- Mass Markets (Wichita, KS)
- POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to ... be willing to constantly learn on the job. - POSITION RESPONSIBILITIES WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO EVERY DAY? In this role, you will be… more
- Mass Markets (Wichita, KS)
- …innovation, we have established ourselves as a trusted partner in the industry. We are hiring licensed insurance customer service agents to support inbound ... and back-office processing representatives . In this role, you will provide full lifecycle customer service and sales to a ssist customers in understanding their… more
- Mass Markets (Wichita, KS)
- …Compensation is commensurate with experience. Prior contact center experience, experience in customer service , tech support, sales, or back-office support is ... POSITION OVERVIEW COLLECTIONS AGENT Join our team and grow with us!...conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Agents to support ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions.… more
- Mass Markets (Wichita, KS)
- … IMMEDIATELY) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this ... handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on new products and… more
- Mass Markets (Wichita, KS)
- …CARE AGENT (FULL-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their best when they're happy. This is an ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions.… more
- Mass Markets (Wichita, KS)
- …to enhance service quality. + Offer feedback and suggestions to improve customer service processes. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT ... We are seeking dedicated and compassionate Bilingual Call Center Agent (Spanish) to join our team. In this role,...+ Fluency in both English and Spanish + Previous customer service experience preferred. + Ability to… more
- Mass Markets (Wichita, KS)
- …RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. ... An aptitude for conflict resolution, problem-solving, and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) +… more
- Mass Markets (Wichita, KS)
- …experience, and while prior contact center experience isn't required, experience in sales, customer service , tech support, or back-office support is a plus. ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions.… more
- AAA Mid Atlantic (Manhattan, KS)
- …+ Company paid incentive trips for top performers + Sales focused with a dedicated Customer Service & Policy Retention teams + Opportunity to build your book and ... coverage + FREE AAA membership (inclusive of product & service discounts) + FREE Life Insurance The primary duties...duties of the Insurance Sales Agents are: + Identify customer needs and recommend appropriate insurance products. Offering an… more
- Travelers Insurance Company (Topeka, KS)
- …Imagine loving what you do and where you do it. **Job Category** Customer Service **Compensation Overview** The annual base salary range provided for ... customer . + Learns how to respond to customer / agent requests for quotes or changes to...Prior insurance and/or call center experience preferred. + Previous customer service experience preferred. + High energy… more
- Mass Markets (Wichita, KS)
- …trusted partner in the industry. We are looking for experienced call center customer service supervisors to support commercial and public sector clients. ... this role coach and develop a team of inbound customer service agents and are directly responsible...and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader… more
- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We are seeking an experienced Customer Service Supervisor to oversee and coordinate the daily operations of our ... customer service team. This role is responsible...and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader… more
- Mass Markets (Wichita, KS)
- …have (or be willing to obtain) a dedicated hardwired internet connection + Strong customer service skills - ability to interact with customers through video and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. +… more
- Zurich NA (Topeka, KS)
- …customers, claimants, and prospective customers. The focus is on delivering excellent customer service by addressing inquiries accurately and efficiently. The ... to resolve complex issues, ensuring a high standard of customer service and satisfaction. Must be willing...the F&I Customer Support Associate or F&I Customer Support Consultant level. The hiring manager… more
- Mass Markets (Wichita, KS)
- …operations and shared services team. Key Responsibilities: + Act as the licensing customer service contact for agents, enrollers, and processing teams by ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Mass Markets (KS)
- …management within a call center environment. + Experience in a call center or customer service environment. + Proficiency in workforce management tools such as ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Humana (Topeka, KS)
- …our caring community and help us put health first** The Senior Telesales Agent conducts selling activities related to inbound calls inquiring about individual health ... plan products. The Senior Telesales Agent work assignments involve moderately complex to complex issues...may require the use of an interpreter or TTY service . May originate calls from leads. Understands department, segment,… more
- Mass Markets (KS)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... join our team. This role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be responsible for… more