- Vontier (Juneau, AK)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Juneau, AK)
- …for a degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center metrics ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- Vontier (Juneau, AK)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- SHI (Juneau, AK)
- …for improved service relationships. + Oversee servicedelivery operations, ensuring high- quality service and customer satisfaction through implementing ... Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high...needed to work efficiently, meet their deadlines, and provide quality service . **Responsibilities:** _Include, but not limited… more
- SHI (Juneau, AK)
- …and application development. + Drive continuous improvement initiatives to optimize Azure service delivery and enhance customer satisfaction. + Lead the ... maintains a deep understanding of industry trends and emerging Azure services. + ** Customer Engagement & Azure Solution Delivery:** + Act as a trusted advisor to… more
- CompuCom (Juneau, AK)
- …fast-moving environment. + Quality oriented in all aspects of delivery. + Customer service focus. **Wage Range** **:** The annual starting salary for this ... Level 2 services and support to clients while ensuring service levels are achieved and customer expectations...and customer procedures and standards. + Train, coach and mentor Service Desk Analysts (Level… more
- Sharecare (Juneau, AK)
- …client relationships and assisting in assessing potential growth areas **Primary Customer Service Responsibilities** + Assist in strengthening existing client ... while prioritizing and meeting deadlines + Superior communication skills + Outstanding customer service with strong negotiation skills + Detail oriented, with… more
- Guardian Life (Juneau, AK)
- …issues that pertain to claim administration procedures, cost containment activities, reports, quality control and complex customer issues. The Team Leader will ... business partners including Short Term Disability, Long Term Disability, Service , Sales and Account Management, Group Quality ...meetings, phone calls, and keeping a tight loop on service issues. + Prioritize the customer /client experience… more
- Pearson (Juneau, AK)
- …requirements to assist with the automation of reporting and data tools for quality , enrollment, and customer engagement teams. + **Report Processing** : Process ... that we live by being brave, imaginative, decent, accountable, curious, customer -centric, and collaborative. The following description is intended to describe the… more
- Nelnet (Juneau, AK)
- …in using data and metrics to inform decisions and drive improvements. + Customer -focused mindset and a passion for enabling high- quality delivery. + Familiarity ... families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships,...our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the… more
- Lincoln Financial (Juneau, AK)
- …You will build relationships cross functionally that lead to providing excellent customer service , increased revenue, and reduced risk. You will drive ... process improvements to deliver quality results, increase customer satisfaction, standardize, and...+ Demonstrates ability to successfully hire, retain, develop, and coach staff via a culture of real-time performance feedback… more
- Cardinal Health (Juneau, AK)
- …patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to ... requirements are fulfilled. + Develop and demonstrate a comprehensive knowledge of customer invoicing, payment terms, collections, and customer payment history… more
- Baylor Scott & White Health (Juneau, AK)
- …through a customer 's lens - directly responsible for driving the quality , creativity, and delivery of human-centered digital products for our patients and their ... role, the Product Designer 3 will collaborate cross-functionally with research, service design, content design, engineering, analytics, product managers, and CX… more
- American Express Global Business Travel (Juneau, AK)
- … service provider policies, and regulatory requirements + Use positive telephone service techniques and act on special customer requests + Prevent fraudulent ... **Do you have the precision, professionalism, and passion for quality we're looking for?** As a VIP Travel Consultant...coach , mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed… more
- CBRE (Juneau, AK)
- …Service line GWS Segment Role type Full-time Areas of Interest Administrative, Customer Service , Data & Analytics, Project Management Location(s) Milwaukee - ... cost estimates & budget, work plan schedule & milestones, quality control, and risk identification. + Define the project...to reach an agreement. + Impact a range of customer , operational, project, or service activities within… more
- CBRE (Juneau, AK)
- …consensus and convince others to reach an agreement. . Impact a range of customer , operational, project, or service activities within own team and other related ... Talent Community Project Management Consultant Job ID 210226 Posted 07-Mar-2025 Service line GWS Segment Role type Full-time Areas of Interest Project Management… more
- Trustmark (Juneau, AK)
- …a dedicated training position for Claims that resides in the Knowledge Management & Customer Experience group. The primary function of this role is to train and ... the ability to meet Key Performance Indicators (KPIs) and Service Standards. Works regularly with claims staff and managers,...and officers of the Claim Organization to train and coach as needed based on feedback engages in dialogue… more