- Jackson National Life Insurance Company (Lansing, MI)
- …and apply through Jobs Hub._** **Job Purpose** Provides world-class customer service and support to business partners, customers, internal associates and other ... multiple technology-based applications simultaneously.** **Identifies and resolves basic customer service issues; escalates issues for resolution as necessary.** **Drafts… more
- Acxiom (Lansing, MI)
- …build trust-based relationships with clients, and colleagues across all levels. + ** Client Advocate :** Represent and champion the interests, needs, and concerns ... The Client Partner serves as the primary post-sale point...for product use and clients are maximizing value from product/ service investments. Handles escalations and coordinate across functional areas… more
- Banfield Pet Hospital (Okemos, MI)
- …decisive in handling difficult problems. Translates problems into practical solutions. + Client service skills - Consistently ensures the team provides the ... client with attentive, courteous and informative service ....present Pet treatment recommendations and associated fees as an advocate for the Pet, gaining the client 's… more
- Prime Therapeutics (Lansing, MI)
- …and client priorities; work with Employer Account Manager to ensure member and client service excellence and satisfaction + Lead client meetings as ... deliverables + Establish key internal relationships in order to advocate for client interests and help drive...diploma or GED is required + 5 years of client service experience to include 2 years… more
- Prime Therapeutics (Lansing, MI)
- …education and/or work experience; HS diploma or GED is required + 8 years of client service experience in healthcare or insurance, to include 5 years of account ... plans + Collaborate with extended Account Management team to advocate for and bring awareness to client ...collaboratively to provide the highest quality of care and service to our members. If you are looking to… more
- Wolters Kluwer (Lansing, MI)
- …value provided by ELM solutions. + Serves as liaison between ELM and client contacts providing exceptional service that maintains or increases customer ... advisor with clients largely through a rigorous hands-on approach; managing the client relationship throughout the entire project life cycle; contributing to and… more
- Lumen (Lansing, MI)
- …leadership teams regarding the customer experience, product features/functionality, and service implementation/management. Customer Advocate : Acts as customer ... may work from home when not in team or client meetings. **The Role** We are looking for a...and technology objectives, conduct full technical discovery, and architect client solutions to meet gathered requirements. Assess business and… more
- Evolent Health (Lansing, MI)
- …relationship mapping, issue identification, and action planning, in lead up to scheduled Client Value Meetings + Advocate for partner culture, serve as an ... role is unique as this individual will be working directly with Evolent's largest client and leading a group of individuals who oversee various aspects of the plan.… more
- Comscore (Lansing, MI)
- …account. + Establish and maintain strong working relationships with internal Comscore teams ( Client Service , Client Insights, Product Management and TV ... and slide presentations (Power Point) + Help Sales grow client accounts by understanding the principle business objectives and...questions, concerns and requests. + Act as the customer advocate internally to Comscore to ensure project goals, needs… more
- Origami Brain Injury Rehabilitation Center (Mason, MI)
- …the documentation of those activities. DSP will serve as a resource and advocate for clients. DSP will maintain facility cleanliness standards. Excellent customer ... service is provided to clients and other stakeholders at...to the daily schedule. + Maintain working knowledge of client location, level of engagement and utilize proper intervention… more
- State of Michigan (Lansing, MI)
- …We Are Looking For:We are looking for a person who understands the value of public service and wants to help us meet the needs of our citizens and someone who ... business needs. The position is responsible for coordinating day-to-day service delivery toward the goal of providing an efficient,...an efficient, effective, and stable IT environment for the client agency users of the systems and processes. This… more
- HireVue (Lansing, MI)
- …Experience with enterprise or strategic level customers preferred + Experience managing client relationships in software as a service or technology environments ... growth and expansion opportunities within your account portfolio. Subject Matter Expert/ Advocate + Partner with customers on HireVue product offerings, best… more
- SitusAMC (Lansing, MI)
- …Experience conducting or overseeing compliance audits + A strong commitment to client service and satisfaction + Highly motivated, self-directed, team-oriented, ... best and most passionate people come to transform our client 's businesses and their own careers. Whether you're a...Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every… more
- SitusAMC (Lansing, MI)
- SitusAMC is where the best and most passionate people come to transform our client 's businesses and their own careers. Whether you're a real estate veteran, a ... growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but… more
- Meta (Lansing, MI)
- …source of knowledge for the team.This role also involves interacting with executive client groups and requires an ability to advise and influence various internal ... 4. Serve as backup support for your direct reports client roster as needed 5. Provide regular and timely...leaders and cross functional partners to build relationships, and advocate for admins as needed 7. Monitor the pulse… more
- Public Consulting Group (Lansing, MI)
- …into clear and concise documentation. + Work closely with consultants and client -facing teams to create intuitive and visually appealing user interfaces that align ... with business objectives and user needs. + Advocate for user-centered design principles. Develop wireframes, prototypes, and user flows to enhance the overall user… more
- Guardian Life (Lansing, MI)
- …our promises and serve more people by providing effortless and exceptional service to our voice/telephone inquiries from insured members, employers, brokers, and ... process and procedures that provide accurate, complete, and thorough service resolution. When needed, this role investigates customers' ...that suit you best. + Employee Resource Groups that advocate for inclusion and diversity in all that we… more
- Ryder System (Lansing, MI)
- …(10) years or more at least two IT disciplines in a client /server or service -oriented architecture (SOA) environment, including technical architecture, network ... all solution architecture design and analysis work. + Understand, advocate and augment the principles of information technology strategies.Analyze domain… more
- Meta (Lansing, MI)
- …source of knowledge for the team.This role also involves interacting with executive client groups and requires an ability to advise and influence various internal ... leaders and cross functional partners to build relationships, and advocate for admins as needed 6. Monitor the pulse...Lead Admins, and supported clients in ensure lasting quality service 9. Serve as an expert on admin and… more
- Veralto (Lansing, MI)
- …collaborating with our R&D Lab in Richmond for troubleshooting. The Technical Service Consultant should have extensive experience in the water treatment industry, ... sales team as the key technical advisor and product advocate for products and solutions. + Assist account managers...solutions. + Assist account managers in conducting interviews with client management to gain an understanding of client… more