- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Mass Markets (KS)
- …as a trusted partner in the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical in ... ensuring the highest level of service quality within our call center operations....for detail, strong communication skills, and a passion for quality assurance within a BPO environment. To… more
- Deloitte (Wichita, KS)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- Mass Markets (Wichita, KS)
- …as a trusted partner in the industry. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in our BPO contact center. ... You will be responsible for ensuring service quality , compliance, and continuous improvement across multiple client accounts. This is a key leadership role that… more
- Mass Markets (Wichita, KS)
- …in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee QA analysts, ... ensure compliance with client standards, and drive continuous improvement in service quality . To be considered for this role, you must complete a full… more
- Spirit AeroSystems (Wichita, KS)
- …aircraft components including nacelle assemblies and flight control surfaces. Duties + The Quality Assurance Inspector is responsible to the Chief Inspector in ... sign FAA Form 8130-3 and for the return to service of a completed unit + Communicate to the...the policies and procedures set forth within the Repair Station/ Quality Control Manual and airline customer requirements… more
- Textron (Wichita, KS)
- …as functional areas such as Supply Chain, Engineering, and Customer Service \. **JOB RESPONSIBILITIES:** * Develop and revise Quality systems and procedures ... **Supplier Quality Assurance Engineer** Textron Aviation has...base \(external suppliers\)\. * Prioritizes issues based on internal/external customer needs\. * Accomplishes the required corrective action\. Where… more
- Textron (Wichita, KS)
- …as functional areas such as Supply Chain, Engineering, and Customer Service \. **JOB RESPONSIBILITIES:** Develop and revise Quality systems and procedures as ... ** Quality Assurance Engineer \- TAPD** Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and… more
- Cardinal Health (Topeka, KS)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Vontier (Topeka, KS)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- CVS Health (Overland Park, KS)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- Mass Markets (Wichita, KS)
- …partner in the industry. Our team is looking for a highly skilled call center customer service manager who can motivate sales and service supervisors to ... is responsible for daily operations and opportunities to improve conversion, efficiencies, customer service levels, deliver specific sales objectives and support… more
- Mass Markets (Wichita, KS)
- …and coaching to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ... the industry. We are looking for experienced call center customer service supervisors to support commercial and...center + Proven ability to meet performance, efficiency, and quality assurance targets + Monitoring of individual… more
- Spirit AeroSystems (Wichita, KS)
- …collaborate with management on customer credits, process returns, and identify quality assurance issues. + Stock Allocation: Exercise authority to approve ... internal communication and coordination with contract administration, purchasing, engineering, quality assurance , traffic, and warehousing departments. Qualifications… more
- CVS Health (Lenexa, KS)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$30.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- TTEC (Topeka, KS)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- CVS Health (Overland Park, KS)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Spirit AeroSystems (Wichita, KS)
- …Represents Company to internal and external customers by providing a world class customer service experience + Controls Inventory and manages multiple projects ... + Responsibilities require internal coordination of contract administration, purchasing, engineering, quality assurance , traffic, and warehousing + Must be able… more
- Aaron's Inc (Topeka, KS)
- …guest deliveries as directed by management + Clean and certify merchandise in the Quality Assurance Center for all items personally returned + Complete and ... 300 lbs. with the assistance of a dolly + Two years of retail/ customer service experience preferred + High School diploma or equivalent preferred + Excellent… more
- Pearl Interactive Network (Topeka, KS)
- …insights and recommendations for optimization. + Ensure adherence to quality assurance and customer service standards. **Training & Staff Development:** ... + Ensure project operations align with government policies, regulations, and customer service objectives. **Financial & Staffing Resource Management:** +… more