- Mass Markets (Wichita, KS)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC...and possess a strong work ethic. A background in call center operations management is… more
- Mass Markets (Wichita, KS)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC...and possess a strong work ethic. A background in call center operations management is… more
- Mass Markets (Wichita, KS)
- …to ensure maximum quality and production of direct reports. Supervisors work closely with the Call Center Operations Manager in ensuring the overall ... working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support,… more
- Mass Markets (Wichita, KS)
- …in the P&C industry and account management. Experience in BPO insurance contracts, call center operations , customer services and/or retention is preferred. ... POSITION OVERVIEW MCI is seeking an experienced Insurance Call Center Customer Service Manager...Managers are responsible for overseeing the day to day operations of call center insurance… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW MCI is seeking an Insurance Operations Manager experienced in Property and Casualty and Life insurance to support complex business process ... This role will oversee the daily operation of insurance call center staff. The right candidate for...P&C account management. Experience in BPO insurance contracts, contact center operations , client services, or account management… more
- Pearl Interactive Network (Topeka, KS)
- **Pearl Interactive Network is seeking to hire a Remote Operations Manager .** The ** Operations Manager ** is responsible for managing, coaching, and ... developing a team of Supervisors. The Operations Manager will ensure that quality, productivity,...variance, and scheduling expenses. + Summarize, collect, and analyze call center trends and data for regular… more
- P1 Group, Inc. (Lenexa, KS)
- …+ Industrial + Mission Critical + Data Center So, if you are an Operations Manager , Project Manager or Executive leader who has a strong background ... Mission Critical Operations Manager Lenexa, KS Full Time Office - Construction Senior Manager /Supervisor Share… more
- Ford Motor Company (Topeka, KS)
- …aptitude to recognize roadblocks and escalate issues as needed + Automotive industry experience + Operations Center or Customer Call Center experience + ... experience that is best-in-class. **In this position ** The Non-Vehicle eCommerce Operations Senior Manager is responsible for deeply understanding B2C and… more
- CVS Health (Overland Park, KS)
- …solutions to make health care more personal, convenient and affordable. Position Summary The Operations Manager is a member of the Store Management team, and as ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...excellent customer service. Under the supervision of the Store Manager , the Operations Manager will… more
- Otis Elevator Company (Kansas City, KS)
- …City, KS, 66103 USA Otis Elevator Company is searching for a highly motivated Manager , Maintenance Field Operations to lead service operations activities in ... field training and safety. This individual will also lead operations efforts and priorities to ensure superior customer satisfaction....people - passengers, customers, and colleagues - at the center of everything we do. We are guided by… more
- Marriott (Topeka, KS)
- …Courses Service Line through Innovative Onsite & Virtual Programming** * Manage Leadership Center Business Operations Manager to drive successful course ... **Additional Information** Director of Marketing and Operations , The Ritz-Carlton Leadership Center **Job...updates to be executed. * Together with the Business Operations Manager , oversee the production and own… more
- Teleperformance USA (Cloud County, KS)
- …desirable (Highly Desirable) * 3-5 years of experience in the IT side of the Call Center industry. * Prior experience as a Technical Account Manager ... Qualifications** * IT Project Management background (PMP/Scrum/Agile) * Technical background in call center technologies including IVR/ call delivery, PBX… more
- Consolidated Electrical Distributors (Liberal, KS)
- …& Communication Skills . Superior Leadership skills Reports to: Wichita Profit Center Manager Minimum Qualifications: Authorization to work in the United ... Summary Job title: Profit Center Trainee Job ID: 202441660003 Department: Liberal -...a variety of opportunities available ranging from sales, logistics, operations , project management, management, to just name a few!… more
- Fresenius Medical Center (Kansas City, KS)
- …Schedule allows a great work/life balance with flexibility, and some paid on- call + Supports peritoneal and home hemodialysis treatments. Training Provided + ... patients as needed + Position functions as a Patient Educator and Case Manager for patients **PURPOSE AND SCOPE:** The registered professional nurse Home Therapies… more
- AssistRx (Overland Park, KS)
- …responsibilities, emphasizing excellence. Reports to Director, Pharmacy. + Maintains and improves call center operations by monitoring system performance, ... a difference Job Description: The purpose of the Program Manager is to serve Pharmaceutical Clients by planning and...complaints, questions, and queries as necessary + Collaborates with call center management staff to execute programs… more
- CVS Health (Wichita, KS)
- …to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...care more personal, convenient and affordable. Position Summary An Operations Supervisor is a key leader supporting the CVS… more
- Hy-Vee Food Stores (Overland Park, KS)
- …Aisles Online FLSA: Non-Exempt General Function: Assists in managing overall daily center operations and directs labor. Responsible for maintaining equipment and ... Reporting Relations: Accountable and Reports to: District Store Director, Store Manager , Assistant Managers of Store Operations , Perishables, and Health… more
- Marriott (Topeka, KS)
- …strong organizational skills * Preferred experience in working with NICE, Omilia or other call center SaaS solutions * Conducts user research to understand user ... **JOB SUMMARY** This opportunity is part of Customer Engagement Center (CEC) Product Channel Team focused on solutions where...We are seeking a Customer Engagement Channel (CEC) Product Manager 1 with experience in IVR (Interactive Voice Response)… more
- Mass Markets (Wichita, KS)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... OVERVIEW MCI is seeking an experienced BPO Insurance Licensing Manager to support Property and Casualty business process outsourcing...point of contact for the client and the MCI operations and shared services team. Our Licensing Managers are… more
- General Motors (Topeka, KS)
- …**:** **People Analytics** **Solutions** **CoE** is looking for an **HR Reporting Manager ** to lead our **Global Workforce Reporting team** . In this role, ... partner with teams across People Analytics, HR Technology and Operations , and IT to ensure adherence and compliance to...diverse team that puts innovation and curiosity at the center of everything we do. **Responsibilities:** + Thought Leadership,… more