- Merck & Co. (Chicago, IL)
- …based within the Iowa-Illinois Region. It is required that our Sr. Account Manager resides in the region in which they support.Responsibilities: Function as an ... strategic accounts, and professional veterinary organizationsOffering solutions that align with customer needs and business priorities- Partner with Regional Sales … more
- Cancer IQ (Chicago, IL)
- …at CancerIQ. If you want your work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you will be responsible for managing ... role in the strategic planning and program leadership of customer success initiatives, ensuring that our processes,...Onboarding and Implementation + Work closely with an Implementation Manager as a team to guide new customers through… more
- Screencastify (Chicago, IL)
- …Screencastify is used by over 15M people and is seeking a dynamic and results-oriented Customer Success Manager II to join our Squad! About the role ... Screencastify is seeking a Customer Success Manager II to support our school district and organization customers, in order to help them maximize results with… more
- Keeper Security, Inc. (Chicago, IL)
- …at identifying new business opportunities and expansion opportunities within named accounts. As a Customer Success Manager , you will work with an established ... Keeper is hiring driven Customer Success Managers to join a high producing team within our B2B sales division. This can be a 100% remote position from select… more
- Qualtrics (Chicago, IL)
- …Join over 5,000 people across the globe who think that's work worth doing. ** Customer Success Manager , Research Consulting** **Why We Have This Role** ... The Customer Success Manager , Research Consulting (otherwise known as an Edge Value Manager ) is at the heart of the Edge services business. Edge is the… more
- Cisco (Chicago, IL)
- …to achieve shared goals and deliver exceptional value to our customers. Your Impact As a Customer Success Manager , you play a crucial role in helping our ... with a diverse range of Customer Experience (CX) resources, including Customer Success Specialists (CSS), Renewals teams, and Partners. Your role involves… more
- Forrester (Chicago, IL)
- …This Role:** As a member of Forrester's customer success organization, the Customer Success Manager II will be responsible for the engagement value ... partnership with Forrester. Monitoring the health of customer relationships, the Customer Success Manager II will predict and navigate customer … more
- MongoDB (Chicago, IL)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... **Our ideal candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or other similarly customer -centric… more
- CADDi (Chicago, IL)
- At CADDi, we're looking for a skilled Customer Success Manager to join our team and play a crucial role in ensuring client satisfaction and driving growth. ... off, and work/life balance. + In-depth experience in various aspects of customer success , from onboarding to account management in a tech start-up environment… more
- Cornerstone onDemand (Chicago, IL)
- The Customer Success Manager (CSM) is responsible for a portfolio of strategic accounts and leverages product expertise and a practitioner's lens to align ... or another applicable field. + Minimum of 3 years of experience in Customer Success within the Talent Management ecosystem. + Are highly detail-oriented and able… more
- CH Robinson (Chicago, IL)
- CH Robinson is hiring a **Key Customer Success Manager ** to grow and retain key strategic accounts. In this role, your primary objective will be to ensure ... of 4PL Supply Chain and/or Logistics industry + Account Management and/or Customer Success experience Preferred: + Advanced proficiency in Microsoft Office… more
- Google (Chicago, IL)
- …and billions of users that trust Google with their most important goals. As a Customer Success Manager , you will drive Google Marketing Platform technology ... a passion for sales, knowledge of online media, and commitment to maximize customer success . You act like an owner, move with velocity through change, finding… more
- Amazon (Chicago, IL)
- …of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... Description Would you like to be part of a team that is redefining customer success with our customers and partners? Amazon Web Services is looking for an… more
- Amazon (Monee, IL)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... system performance. The successful candidate will work backwards from customer goals and influence a broad range of operations,...to align a broad range of initiatives for the customer . You will own and drive execution excellence for… more
- Amazon (Chicago, IL)
- …to gain insights into the behavior, performance, and health of systems. The Observability Customer Success Manager role owns our customers' post launch ... observability investments. Key job responsibilities * Lead a team of Customer Success Specialists focused on observability solutions * Partner with customers to… more
- Cargomatic (Lisle, IL)
- …of your weekly account data metrics and other key SLAs set forth by the Customer Success Manager + Identify and implement opportunities for new products, ... each other to get the job done. Visit www.cargomatic.com to learn more. Customer Success Specialist Cargomatic is seeking a Customer Success Specialist… more
- Ryder System (Naperville, IL)
- …that we are exceeding their expectations every day. They are responsible for supporting the Customer Success Manager regarding customer inquiries on the ... them through to resolution. **Essential Functions** + Interact with clients and Customer Success Manager in resolving problems or issues. + Monitor and… more
- Renaissance (Chicago, IL)
- …of our wonderful Customer Success team! The responsibilities of a Digital Customer Success Manager - Scaled are: The Digital Scaled CSM goals are ... part of the team, collaboration and partnership is essential for driving customer success and achieving renewal goals for assessment and instructional tools! As… more
- Qualtrics (Chicago, IL)
- …Join over 5,000 people across the globe who think that's work worth doing. **Analyst, Technical Success Manager - Managed XM** **Why We Have This Role** The XM ... build programs that drive adoption and value for the customer . Technical Success Managers work in a...relationships with the clients they support. As a Technical Success Manager , you should both be a… more
- R1 RCM (Chicago, IL)
- …world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to ... AI, intelligent automation, and workflow orchestration. As our Senior Manager of Client Success , you will serve...changes based on contract amendments. + Responsible for identifying customer needs, develop and seek buy-in on solutions and… more
