- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Mass Markets (Wichita, KS)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Evolent (Topeka, KS)
- … Supervisor , Provider Services to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of operations ... costs. The ideal candidate will bring strong leadership skills, a background in contact center management, and a passion for improving healthcare outcomes.… more
- Colgate-Palmolive (Overland Park, KS)
- …team, and develop plans to achieve CXEC KPI targets. This includes improving contact center processes, metrics, and activities. The role also includes addressing ... the day-to-day operations of a team of agents and senior agents to provide an optimal customer experience and...employees and being a Subject Matter Expert in a contact center + Proficient with customer service… more
- University of Kansas (Lawrence, KS)
- …and Employee Relations Management: + Serve as the initial point of contact for academic labor and employee relations issues and communications, including grievances, ... disputes, and contract requirements. Works with key partners and supervisor on documentation, facilitation and tracking of action steps. + Serves as a subject matter… more
- University of Kansas (Lawrence, KS)
- …as needed. + Regularly attend full RECREATION SERVICES staff meetings, as well as supervisor 1:1s. + As needed, attend meetings on behalf of RECREATION SERVICES to ... allocations can be made at any time, at the supervisor 's discretion, in response to changing departmental needs or...and Title IX, ###@ku.edu, Room 1082, Dole Human Development Center , 1000 Sunnyside Avenue, Lawrence, KS 66045, ###, 711… more
- University of Kansas (Lawrence, KS)
- …projects that activate the Museum as a vital research partner and center for scholarly, creative endeavors. + Cultivate research partners to identify, apply, ... participate in other initiatives as they arise and in concert with supervisor . **Req ID** **(Ex: 10567BR)** **:** 30514BR **Disclaimer:** The University of Kansas… more
- Cardinal Health (Topeka, KS)
- …on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND ... + Ability to identify, document and submit Adverse Events during customer contact or via received documentation **_Qualifications_** + High School Diploma, GED or… more
- Cardinal Health (Topeka, KS)
- …on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Training and ... Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. **Responsibilities:** + Conduct quality reviews of Adverse Events… more
- Cardinal Health (Topeka, KS)
- …on standard work; receives detailed instruction on new assignments * Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND ... * Ability to identify, document and submit Adverse Events during customer contact or via received documentation **Qualifications** * Minimum high school diploma or… more
- Prime Healthcare (Leavenworth, KS)
- …care services, Saint John Hospital specializes in 24/7 emergency care, senior behavioral health, skilled nursing, ambulatory care, including outpatient surgical ... is a part of Prime Healthcare Services and affiliated with Providence Medical Center in Kansas City, Kan. To learn more, visitwww.saintjohnleavenworth.com We are an… more