- Houston Methodist (Houston, TX)
- At Houston Methodist, the Lead Call Center Agent position is responsible for assisting the Operations Manager with daily operations and coverage of ... volumes, wait times, hold times, completion of calls, and documentation of calls. The Lead Call Center Agent position reviews and documents call … more
- Humana (Houston, TX)
- … lead conversion, and consumer engagement. + Modernizing Payor Agnostic Call Center Technology, integrating Genesys/Salesforce solutions to enhance customer ... excellence, and compliance within a highly regulated industry. KEY RESPONSIBILITIES Lead a large multi disciplined organization focused on the following: +… more
- Houston Methodist (Baytown, TX)
- …resources efficiently. Implements solutions to achieve organizational objectives that lead to a positive financial impact. **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** ... of positive language principles. + Acts as effective change agent + Strong assessment, organizational and problem solving skills...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- Houston Methodist (Cypress, TX)
- …efficiency and other operational metrics. S/he will act as a change agent for the organization and facilitate improvement activities throughout the system. This ... application of positive language principles + Demonstrates ability to design and lead organizational transformation - a blend of change management, coaching, and… more
- Houston Methodist (Houston, TX)
- …contributions at the unit and housewide levels, with expectation to collaborate/manage/ lead on system-wide and national initiatives. **PEOPLE ESSENTIAL FUNCTIONS** + ... the Nurse Practice Act + Acts as effective change agent + Demonstrates proficient time management skills + Expert...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more