaginative, decent, accountable, curious, customer -centric, and collaborative. The following description is intended to describe the… more
- Cornerstone onDemand (Des Moines, IA)
- …+ Collaborate with other functions to ensure excellent delivery of service , quality deliverables and the highest level of customer satisfaction possible. + ... You are responsible for managing project status communications with customer executives and internal management. You may be dedicated...initiatives to improve business function or product developments + Coach junior members of the team as well as… more
- Deloitte (Des Moines, IA)
- …modern frameworks, consistently demonstrating your exemplary track record in delivering high- quality , outcome-focused solutions. The ideal candidate will be a role ... and Development: Being an engineering expert, mentor and develop engineers. Coach and develop skills in modern architecture and engineering practices, related… more
- Medtronic (Des Moines, IA)
- …Therapy groups in the areas of surgical coverage, follow-up, support, troubleshooting, customer service and education within a territory. In certain instances, ... This position is able to place an order with customer service for pending purchase orders and...and/or national level + Has an understanding of all quality policy/system items that are applicable + Follows all… more
- Cengage Group (Des Moines, IA)
- …+ Raise or transition requests to proper channels, ensuring a 'warm' handoff and exceptional customer service . + Help bring the voice of the customer back ... value of the human resource function through high levels of performance and customer service . **Skills You Will Need Here:** Required: + Bachelor's degree… more
- American Express Global Business Travel (Des Moines, IA)
- …GDS Expertise in Sabre + Excellent verbal and written communication skills + Excellent Customer service skills in a travel environment + Strong time management ... provider policies, and regulatory requirements + Use positive telephone service techniques and act on special customer ...coach , mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed… more
- Ross Stores, Inc. (Des Moines, IA)
- …fire alarm systems as scheduled\. Responds to after\-hours alarms when requested\. ** Customer Service :** + Treats all Customers, Associates, and other leaders ... always been bringing our customers a constant stream of high\- quality brands and on\-trend merchandise at extraordinary savings\. All...for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor,… more
- Vontier (Des Moines, IA)
- …focus on creating B2B partnerships and agreements that add value for the customer and are mutually beneficial. The ideal candidate will demonstrate the ability to ... identify customer and business needs, and design creative and data...Sales Reps as needed. Maximize productivity, align priorities and coach Matco value to ISR's within assigned regions. +… more