- Discover (Chicago, IL)
- …weekends as assigned. **What You** ' **ll Do** + Responsible for handling routine customer service inquiries and problems via telephone, digital or chat channels ... through effective communication and problems solving skills. + These routine customer service inquiries require the use of standard screens, scripts and… more
- Huntington National Bank (Chicago, IL)
- …Senior Analyst is responsible for quantitative risk strategy development for Huntington's credit card products. This will be applied through the complete ... Basic Qualifications: + Bachelor's degree + 7+ years of Credit Card analysis and/or Credit ...projects at once, prioritizing within tight time constraints + Customer service orientation, with respect to both… more
- JPMorgan Chase (Chicago, IL)
- …visually appealing but also accessible and user-friendly, enhancing the overall customer experience. Commercial Card provides payment solutions to businesses, ... insights. As a Vice President Experience Design in Commercial Card , you will play a pivotal role in shaping...and user needs across multiple product areas + Diagram service flows and product features, design wireframes, and prototype… more
- Huntington National Bank (Chicago, IL)
- … Card Product Manager leads the efforts to expand and optimize our consumer credit card portfolio. This role is critical in driving our strategic initiatives ... evolving needs of our customers while enhancing the performance across the credit card product lifecycle. Duties and Responsibilities: + Overall responsibility… more
- Capital One (Chicago, IL)
- …B2B developer platform used to streamline and drive efficiencies for Partnerships Credit Card launches and integrations. The portal enables external parties ... Sr. Associate, Product Manager - Card Partnerships, Partner Portal **About the Role:** Our...finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of… more
- Capital One (Chicago, IL)
- …domain we are transforming the technology we use to create an engaging customer experience and optimize the Credit Decisioning capabilities that fuel new ... Sr. Director, Software Engineering - Card Account Acquisitions Capital One's Card ...the technical chops to ensure that we build compelling, customer focused solutions in an iterative methodology. As a… more
- BMO Financial Group (Chicago, IL)
- …employees, supports their development, and manages poor performance. + Probes to understand customer personal banking and credit card needs and integrates ... makes referrals to other business groups. Supports sales and customer service activities to meet strategic ...resolution. + Maintains current knowledge of personal banking and credit card industries, practices, and trends and… more
- Synchrony (Chicago, IL)
- …of a degree, a high school diploma and 10 years of marketing experience in the credit card or financial services industries. + A minimum of 8 years of loyalty ... the value proposition, including tracking industry trends, competitor's and customer experience metrics. Ensure program profitability and penetration through...marketing experience in credit card or retail industry to include:… more
- Kimpton Hotels & Restaurants (Chicago, IL)
- …and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. + Verify credit ... you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX...+ Follow established key control policy. + Ensure proper credit policies are followed. + Submit all lost &… more
- PNC (Chicago, IL)
- … Cards. Using your strong data and finance acumen you will be advising on credit card new originations, existing portfolio, and competitive position to ensure we ... also serves as the key data specialist for the credit card pricing team, so a strong...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- Synchrony (Chicago, IL)
- …business + 5+ years of analytic leadership/managerial experience within the financial services, credit card , payments, retail, or consulting industry + 5+ years ... and lead development of analytic capabilities and solutions + Solid understanding of credit card industry financial P&L drivers and key sensitivities, with… more
- Kinseth Hospitality Companies (Glenview, IL)
- …fill dates and system backup. + Knows, adheres to and trains staff on cash and credit card handling procedures. Files and posts all changes to the guest ledger ... coordination of activities, resolution of guest complaints and improve hotel customer satisfaction. + Answers inquiries pertaining to property policies, services,… more
- Synchrony (Chicago, IL)
- …diploma / GED and 7+ years of Product / Project Management experience in the credit card , financial services, or technology industries + 4+ years Product / ... deliver innovative cloud solutions that meet business objectives and customer needs. The AVP will prioritize product features, manage...Project Management experience in the credit card , financial services, or technology industries… more
- BMO Financial Group (Wheeling, IL)
- …and achieve customer retention and acquisition objectives. + Probes to understand customer personal banking and credit card needs and integrates ... makes referrals to other business groups. Supports sales and customer service activities to meet strategic ...resolution. + Maintains current knowledge of personal banking and credit card industries, practices, and trends and… more
- BMO Financial Group (Waukegan, IL)
- …of a collaborative and versatile branch and market team. + Probes to understand customer personal banking and credit card needs and integrates marketing ... comply with this requirement. A criminal background review and credit history evaluation will be required for this position...online tools, and applications. + Experience in a consultative customer service or sales role, with a… more
- Navy Exchange Services (NEX) (Great Lakes, IL)
- …available balances credit limits etc. Accepts payments for Military Star Card . VIDEO RENTAL: Rents videotapes to authorized patrons. Responsible for opening ... applicable sales areas, check cashing acceptance processing of Military Star Card application, acceptance of Military Star Card payments etc.… more
- HSBC (Chicago, IL)
- …Experience Forum' with senior leadership. + Take ownership, lead and track specific customer issues/problems including pricing and billing issues and work with the ... customer and internal departments until issues are resolved +...case development with client Treasury, Procurement, AP, HR and Card Administration. This will include the ability to conduct… more
- Citigroup (Chicago, IL)
- …+ 1-3 years relevant experience + Required Skills: + Experience with face-to-face customer service , digital engagement and basic sales/referrals + Open, client ... Retail experience **Education:** + High School diploma or equivalent **Job Family Group:** Customer Service **Job Family:** Branch Service **Time Type:**… more
- BMO Financial Group (Wheeling, IL)
- …of a collaborative and versatile branch and market team. + Probes to understand customer personal banking and credit card needs and integrates marketing ... identify potential opportunities and address everyday banking plans and credit card needs. + Contributes to meeting...tools, and applications. + Some experience in a consultative customer service or sales roles, with a… more
- Capital One (Chicago, IL)
- …One. The Card Tech Authorizations domain provides capabilities for authorizing credit and debit card transactions in real-time. These Authorizations enables ... industry authorization compliant services, and deep decisioning across fraud, credit , and customer preferences. These real-time decisions...of experience with AWS, GCP, Azure, or another cloud service + 4+ years of experience in open source… more