- RKON (Chicago, IL)
- …be part of a casual and family-friendly work environment. Position Profile: We are pursuing IT Help Desk (End User Engineer) professionals who are looking to ... verticals. The ideal candidate will a strong desire to pursue a career in IT . Our Help Desk professionals are expected to provide high quality end user… more
- Sargent Electric (East Chicago, IN)
- …companies in the area, providing comprehensive services to our clients. We are looking for an IT System Help Desk Analyst (Hybrid) in our East Chicago, IN ... primary responsibilities of the position are to perform under minimal supervision IT related functions and assist the Information Technology Manager with initiative… more
- Black Diamond Technologies (Chicago, IL)
- …of behavioral health. Our client is looking for a full-time level 1, level 2 help desk support person with the following qualifications: + College Degree or ... and finishing technical tickets with little supervision If you are good with both IT and with people, a good communicator, and highly reliable, we want to take… more
- Robert Half Technology (Lincolnwood, IL)
- Description We are offering an exciting opportunity for a Help Desk Manager in Lincolnwood, Illinois. This role involves leading a dynamic team to ensure ... in a timely manner. * Manage and improve the IT knowledge base system. * Schedule service desk...and Basic Troubleshooting. Requirements * Proven experience in a Help Desk Manager role or a similar… more
- Robert Half Technology (Chicago, IL)
- Description Robert Half has an urgent need for a Help Desk Analyst. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a ... dynamic and rapidly changing work environment. Due to this Help Desk Analyst role having a large...and is a permanent opportunity. Key responsibilities - Contribute IT support for productivity software, operating systems, and a… more
- Robert Half Technology (Bedford Park, IL)
- Description Robert Half is looking for a Help Desk Analyst to support local and field users in a rapidly expanding company in the Manufacturing industry. You ... a dynamic and rapidly changing work environment as a Help Desk Analyst. Because this Help...to address the root of the problems - Contribute IT support for productivity software, operating systems, and a… more
- Robert Half Technology (Chicago, IL)
- …Our client is searching for a customer-focused individual to join their growing IT department. In this role, you'll be the first line of defense for their users, ... providing technical support and troubleshooting a wide range of issues. You'll be the friendly voice on the other end of the phone, email, or chat, ensuring a smooth and positive experience for everyone. Responsibilities: + Troubleshoot and resolve a variety… more
- TEKsystems (Chicago, IL)
- TEKsystems is seeking a experience IT Service Desk professional to join our dynamic team. The ideal candidate will be responsible for providing first-level ... systems. This role is critical in ensuring the security and efficiency of our IT operations Top Skills' Details * Prior experience providing IT Support within… more
- Sedgwick (Chicago, IL)
- …Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Auto Desk Appraiser **PRIMARY PURPOSE** **:** To evaluate and prepare estimates for auto ... the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the… more
- Amazon (Chicago, IL)
- …Would you like to be part of a team that is redefining the Enterprise IT industry? Amazon Web Services is leading the next paradigm shift in computing and is ... of joint industry GTM, and identify and close large-scale IT Outsourcing wins You will own operational execution of...of the partner's largest global AWS opportunities. You will help to create and conceptualize commercial programs, managing the… more
- BorgWarner Inc. (Bellwood, IL)
- … IT co-op for the traditional year-round part-time work. Perform entry-level service desk (aka help desk ) functions including: + Call answering/routing. + ... computer hardware including monitors, keyboards, and printers. + Follow standard service desk procedures. + Track and route problems and requests and document… more
- Insight Global (Chicago, IL)
- …and working with vendors to service basic medical equipment Work closely with our Help Desk professionals on trouble tickets assigned to you Assist other techs ... Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements ore Responsibilities: Troubleshoot IT issues from desktop, printers, and network Ensure continuous...on the Help Desk with troubleshooting issues Work with… more
- Proven IT (Merrillville, IN)
- …and communicates effectively with all co-workers, outside customers and possibly vendors + Resolve help desk tickets when not on projects + Help on ... appliance installation and support. This is an expert level engineer for Managed IT Services. The Tier III Project Team Engineer has an expert understanding of… more
- Numerator (Chicago, IL)
- …and perform restorations as needed + Assist users with desktop support + Open and maintain Help Desk tickets + Follow up with users to ensure issue has been ... computer performance. + Create and maintain documentation + Maintain IT equipment in office common areas and conference rooms...devices + Must have a strong general knowledge of IT systems, security, servers, firewalls, and all things Microsoft… more
- Proven IT (Tinley Park, IL)
- …with vendors where necessary. + Set up VOIP/Hosted services (Intermedia) + Help desk responsibilities completing existing customers' trouble tickets. + Provide ... accurate documentation of customer's service and equipment config. + Maintain a high level of communication with customers, vendors, and the internal team on project status. + Train customers on how to use the system after deployment. + Coordinate between… more
- TEKsystems (Chicago, IL)
- … side/hands-on support for incidents and service requests that are escalated from the IT Service Desk team. Key Areas of Responsibility . Operations: Facilitate ... by the department. . Provide back-up support for the IT Service Desk . Follow all asset...and grow. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- DLA Piper (Chicago, IL)
- …and/or priority information. You will document all designed and implemented solutions so that Help Desk and other support staff can support for first call ... are responsible for. You will resolve technical trouble tickets escalated through the Firm's Help Desk . To learn more about DLA Piper, please visit our website… more
- Publicis Groupe (Chicago, IL)
- …excellence in execution today and continuous improvement for tomorrow. + Technology User Help Desk + Software Licensing, Training + Administration + Font ... partnership with Publicis Groupe local market, global shared services IT support teams and third-party vendors + Ensure the...with Publicis Groupe local market and global shared services IT support to plan for PXP USA hardware and… more
- Loyola University Chicago (Chicago, IL)
- …IT support team members for root-cause resolution. 2. Professionally respond to help desk tickets, customer calls, email, voice mail, and hardware/software ... Education/Experience: - At least two years of experience in a help desk or technical support environment required. - Bachelor's Degree preferred. Language… more
- The Chicago Lighthouse (Chicago, IL)
- …Phone and time & attendance reports; + Maintain inventory database; + Log all help desk interactions; + Assist with Shortel logons and Configure VOIP Shortel ... solutions, escalating issues, and tracking to completion. Experienced with supporting IT desktop infrastructure and minor server related issues. Responsible for… more