- CH Robinson (Chicago, IL)
- CH Robinson is seeking a ** Key ** ** Customer Success ** ** Manager ** is responsible for growth and retention of key and strategic accounts. You will ... relationships, provides value creation, solution expansion, and ensures overall customer satisfaction. This is accomplished by cultivating trust, creating alignment… more
- Staples (Lincolnshire, IL)
- …leadership, and a commitment to long-term customer success . As the Key Account Strategic Manager at Quill, you will lead a high-performing team dedicated ... sales processes + Collaborate cross-functionally with Sales Strategy, Marketing, Merchandising, and Customer Success to maximize customer impact + Support… more
- Cancer IQ (Chicago, IL)
- …at CancerIQ. If you want your work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you will be responsible for managing ... key role in the programmatic design of customer success initiatives, ensuring that our processes,...Onboarding and Implementation . Work closely with an Implementation Manager as a team to guide new customers through… more
- American Medical Association (Chicago, IL)
- Sr. Manager Customer Success Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a ... at our corporate offices in Chicago for a Sr. Manager Customer Success on our...scale. + Coordinate cross-functional collaboration to enhance the post-sale customer journey. + Identify and monitor key … more
- MongoDB (Chicago, IL)
- Individuals in the Customer Success Manager role...will be expected to take full ownership of your customer portfolio and make key decisions to ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or...engineering to develop new innovative solutions. You will be key in building the future roadmap of our product… more
- CADDi (Chicago, IL)
- At CADDi, we're looking for a skilled Customer Success Manager to join our team and play a crucial role in ensuring client satisfaction and driving growth. ... Customer Retention and Growth + Monitor and analyze key customer health metrics such as adoption...work/life balance. + In-depth experience in various aspects of customer success , from onboarding to account management… more
- Proofpoint (Chicago, IL)
- …motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the ... **Your Day to Day** + Drive high levels of customer success through post sales customer...work here are the key to our success . We are a customer -focused and driven-to-win… more
- WESCO (Glenview, IL)
- … Manager who thrives at the intersection of contract negotiation and customer success . In this role, you'll drive strategic partnerships, ensure the ... success and satisfaction of our customers, and act as...new business. + Conducts roll out meetings at new, key , and global account customer locations. +… more
- ECP (Chicago, IL)
- …business, compliance, and operational performance for our customers. We are looking for a Customer Success & Value Growth Specialist, you'll be the voice and ... in cross-functional teamwork with Sales, Product, Support, and Marketing to drive customer success . + Bonus: Hands-on with SaaS onboarding, value realization,… more
- MongoDB (Chicago, IL)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will ... Master's degree preferred with 1-2 years of management experience, preferably in a customer success or account management capacity + 12+ years relevant… more
- Ralliant (Chicago, IL)
- We are seeking a highly motivated Key Account Manager /BDM to drive sales growth in their assigned territory by expanding business with existing accounts and ... will be in the Midwest Geography - Chicago area. ** Key Responsibilities:** + Identify and pursue opportunities for business...well as new accounts that fit the company's ideal customer profile + Negotiate contracts and pricing agreements with… more
- Proofpoint (Chicago, IL)
- …and the people who work here are the key to our success . We are a customer -focused and driven-to-win organization with leading-edge products-and many ... join the Customer Office organization (Professional Services, Customer Success , Training, Managed Services, Support, and...into high-touch and digital motions. This is a people manager role, reporting to Senior Director, CS Strategy &… more
- nVent (Chicago, IL)
- …+ Responsible for the national achievement of our HOFFMAN products sales quota with identified key OEM accounts. + Make direct end customer calls to develop and ... who put their innovation to work to advance our success - and their own. Join an organization that...needs. + Develop and maintain strong relationships with localized key decision-makers at the global customer level.… more
- Acosta Group (Chicago, IL)
- …passion for driving sales and market share growth? Join our team as a ** Customer Manager ** and take charge of managing our principals' business within designated ... customer accounts. **RESPONSIBILITIES** Here's what you'll be doing: +...aligns with the principals' business priorities and drives long-term success . + **Client Engagement** : Personally call on all… more
- Amazon (Chicago, IL)
- …Amazon Web Services is seeking a results-driven Account-Based Marketing (ABM) Manager to design and execute high-impact ABM programs for enterprise customers ... measurable business outcomes through targeted marketing initiatives. The Account-Based Marketing Manager will own the end-to-end execution of territory ABM programs,… more
- Amazon (Chicago, IL)
- …Amazon Web Services is seeking a results-driven Account-Based Marketing (ABM) Manager to design and execute high-impact ABM programs for enterprise customers ... measurable business outcomes through targeted marketing initiatives. The Account-Based Marketing Manager will own the end-to-end execution of territory ABM programs,… more
- Amazon (Chicago, IL)
- …individual. Opportunity Strategy: Partner with broader internal team and work with the customer to help set objectives, analyze key data and ensure executive ... briefing senior management and managing and coordinating all of the internal and customer stakeholders. Key job responsibilities * Lead negotiations and … more
- Nestle (Chicago, IL)
- …of health and nutrition for patients and consumers. **POSITION OVERVIEW:** The Customer Strategy Manager is responsible for driving achievement of forecast, ... & communication of the process, and conducting collaborative planning cycles with customer teams. + Communicates & coordinates key strategies, insights, and… more
- Caterpillar, Inc. (Chicago, IL)
- …capabilities to help our customers build a better, more sustainable world._ The Senior Manager Software Engineering for Cat Customer Support will oversee a team ... 365 Customer Service, Power Platform, Power BI & Copilot. Key responsibilities include project planning, managing timelines and budgets, ensuring quality through… more
- American Airlines (Chicago, IL)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced...to your team members when problems arise + Deliver key corporate and local information to frontline leaders in… more