- Mass Markets (Wichita, KS)
- …established ourselves as a trusted partner in the industry. We are seeking an experienced Insurance Call Center Customer Service Director experienced in ... industry and account management. Experience in BPO insurance contracts, call center operations, customer services and/or retention is preferred. In… more
- Mass Markets (Wichita, KS)
- …industry and account management. Experience in BPO insurance contracts, claims, call center operations, customer services and/or retention is preferred. ... partner in the industry. We are seeking an experienced Insurance Call Center Claims Director...assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW CALL CENTER INSURANCE AGENT (P&C LICENSED) We are hiring call center insurance agents who are positive, persuasive, and have ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Mass Markets (Wichita, KS)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... teach the necessary skills for all aspects of the insurance business, from sales to retention and customer...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Conduent (KS)
- …on a full understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality ... individuality is noticed and valued every day. **Remote - Customer Service Representative** **$16.00/ Hourly** **Paid Training** **Equipment Provided** **Full-time… more
- The Hartford (Overland Park, KS)
- …and integrity. Our customer -centric approach guides all our actions. We place the customer at the center of everything we do. Our team fosters open ... make a difference and are proud to be an insurance company that goes well beyond coverages and policies....from your personal computer . + This is a customer -facing role which requires your full attention with our… more
- Conduent (KS)
- … Call Center Representative Team! **Responsibilities for Remote Call Center Representative:** As a member of the Customer Experience team, you will ... be part of a culture where individuality is noticed and valued every day. **Remote Call Center Representative** Pay rate is $15.00 an hour. Hours of Operation… more
- Conduent (KS)
- …solutions? If so, this role is for you! **About the Remote Call Center Representative role ** As a Customer Experience team member, you assist customers ... where individuality is noticed and valued every day. **Remote Call Center Representative** Pay Rate is $16.00...associates are members of a supportive team. Your excellent customer service and communication skills will help us create… more
- AssistRx (Overland Park, KS)
- …Program Rules documentation + Universal Job Aids + Job Aids (such as Call Guides and instructional documents with screenshots) Requirements + In-depth knowledge of ... assistance programs. + Familiarity with regulations surrounding different health insurance types (Medicare, Commercial, Reimbursement plans, Other Government, etc.)… more
- HomeSafe Alliance (Topeka, KS)
- **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military ... seeking Customer Care Specialist's to support the Customer Care contact center by providing immediate...the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call… more
- Colgate-Palmolive (Overland Park, KS)
- …**Reports To: Customer Fulfillment Operations Manager** **Relationships:** + **Operational Call Center teams** + **Corporate Customer Fulfillment teams** ... to smile and join our global team! **JOB TITLE:** ** Customer Experience Service Center (CXEC) Analyst Summer...codes. The role collaborates between Success Operations and the Call Center teams to ensure key performance… more
- Healthfirst (KS)
- …School Diploma or GED. + Work experience in a face to face or call center environment. + Experience multitasking between programs and completing required data ... either: Russian, Mandarin, Cantonese, or Spanish + Healthcare industry work experience. + Call Center experience in a metrics driven environment. + Previous… more
- Lincoln Financial Group (Topeka, KS)
- …customer interactions in the appropriate systems. You will take ownership of each call working to deescalate customer concerns as needed. + You will ... a Glance** We are excited to bring on a ** Customer Service Representative** to join our fast paced, high...Representative** to join our fast paced, high volume contact center team supporting our Life and Annuity Operations organization… more
- Healthfirst (KS)
- …to explain KPI, productivity performance and system escalations. + Act as liaison between Call Center Operations and Business Analyst team relative to call ... call volumes in relation to low staffing, average customer wait time, and call abandon percentages....Previous experience in a Workforce Management role supporting a call center environment. + Excellent organization and… more
- HomeSafe Alliance (Topeka, KS)
- …remotely. + The role requires strong business acumen of a REMOTE contact center and customer relationship reporting and understanding and interpreting trends of ... is looking for a highly skilled and motivated **Overnight** ** Customer Care Supervisor** to provide support to the ...contact center metrics (ie, Average Handle Time, After … more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW INSURANCE CUSTOMER SERVICE AGENT (UNLICENSED) We are hiring customer services agents who are positive and genuinely enjoy helping others. ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Travelers Insurance Company (Topeka, KS)
- …preferred + 1 year - Customer Service Experience within Contact/ Call Center . + Knowledge in Financial Service, Insurance industry or Contact Center . ... you do and where you do it. **Job Category** Customer Service **Compensation Overview** The annual base salary range...in Microsoft Office suite of products. + Experience with contact/ call center telephony software products. + General… more
- Travelers Insurance Company (Topeka, KS)
- …education requirements for the Property & Casualty license obtained. + Prior call center and sales experience preferred. + Excellent communication, organization, ... **Target Openings** 17 **What Is the Opportunity?** As an Insurance Advisor Trainee, you will assume the role of...to represent InsuraMatch in a positive manner while building customer rapport. + Develops basic telemarketing, sales and system… more
- Lincoln Financial Group (Topeka, KS)
- …to support the configuration and deployment of system capabilities that enhance call routing and conversational design (for voice and chat channels) to provide ... a high quality and recommendable internal and external customer experience. **What you'll be doing** + Analyzes more...performing thorough testing. + Troubleshoots, production and off hours on- call support of a more complex nature and develops… more
- Randstad US (Leawood, KS)
- insurance customer service. + leawood ,...relationship with agents, customers, coworkers and others. Skills + Call Center + Insurance + ... located in Overland Park, Kansas is currently hiring for Customer Service Agents to provide support to callers regarding... Service Agents to provide support to callers regarding insurance ! This is a great opportunity to expand your… more