- University of Iowa Community Credit Union (Grimes, IA)
- Position Summary POSITION SUMMARY: The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and ... the credit union.#ID Refer a friend to this job (https://careers-greenstate.icims.com/jobs/4211/ member - service - representative /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336175149) Connect With Us! Not… more
- Wolters Kluwer (Des Moines, IA)
- …(https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Senior Customer Service Representative role offers growth potential opportunities, ... week), and amazing benefits. **What You'll be Doing:** As a Senior Customer Service Representative , you will leverage your specialized skills to provide… more
- Iowa Department of Administrative Services (Des Moines, IA)
- Nursing Standards Representative and Board Executive Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/4979736) Apply Nursing Standards ... Representative and Board Executive Salary $68,702.40 - $106,267.20 Annually...a polite, courteous, and cooperative manner. Committed to quality service . + Displays a high level of initiative, effort… more
- Kelly Services (Johnston, IA)
- …training and ongoing education. **What's a typical day as Customer Support Representative ? You'll be:** - Providing advanced product/ service information and ... hear you, and we're here for you! We're seeking a **Customer Support Representative -Bi-Lingual Portuguese & English** to work at **John Deere** , a premier leader… more
- Molina Healthcare (Des Moines, IA)
- …amounts, pharmacy location services and prior authorization outcomes. + Assists member and providers with initiating oral and written coverage determinations and ... equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree **Preferred Experience** + 3-5… more
- Elevance Health (West Des Moines, IA)
- **Health Program Representative I** **Location:** This role enables associates to work virtually full-time, with the exception of required in-person training ... 9:30 am - 6:00 pm **MST** The **Health Program Representative I** is responsible for providing initial contact between...you make an impact:** + Gathers and records appropriate member information in accordance with policies and procedures via… more
- Trinity Health (West Des Moines, IA)
- …effectively to service delivery areas to maximize patient flow and customer service . The Patient Access Representative Sr (PAR Sr) is cross trained in ... payment. 11. Posts all patient payments into hospital system, provides patient/family member with receipt. Follows department / hospital policies and procedures for… more
- Cognizant (Des Moines, IA)
- Healthcare Collections Representative We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open ... related experience. Travel: None required About the role: As a Healthcare Collections Representative , you will make an impact by Assist our clients' customers with… more
- Molina Healthcare (Des Moines, IA)
- …to meet or exceed call center metrics while providing high quality consistent customer service + Removes barriers for member 's, escalating high impact member ... **JOB DESCRIPTION** **Job Summary** The Care Connections Representative primary focus is to conduct outbound calls to Molina members and schedule appointments with… more
- Hotel Equities (Des Moines, IA)
- …hospitality management company, is currently searching for a remarkable Guest Services Representative for the Staybridge Suites in Des Moines, IA. Job Purpose: ... inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right… more
- Datavant (Des Moines, IA)
- …realize our bold vision for healthcare. Datavant is hiring a Sales Development Representative for the Commercial Client Success team to expand our already dominant ... calls and emails) to lead initial outreach to prospects for medical group service adoption and chart retrieval conversion candidates + Determine value of prospect… more
- Molina Healthcare (Des Moines, IA)
- …and quality assures all proceedings with State and/or Federal Agencies. (including member complaints) within required SLAs ( Service Level Agreements) + Utilize ... + Manages high volumes of tasks to support regulatory requirements and service level agreements and competing priorities. + Contributes to technical system… more
- Trinity Health (Des Moines, IA)
- …necessity, payer pre-certifications and referrals. Provides excellent patient focused customer service and communicates effectively to service delivery areas to ... maximize patient flow and customer service . **ESSENTIAL FUNCTIONS** Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values… more
- TEKsystems (Des Moines, IA)
- …to credit card, checking account, and business complaints. Typical Day: Team member reviews complaints and handles appropriately. They will talk to the customer, ... on a response from a customer or internal team member . The typical case load is 5 to 10...their issues. Qualifications: + 4+ years of complex customer service experience in a bank or financial institution. +… more
- TEKsystems (Des Moines, IA)
- …to credit card, checking account and business complaints. Typical Day: Team member reviews complaints and handles appropriately. Will talk to the customer, research ... on a response from a customer or internal team member . Typical case load is 5 to 10 at...Skills complaint handling, complaint resolution, escalation calls, banking customer service , financial services, ms office suite Top Skills Details… more
- Trinity Health (Des Moines, IA)
- …payment. + Posts all patient payments into hospital system, provides patient/family member with receipt. Follows department / hospital policies and procedures for ... handling and safeguarding monies and reconciles all point of service payments at end of shift and deposits with...Team as necessary to assure patient safety and efficient service delivery. + Provides flexibility to serve in any… more
- Travelers Insurance Company (Des Moines, IA)
- …in an efficient manner. + Consistently provide top-tier, high-level customer service . + Share policyholder/customer, telephone, system and/or other business concerns ... + Strong communication / telephone skills + Strong customer service skills + Solid organization skills and attention to...to resolve general / basic problems + Strong team member + Basic knowledge of Microsoft Office Excel helpful… more
- Cengage Group (Des Moines, IA)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ **What you'll do here:** As a member of ed2go's Workforce Development team, you will lead ... Develop and maintain a Territory Plan to penetrate and close new Workforce Service Provider partners + Build strategic plans for high value opportunities, including… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- CDM Smith (Des Moines, IA)
- …existing portfolio with the US Government and State Agencies nationwide. As a full- service firm, CDM Smith has been providing these services for over 30 years ... Smith's core competencies with the mission of the US Government and expanding our service offerings with State Agencies. **The position can be based out of any CDM… more