- Nelnet (Atlanta, GA)
- …state, regional, and national levels. Business Process Outsourcing team will be providing help desk functionality to support a new federal client's data ... management system. Job Profile Summary The Help Desk Specialist provides superior customer experiences while identifying, resolving, or escalating end user… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... / SSA, Unity Supply, Property Book, Finance, and Access modules + Help Desk ServiceNow ticket management **Other Job Specific Skills** + Works independently with… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for a skilled Help Desk Analyst III to join our team in Atlanta, Georgia. This is a long-term contract position ideal for an IT ... to Level 3, addressing technical issues efficiently. * Manage service desk tasks, including operating system deployment, workstation imaging, and manual… more
- GovCIO (Atlanta, GA)
- **Overview** GovCIO is seeking a highly skilled Help Desk Support/Network Administrator role to support a range of responsibilities that ensure the smooth ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6049/ help - desk -support-network-administrator%28remote%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-6049_… more
- TEKsystems (Alpharetta, GA)
- …+ Customer Service: Provide exceptional service to internal and external customers by being courteous, polite, and friendly. + Issue Resolution: Address customer ... issues immediately to determine support needs and resolution paths. + Knowledge Base Utilization: Search Knowledge Base articles and Standard Operating Procedures for resolutions or escalate requests to higher support teams. + Technical Support: Provide… more
- Kuehne+Nagel (Atlanta, GA)
- …of the online application process due to a disability, please contact the Employee Services HR Help Desk at ### during the hours of 8:00am - 5:00pm EST; Monday ... as the logistical requirements for handling. The role will help support the North America aerospace operations. **Your Responsibilities**...+ You will represent the USA AOG & Engine Desk to both internal and external customers + Handle… more
- Chick-fil-A (Atlanta, GA)
- …experience + Leadership position leading team(s) + Customer service experience + Help Desk /Call Center leadership experience, a plus + Hospitality and/or ... training to be successful in role + Provide feedback to the Chick-fil-A HELP Leadership Team on performance metrics. + Work closely with Workforce Management to… more
- MEAG Power (Atlanta, GA)
- …based on industry best practices and IS objectives. + Oversee the operations of the Help Desk to ensure the timely and effective resolution of technical support ... to established service level agreements (SLAs). Provide leadership and guidance to help desk staff, develop training programs, monitor performance metrics, and… more
- Insight Global (Atlanta, GA)
- …of related activities. - Provide and maintain related knowledge base articles for designated help desk software. - Provide support for the new Point of Sale ... system that a need is developed for, using the designated support desk software. - Provide and maintain documentation regarding system configuration, maintenance… more
- GovCIO (Atlanta, GA)
- …environments. + Identify, troubleshoot, and resolve system-related issues in collaboration with help desk and technical support teams. + Document system ... and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in the...can't do it alone. We need great people to help us do great things - for our customers,… more
- NCR VOYIX (Atlanta, GA)
- …and high-end engineering workstations, including staging, restoring, and recovering PCs. Resolving help desk incidents in line with service level agreements, and ... leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems....application process that come from a @ncrvoyix.com email domain." Help us run the world's top brands. At NCR… more
- Morley (Atlanta, GA)
- …to Make Your Life Easier_** + Teladoc: 24/7 online access to doctors + 24/7 nurse help desk + Patient advocacy: Free 24/7 help with benefit questions and ... in automotive EV, engine, electrical, drivetrain or infotainment systems, providing expert help on domestic vehicle repairs. + Your journey starts with an initial… more
- Bilfinger Industrial Services Inc. (Atlanta, GA)
- …only. Nearest Major Market:Atlanta Job Segment: Offshore Oil, Embedded, Developer, Help Desk , Information Technology, Energy, Technology Apply now + ... new client acquisition. Overview: We are seeking Senior Business Development Managers to help grow our US business in multiple markets: . Refining, Chemical &… more
- Deloitte (Atlanta, GA)
- …ranging from keeping the lights on for the client's environment (eg upgrades, access help desk ) to full-service use case development and dashboards As a ... meet the evolving needs of businesses. Join us to help bridge the gap between securing technology and supporting...services that integrate risk, regulatory, and technology skills to help clients transform their legacy programs. We work across… more
- Robert Half Technology (Sandy Springs, GA)
- …to systems. * Maintain detailed records of support requests and resolutions in the help desk system. * Participate in creating and maintaining IT documentation, ... and wide area network (WAN) connections. * Troubleshoot connectivity issues and help maintain network security, including firewall configuration and VPN setup. *… more
- Concentrix (Atlanta, GA)
- …+ Create/Manage Salesforce Dashboards to be Dynamic, Meaningful and Adaptable + Provided Help Desk Support and be an Information Resource and Trusted Advisor ... from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what… more
- Datavant (Atlanta, GA)
- …according to policies, procedures and laws/regulations. + Troubleshoot equipment issues enlisting Help Desk to resolve all escalated matters. + Adheres to ... questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see… more
- Elevance Health (Atlanta, GA)
- …to ensure seamless processes. + Provides administrative support including triaging help desk tickets, monitoring group email/voice mail boxes, participating ... opportunities for improvements. + Provides administrative support to associates to help in identifying and resolving workflow and process issues. + Assists… more
- CVS Health (Atlanta, GA)
- …clients. + Collaborate with cross-functional teams including application, security, and help desk to ensure successful secure document delivery services. ... the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages,… more
- Burroughs (Atlanta, GA)
- …field service organization combined with remote managed services, technical support, help desk , program management and hardware solutions, including ATMs, ... talk to you! We are seeking aspiring Service Technicians in your area to help service and support our customers' cash automation technology equipment in your area!… more