- CDR Maguire (Frankfort, KY)
- CDR Emergency Management, Inc., is hiring multiple Call Center Agents to provide crucial support for a large-scale emergency management mission. This role will ... + Following up with complicated customer calls where required + Completing call notes and call reports as necessary and updating them in the computer + Obtaining… more
- The Hartford (KY)
- …sales experience and comfort with negotiating and overcoming objections + Current or prior call center experience preferred + Ability to adapt and thrive in a ... integrity and a strong ethical foundation. We put the customer at the center of everything we do and foster a collaborative, communicative, and continuously… more
- Pearl Interactive Network (Winchester, KY)
- …Thank you for your interest in joining our team._ **Skills/Qualifications/Keywords:** Non-Sales, Call Center Agent , CSR, Entry Level, Phone Skills, ... Diversity, Responsive, Data Entry, Attention to Detail, Professional Telephone Manner, Call Center , Inbound Calls, Organizational Skills, Judgment, Teamwork,… more
- Mass Markets (KY)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer's experience, providing exceptional solutions to… more
- Mass Markets (KY)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... + Appropriately escalate customer dissatisfaction with managerial team + Ensure first call resolution through problems solving and effective call handling… more
- Sedgwick (Lexington, KY)
- …auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal communication and active ... auto insurance experience** + At least 1 year of customer service experience; call center experience strongly preferred **Skills & Knowledge** + Strong customer… more
- Anywhere Real Estate (Louisville, KY)
- …SalesForce. **Qualifications:** + **Experience:** At least one year working in a call center or telemarketing environment; telephone prospecting and real estate ... ** Agent Recruiter** **Real Life. Real Connections.** **What you'll...career. + Persuasive, going for the win on every call ; celebrating victories, moving past defeats. + Customer focused,… more
- Mass Markets (KY)
- …diploma or GED + Must hold a valid Healthcare Insurance License + Previous call center experience is preferred. + Proficient in Microsoft Word, Excel, ... industry. We are seeking a Spanish-speaking Licensed Health Insurance Agent . As a key member of our team, you...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (KY)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION DETAILS WANT AN… more
- Camping World (Bowling Green, KY)
- …a Technical Agent for our growing team. Camping World is now hiring Call Center Email Chat and Customer Service Representatives. **What You'll Do:** + ... Receive and respond to specialized product inquiries, memberships and installations via phone, email and chat + Provide product knowledge to members/customers by explaining the type of service or product offered. This includes but not limited to Good Sam Club… more
- The Hartford (KY)
- …not included). + 2+ years of recent Property & Casualty experience is preferred. + Call center experience valued. + Strong sales acumen with the ability to ... negotiate and sell all messages including those that may be difficult. + Excellent written and interpersonal communication skills. + Competitive nature and strong desire to win. + Demonstration of solid time, organizational, and desk management skills with… more
- Mass Markets (KY)
- …in a high-volume or call center environment. + Prior call center experience (as a recruiter or agent ) is strongly preferred. + Strong knowledge of ... and a passion for connecting top talent with meaningful opportunities. Prior call center experience and a good track record of successful work history are… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and fluent ... to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer… more
- Cardinal Health (Frankfort, KY)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Verint Systems, Inc. (Frankfort, KY)
- …+ Voice of Customer/CX experience with multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience with analytics tools such ... Duties and Essential Responsibilities:** + Create insights (CXSA, Hybrid, Scorecard, Agent Level Reporting, Dashboards, ad hoc) which as requested by customers… more
- Sharecare (Frankfort, KY)
- …chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / ... enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with...service role preferred + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency… more
- Teleperformance USA (KY)
- …+ **Empathy** + **Knowledge** + **TP Processes (for internal only)** + ** Call Center Acumen** + **Supervisor Role Understanding** + **Technology** + ... you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is… more