- Everon (Ashland, KY)
- …**_Position Summary:_** The primary function of this position is to service , troubleshoot and repair low voltage panels, wiring and devices. Typically ... and completion of assigned tasks. + Provides documentation of service and hours worked. + Completes and submits all...fire alarm systems only). + Must obtain NICET Level II within one (1) year (for fire alarm systems… more
- Mass Markets (KY)
- …as a trusted partner in the industry. This position supports customer service , technical support, and customer sales interactions. It requires you to interact ... a best-in-class customer experience. In addition to providing exceptional service , you will need to be a confident, fully...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (KY)
- …enjoy helping others. In this role, you will provide full life-cycle customer service and a ssist customers in understanding their coverages and select the right ... for conflict resolution, problem-solving, and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) + Ability to… more
- Mass Markets (KY)
- …as a trusted partner in the industry. This position supports customer service , technical support, and customer sales interactions. This role requires you to ... conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) + Ability to… more
- Mass Markets (KY)
- …ourselves as a trusted partner in the industry. This position supports customer service for mortgage customers. This role requires you to interact with hundreds of ... screens while speak to customers. + Must be customer service oriented (empathetic, responsive, patient, and conscientious) + Strong...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (KY)
- …and customers Preferred (Not Required) + One (1) year of experience in customer service or Tier II , technical support + CompTIA IT certification COMPENSATION ... support role, troubleshooting VoIP Phones, Data Gateways, and High-Definition (HD) Video service disruptions. A strong customer service background is necessary… more
- Mass Markets (KY)
- …relationships, and driving revenue growth by offering tailored outsourcing solutions to enterprise clients. The ideal candidate will have a proven track record of ... Client Acquisition:Identify and pursue new business opportunities by targeting enterprise -level clients across various industries. + Relationship Management:Build and… more
- Mass Markets (KY)
- …organizational change. + Expertise in selling complex, consultative solutions to enterprise clients. + Exceptional leadership and motivational skills. + Strong ... Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job...15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico,… more
- Mass Markets (KY)
- …+ Demonstrated success in managing complex sales cycles and securing enterprise -level deals. + Expertise in strategic planning, market expansion, and organizational ... Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job...15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico,… more
- Mass Markets (KY)
- …exceptional solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while helping improve the ... responsible for the following tasks: + Assist customers with service inquiries + Learn the common requests and solutions...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (KY)
- …analytical skills, adaptability, and the ability to make quick decisions to maintain service level objectives. To be considered for this role, you must complete a ... Key Responsibilities: + Monitor real-time call volumes to ensure service levels are met. + Track agent availability and...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (KY)
- …of Operationsto oversee and enhance client relationships, operational efficiency, and service delivery within our organization. The ideal candidate will be a ... monitor key performance indicators (KPIs) to track and improve service delivery. + Oversee the daily operations of the...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (KY)
- …ensure smooth and efficient operations. + Conduct quality audits and ensure that service standards are consistently met. + Host regular team meetings to discuss ... operational improvements and implement changes to enhance efficiency and service quality. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (KY)
- …role, you will be instrumental in enhancing client satisfaction, optimizing service delivery, and leading continuous improvement initiatives across our global ... with a focus on key performance indicators (KPIs) and service level agreements (SLAs). Identify performance trends and implement...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (KY)
- …advice comply with insurance regulations and company policies. + Deliver high-quality service to ensure customer satisfaction and retention. + Respond to customer ... team members and departments to ensure a cohesive customer service and policy management approach. + Participate in ongoing...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (KY)
- …join our team. This role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be responsible for ... Detect recurring issues and recommend process improvements to enhance service quality. + Ensure that all interactions comply with...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (KY)
- …interest during initial discussions. + Proposal Development:Prepare and present service proposals and formal presentations to prospective clients, both virtually ... Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job...15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico,… more
- Mass Markets (KY)
- …of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on ... Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas,… more
- Mass Markets (KY)
- …of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on ... Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas,… more
- Mass Markets (KY)
- …of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on ... Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas,… more