- General Motors (Madison, WI)
- **Job Description** ** Customer Experience Manager - GM Energy** About GM Energy: GM's energy team was launched in 2021 and is rapidly growing. GM Energy ... GM Energy - gmenergy.gm.com We are seeking a strategic, data-driven, and customer -obsessed ** Customer Experience Manager ** to lead GM Energy's efforts… more
- Rubrik (Madison, WI)
- …and available, no matter the challenges that come your way. **What you'll do:** The Customer Experience Manager is a key role within the Customer ... skilled at swiftly diagnosing and solving complex issues while keeping the overall customer experience at forefront. In a world where data is the lifeblood of… more
- The Hertz Corporation (Madison, WI)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Madison, WI)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Dodge Construction Network (Madison, WI)
- …to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach and ... Customer Engagement Manager Location: Remote, United...practices, and insights to customers to improve retention and customer experience . This is a full-time position… more
- Coinbase (Madison, WI)
- …at the intersection of product and support to transform the customer experience . We're hiring a Program Manager , Coinbase One, to evolve Priority Support ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Fujifilm (Madison, WI)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- The Hertz Corporation (Madison, WI)
- …sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the ... The ** Customer Operations Manager ** focuses on the...company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car… more
- FranklinCovey (Madison, WI)
- …institutions. To learn more, visit franklincovey.com. **Title:** Revenue Operations & Customer Growth Strategy Manager **Payroll Title:** Revenue Operations & ... Customer Growth Strategy Manager **Division:** Enterprise Division, Domestic Regions **Status:** Full-Time Exempt...in a Sales Operations function + 5+ years of experience in Sales Operations, Business Strategy, Management Consulting, or… more
- Madison Gas & Electric (Madison, WI)
- ** Manager Customer Applications** Location **Madison** Job Category ** Customer Operations** Apply Now ... and delivery. + Encourage innovation in system optimization, automation, and customer experience enhancements. **_Stakeholder Engagement & Communication_** + Act… more
- UKG (Madison, WI)
- …by leveraging sales management teams, executive sponsors, and in-person meetings. * Customer Experience : Ensure positive customer experiences through ... the Role:** We are seeking a dynamic and strategic Customer Account Manager to join our team....hours. **About You:** **Basic Qualifications:** * 2+ years successful experience in account management, sales, customer success,… more
- RELX INC (Madison, WI)
- Job Description Enterprise Customer Success Manager Are you a skilled relationship builder with a passion for customer success? Are you a customer ... usage in their program. About the Role The Enterprise Customer Success Manager (eCSM) is a relationship...to meet customers' business needs Requirements + Possess prior customer success experience + Be organized with… more
- ISC2 (Madison, WI)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- ISC2 (Madison, WI)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team responsible ... logistics, or training services + Proficiency in CRM, reporting tools, and customer success platforms + Experience in education, certification, training… more
- Robert Half-Robert Half Corporate (Madison, WI)
- **JOB REQUISITION** Talent Manager (Administrative & Customer Support) **LOCATION** WI MADISON WEST **JOB DESCRIPTION** **Job Summary** Our **Talent Managers** ... **Qualifications:** + BA/BS degree preferred. + 1+ years administrative or customer support experience preferred. + 2+ years' experience with Business… more
- ECP (Madison, WI)
- …only towards the customer , but internally too, to appropriately manage customer concerns and needs Requirements + Experience in SaaS Success/Inside Sales: ... compliance, and operational performance for our customers. We are looking for a Customer Success & Value Growth Specialist, you'll be the voice and main point… more
- Nelnet (Madison, WI)
- …trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go ... to leverage FACTS best practices and to deliver a level of customer satisfaction that exceeds expectations. By building strong collaborative relationships with… more
- JB Hunt Transport (Madison, WI)
- …Bachelors: Business Administration/Management (Required), Bachelors: Business Communications **Work Experience :** Customer Service/Account Manager , ... on defining the opportunity strategy to sell to the customer **Job Description:** **Key Responsibilities:** * Conduct lead generation...: + Bachelor's Degree with 2-3 years of relevant experience , or 5+ years experience in sales,… more
- Walgreens (Watertown, WI)
- …Assistant Manager capacity, with people leadership, business management, and customer -facing experience . We will consider employment of qualified applicants ... law (and pursues PTCB certification, as required by state). ** Customer Experience ** + Engages customers and patients...customer expectations and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing… more
- Walgreens (Sun Prairie, WI)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more