- Lumen (Honolulu, HI)
- …Join us as we digitally connect the world and shape the future. **The Role** As a Customer Success Advocate II you will have the opportunity to ensure our ... and engaging sales accordingly. This role reports directly to the manager of Customer Success and is considered an individual contributor role. The team you will… more
- Lumen (Honolulu, HI)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures ... from any state in the USA **The Main Responsibilities** * Implement customer success plans using standardized journey templates to set customer expectations… more
- SHI (Honolulu, HI)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. CSM ... programs. The position reports to the Manager - ITAM Customer Success and ultimately to the Director...RFIs/RFPs/RFQs for ITAM services and ServiceNow licenses within allocated customer base. Be an advocate for the… more
- Trellix (Honolulu, HI)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer loyalty, ... offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention...identify expansion and opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Rocket Software (Honolulu, HI)
- …shaping the transformation of Rocket's professional services business, driving higher levels of customer success , and revenue growth. This role is a critical ... effective communication and collaboration among various departments, including Sales, Marketing, Customer Success , Product Business Units, and Finance to ensure… more
- SMX (Honolulu, HI)
- … Customer Service Desk your focus is to deliver support and solutions to the customer base while serving as an advocate for customer needs. This involves ... Oracle Customer Support Desk Agent (3600)at SMX(View all jobs)...understand that digital transformation is key to your future success . We share your vision for the future and… more
- Compass Group, North America (Honolulu, HI)
- …daily menu items and accurately explains them to customers. + Serves as an advocate of selling techniques to the customer by establishing good communication and ... + We are hiring immediately for a full time CUSTOMER AMBASSADOR position. + Location: HNL Delta - 300...thought and inclusion for all is what drives our success - we invite you to start your journey… more
- Pearson (Honolulu, HI)
- …part of Pearson Virtual School. The Board Relations Senior Associate is a member of the Customer Success Partners team and will be a Board facing team member who ... as well as noncustomer-facing responsibilities that directly support the Customer Success Partners Pods. This position will...mindset (both internal and external) and is a visible advocate for the customer . Builds strong relationships… more
- Confluent (Honolulu, HI)
- …technical roadblocks. We look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success ... and engineering teams, and serve as a vital product advocate in front of prospects, customers, and the wider...in a cloud environment or equivalent experience in a customer and/or partner-facing role. + Experience designing and building… more
- Hawaiian Electric (Honolulu, HI)
- …of our employees, customers, and communities and who carry out the continued success of the company. Our employees are committed to the company's foundational ... development and implementation of the Companies' policies, procedures, and strategies; advocate the Companies' positions externally. + Provide legal services to… more
- HealthEdge Software Inc (Honolulu, HI)
- …other teams. This role will partner closely with internal teams, including Customer Success , Content, Product, and Data Science. Throughout the course ... management skills, attention to detail, and a commitment toWellframeand customer success . About Wellframe: With Wellframe, we...believe health plans are in the best position to advocate for their members as they navigate their health… more
- Astrix Technology (Honolulu, HI)
- …and quickly build relationships with key stakeholders. + Experience serving as customer advocate to resolve any client issues. **REQUIRED KNOWLEDGE, SKILLS, ... of Astrix Consulting Services via examples of previous client success . + Establish new Life-Sciences client relationships (including C-Level...to clearly present how we help our clients drive success in their initiatives. + Leverage LIS brand … more
- Highmark Health (Honolulu, HI)
- …environment and approach new challenges with anticipation and a view towards success . Encourage new ideas and innovations in team members. Proactively identify ... Enhance department influence by providing responsive service and understanding customer needs. Effectively present information and provide decision support to… more
- Lumen (Honolulu, HI)
- …and partners. You will work closely with engineering, design, marketing, sales, and customer success teams to drive the product vision, strategy, roadmap, and ... from ideation to launch to optimization. + Conduct market research, customer interviews, competitive analysis, and data-driven insights to identify and prioritize… more
- Confluent (Honolulu, HI)
- …roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success ... with Product and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry ecosystem + Forge strong relationships with key… more
- Marriott (Honolulu, HI)
- …We celebrate the dreamers who make their own mark, and with good reason. Our success is measured by the joy and satisfaction we bring our customers. Our world class ... hire and retain the best talent. At Marriott, our success is measured by the joy and satisfaction we...across the organization + Acts as a leader and advocate for architecture, including coaching, training, and career development… more
- Wolters Kluwer (Honolulu, HI)
- …is a high-profile position with significant exposure to senior leadership + Ability to advocate for the customer and the product to internal and external ... market personas, use-cases, adoption targets, ROI metrics, and product success criteria. + Create business cases and interact with...and be able to represent the 'voice of the customer ' for product and engineering activities. + Drive collaboration… more
- Marriott (Honolulu, HI)
- …their organization to drive ownership and accountability for delivering exceptional customer experiences. This individual will be experienced in leading, developing ... communication clarity, building purposeful process, execution excellence, and an advocate for continuous improvement. This leader must possess the patience… more
- Rocket Software (Honolulu, HI)
- …team to ensure development roadmaps support clients' needs. Serves as the lab advocate to ensure the customer 's expectations are set correctly related to ... identify the right technology to bring forward to the customer + Present and deliver highly technical product training...supervision + Strong work ethic and committed to client's success + Solid communication skills required to keep all… more
- Comscore (Honolulu, HI)
- …communications, responding promptly to questions, concerns and requests. + Act as the customer advocate internally to Comscore to ensure project goals, needs and ... and entrepreneurial culture with multiple priorities. **WHAT SKILLS WILL HELP ENSURE YOUR SUCCESS ?** To perform this job successfully, an individual must be able to… more