- Ford Motor Company (Dearborn, MI)
- …to drive evidence-based, timely decision making. **In this position ** The Data Science Director - Customer Service Analytics (PS&L) is responsible for ... progress and adjust roadmaps from learnings/feedback. **You'll have ** + Master's degree in Data Science , Statistics, Computer Science or related field or a… more
- LOC Performance Products, Inc (Troy, MI)
- …corporate policies and goals. + Review, report and improve quality performance ( customer satisfaction, quality cost, process performance data etc.) and provide ... Job Description Title: Director of Quality Reports To: VP of Quality...customer goals. + Applies statistical methods for analyzing data to evaluate the current process and process changes.… more
- Arrow Electronics (Plymouth, MI)
- **Position:** Sales Director , SaaS, SiliconExpert **Job Description:** SiliconExpert's Americas Sales team targets and partners with some of the largest institutions ... in the world, providing software, AI, and data insights across the electronics supply chain to deliver...for a dynamic, strategic sales leader to take our customer approach to the next level and scale our… more
- Lineage Logistics (Novi, MI)
- …Technology Services (GTS) and other IT peers (eg. Technology Delivery, Cybersecurity, Data Science , Automation and Integrated Solutions), to define an integrated ... We are seeking an experienced and strategic Director of Global IT Planning & Execution to...leading innovations, Lineage was recognized as the No 1. Data Science company on Fast Company's annual… more
- Ford Motor Company (Dearborn, MI)
- …programs for digital services that span billing (Zuora), payments (Stripe), customer master data , account management, and entitlement systems, ensuring ... during the summer 2023, to create and market new customer experiences by integrating hardware, software and services across...are swift and decisive, trusting the experts, believing the data , seeking out and listening to bold intuition -… more
- Ford Motor Company (Dearborn, MI)
- …to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity for ... vehicles that are as smart as you are. **In this position ** The Director , Vehicle and Connected Cybersecurity plays a critical leadership role in developing and… more
- Autodesk (Novi, MI)
- …if needed delivering high-quality technical support and maintaining high levels of customer satisfaction. In addition, this team will be responsible for increasing ... service requests, and solutions in the ticketing system + Analyze service desk data to identify trends and areas for improvement + Prepare and present regular… more
- Ford Motor Company (Dearborn, MI)
- …These roles will report to: + Director , HRBP (Marketing) + Senior Director , HRBP (Ford Customer Service Division/Sales) **HR Business Partners perform a ... you will work closely with the HR Business Partner Director and your peers to optimize the talent and...and verbal communication skills + Has strong skills in data and analytics, quantitative reasoning, and data … more
- GAF (Sterling Heights, MI)
- …manufacturing costs and downtime, improve first-pass quality; ultimately enhance customer satisfaction.* Ensure suppliers are providing CoA's and monitor performance ... sustainable improvements are implemented by our vendors.* Work closely with the Director of Supplier Quality on Quality Assurance / Manufacturing initiatives as… more
- Oshkosh Corporation (New Hudson, MI)
- …software team focused on our mission. This position reports to the Defense Technical Director and is expected to grow over time, through alignment of the business ... related to our Defense projects/programs, ensuring that they meet or exceed customer expectations. + Directly responsible for architecture and design decisions for… more
- Trinity Health (Pontiac, MI)
- …EXPERIENCE AND CERTIFICATION/LICENSURE** **Education:** + Master's degree in a behavioral science , or related field and 3 years of relevant work experience ... growth in coordination with other departments. + Gathers, organizes and analyzes data to assure creation of reports and statistics. + Leads/Participates in quality… more