• Experienced Call Center

    Mass Markets (Wichita, KS)
    …established ourselves as a trusted partner in the industry. We are hiring an Experienced Client Services Manager to manage client relationships, ensure ... Serve as the primary point of contact for assigned client accounts. + Conduct regular business reviews and performance...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (06/04/25)
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  • Call Center Sales Representative II…

    Mass Markets (Wichita, KS)
    …established ourselves as a trusted partner in the industry. We are looking for experienced call center sales representatives to support outbound sales ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (04/29/25)
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  • Call Center Operations Manager

    Mass Markets (Wichita, KS)
    …OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public ... of their team. Candidates for this role should be experienced , highly organized, enjoy working with people, and possess...and possess a strong work ethic. A background in call center operations management is required, and… more
    Mass Markets (04/16/25)
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  • Call Center Operations Manager

    Mass Markets (Wichita, KS)
    …established ourselves as a trusted partner in the industry. Our team is looking for experienced call center leaders to support commercial and public sector ... of their team. Candidates for this role should be experienced , highly organized, enjoy working with people, and possess...and possess a strong work ethic. A background in call center operations management is required, and… more
    Mass Markets (05/07/25)
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  • Contact Center Representative II…

    Mass Markets (Wichita, KS)
    …established ourselves as a trusted partner in the industry. We are looking for experienced call center representatives to support inbound and outbound ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (04/04/25)
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  • 2X10 Call Center Agent (Sat. & Sun.,…

    Mass Markets (Wichita, KS)
    …ourselves as a trusted partner in the industry. We are looking for part-time call center agents to support inbound projects while working Saturday and Sunday ... the most recognizable brands in the world. Prior contact center experience isn't required; candidates experienced in...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (04/15/25)
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  • 2X10 Weekend Call Center

    Mass Markets (Wichita, KS)
    …as a trusted partner in the industry. Our growing team needs entry-level and experienced weekend call center representatives to support the sales process ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (04/15/25)
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  • Call Center Trainer

    Mass Markets (Wichita, KS)
    …ourselves as a trusted partner in the industry. We are seeking a dedicated and experienced Call Center Trainer to join our team. This role involves ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (05/13/25)
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  • Tax Customer Service Representative II…

    Mass Markets (Wichita, KS)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... policies to troubleshoot and resolve tax advice and preparation inquiries + Document client interactions CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? It's… more
    Mass Markets (05/28/25)
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  • Bilingual Contact Center Representative…

    Mass Markets (Wichita, KS)
    …people each week answering incoming calls and making outgoing calls to consumers. Call Center Representatives professionally manage a variety of accounts, taking ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
    Mass Markets (05/28/25)
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  • Contact Center Triage Consultant - Senior…

    ASM Research, An Accenture Federal Services Company (Topeka, KS)
    …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...+ May act as mentor for new and less experienced Triage Consultants. **Minimum Qualifications** + Master's degree in… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Customer Service Supervisor

    Mass Markets (Wichita, KS)
    …+ Responsible for driving the growth of revenue and profit originating from a call center + Monitor and analyze key performance indicators (KPIs) to assess ... trusted partner in the industry. We are seeking an experienced Customer Service Supervisor to oversee and coordinate the...possess the below qualities. + Minimum of 3-years total call center experience or 1-year call more
    Mass Markets (05/10/25)
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  • Training Specialist

    Mass Markets (KS)
    …below qualities: + High School Diploma + 3-4 years of experience working as a call center trainer or team leader. + Proven experience in designing and delivering ... in the industry. We are seeking a dynamic and experienced Training Specialist to join our team. This role...using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures.… more
    Mass Markets (03/13/25)
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  • Director of Operations

    Mass Markets (KS)
    …and improve service delivery. + Oversee the daily operations of the call center to ensure smooth workflow and optimal client services. + Ensure all ... and service quality. + Lead and mentor a team of managers, supervisors, and call center agents to ensure high performance. + Ensure staff receive ongoing… more
    Mass Markets (03/13/25)
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  • Commercial Senior Relationship Manager (Emerging…

    BMO Financial Group (Leawood, KS)
    …$10MM-$50MM in company revenues. The ideal candidate will have a strong COI ( Center of Influences) network, established in the market place, and a proven track ... This individual will join a tight knit team of energetic collaborators experienced in sales and in maintaining relationships. Continued growth of the team… more
    BMO Financial Group (05/02/25)
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  • Branch Office Administrator

    Edward Jones (Belleville, KS)
    …critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone - the first face they see when ... **Would you call yourself a relationship builder, a problem solver...clients. Our BOAs are a valued part of the client support team, and we credit much of our… more
    Edward Jones (05/31/25)
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  • 4X10 Customer Service Job Openings (Immediately…

    Mass Markets (Wichita, KS)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... industry-leading training, you are sure to grow. Prior contact center experience isn't required; candidates experienced in...issues as applicable + Follow the processes of the Client program and perform all tasks in a courteous… more
    Mass Markets (04/16/25)
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  • 4X10 Customer Service Agent (4-Days, 40hrs./wk)

    Mass Markets (Wichita, KS)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... industry-leading training, you are sure to grow. Prior contact center experience isn't required; candidates experienced in...issues as applicable + Follow the processes of the Client program and perform all tasks in a courteous… more
    Mass Markets (04/15/25)
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  • VP BPO Sales

    Mass Markets (KS)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... trusted partner in the industry. We are seeking an experienced and driven Vice President of BPO (Business Process...as a market leader in the BPO space. + Client Acquisition:Identify and pursue new business opportunities by targeting… more
    Mass Markets (05/29/25)
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  • Human Resources Business Partner I

    Mass Markets (Wichita, KS)
    …speakers, friendly, creative, highly reliable, and possess a strong work ethic. Experience in call center operations or client services is preferred. This is ... rapidly expanding team. Our team is looking for an experienced human resource business partner to support and execute...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (05/15/25)
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