- TEKsystems (Overland Park, KS)
- Description Tier 2 Support This team will operate from both Overland Park, KS and Frisco, TX. The team will primarily focus on the more complex tasks and the ... enablement of the Tier 1 support team * Perform Incident, Problem and Change Management * Knowledge of ITIL v3 is recommended * Perform lifecycle management… more
- TEKsystems (Overland Park, KS)
- Description The Tier 2 NOC Support Engineer is a technical escalation point and mentor for Tier 1 support . This role is responsible for managing ... the more complex tasks and the enablement of the Tier 1 support team. Required Qualifications *...(KPIs) * * Mean Time to Resolution (MTTR) for Tier 2 incidents * * Number of… more
- TEKsystems (Overland Park, KS)
- Description Tier 1 Support This team will operate...Resolve incidents, based on work instructions provided by the Tier 2 team. * Knowledge of ITIL v3 ... is recommended * Fulfill the role on incident manager - ie making sure that all incidents a resolves within the SLA windows and communicate with all stakeholders involved. * In case of critical situations, invoke the appropriate escalation procedures within… more
- SKC Communication Products LLC (KS)
- …any other support to ensure SKC operates up to standards on a daily basis. Tier 2 AV Technician (All of the level 1 requirements plus) 1. Ability to lead ... Title: Integration Technician - Tier 3 Department: Operations Work hours: Between the...AV Technician to complete all phases of installation projects. 2 . Tasks including rack assembly, equipment placement and equipment… more
- SKC Communication Products LLC (KS)
- MAJOR RESPONSIBILITIES AND DUTIES 1. Provide Post-Sales Technical support for videoconferencing and integration clients 2 . Provide excellent customer service ... how SKC supported products function 14. Provide any other support to ensure SKC operates up to standards on...Travel 0-20% Education College/ Technical degree preferred Experience Tier 1 0- 2 years Preferred Qualifications 1.… more
- SKC Communication Products LLC (KS)
- …Provide feedback to facilitate improvements to the installation process. Provide any other support to ensure SKC operates up to standards on a daily basis. General ... necessary for SKC to be successful. Provide any other support to ensure SKC operates up to standards on...feedback to facilitate improvements to the installation process and tier progression of technicians. INFOCOMM CTS-I certification or ability… more
- CompuCom (Topeka, KS)
- …Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Technical Support Manager to join our team. The Technical Support Manager ... will manage performance of Level 1 & Level 2 services and support to clients while...and adapt service to changes in demand. + Led Tier 1 & Tier 2 ...in demand. + Led Tier 1 & Tier 2 service desk teams. + Proven… more
- NASCO (Topeka, KS)
- **Overview** Under general direction, the Business Technical Operations Consultant ll is primarily responsible for providing business, product capability and ... technical system knowledge and guidance focused around several assigned...product enhancements and product releases. This role conducts triage support for reported system issues, submitted questions, and failed… more
- Kiewit (Lenexa, KS)
- …Type:** Full Time **Position Overview** We are adding several Building Estimators to support our power and industrial design/construction teams. You will be part of ... is a multi-faceted and leading-edge division of Kiewit with best-in-class technical expertise focused on EPC and design-build delivery of industrial projects… more
- TIC - The Industrial Company (Lenexa, KS)
- …specifications, and other contract documents * Perform basic engineering calculations and technical drafting to support field operation * Assist Engineers to ... work plans and work packages * Assist in field surveying and work layout support including elevation, control points, and compilation of as-built data * Assure that… more
- Rubrik (Topeka, KS)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... Engineer on our Federal System Integrators team to provide technical direction and business guidance to the regional sales...be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions… more
- Lumen (Topeka, KS)
- …CS professionals aligned to high-touch and medium-touch customer segments. **The Main Responsibilities** + Tier 2 CSS support plus projects + Navigates and ... trust and transparency. People power progress. We're looking for top- tier talent and offer the flexibility you need to...and shape the future. **The Role** The Customer Success Support role provides back-office, functional support to… more
- Rubrik (Topeka, KS)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... data may be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions designated Moderate Risk._ **Position Risk… more
- Dairy Farmers of America (Kansas City, KS)
- …to the ongoing migration of mobile device management to Microsoft Intune and provide Tier 2 support for iOS and Android devices (eg, troubleshooting ... **Job Description** In this role, you will support enterprise endpoint devices (Windows, macOS, iOS and...issues related to Autopilot and zero-touch provisioning. As a Tier 2 escalation point, you will collaborate… more
- Nelnet (Overland Park, KS)
- …issue intake via phone, email, instant messenger, ticketing, and system alerts + Provides Tier II technical support for NBS developed applications and ... to create opportunities for people where they live, learn and work. The Support Analyst I provides technical assistance and follow-up on client questions,… more
- Rubrik (Topeka, KS)
- …and other upstream/downstream applications + Working experience with third-parties to provide technical support , research, troubleshooting and be able to resolve ... **What you'll do:** + Provide day to day Salesforce support /bugfix to our end users + The single point...and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access… more
- Link Solutions Inc (Leavenworth, KS)
- …reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure ... and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a PC Support Technician to join our Fort Leavenworth, KS. + Must be a US Citizen +… more
- NANA Regional Corporation (Mcconnell AFB, KS)
- The Cyber Security Engineer - Illumio SME provides technical implementation, support , and training services for Illumio on NIPR and SIPR networks. Plans and ... security rules for relevant applications + Provide project management support and technical advisement to Air Force...trainees through real-time hands-on Illumio operations + Offer local Tier 3 and Tier 4 support… more
- Valvoline Global (KS)
- …solutions occur. **Responsibilities Include** 1. Ensure daily operations remain stable by providing Tier 3 technical support for the Valvoline Salesforce.com ... field + Technical Background / Degree Program preferred + Minimum 2 + years of experience in applying information technology solutions in a manufacturing or… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …integration using DoD Architecture framework (DODAF). + Coordinate with partners and technical support teams to develop the interface control documents and ... with this position helping to determine, develop, and improve technical solutions in support of VA's business...pass a background check to obtain a Public Trust ( Tier 2 ) Position + Must be a… more