- Humana (Lansing, MI)
- **Become a part of our caring community and help us put health first** The Customer Success Agent is responsible for member retention through active ... engagement with high-risk members. The Customer Success Agent work assignments are often straightforward and of moderate complexity. Humana's Customer … more
- Concentrix (Lansing, MI)
- …Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed ... Job Title: (Bilingual: Spanish) Licensed Personal Lines Insurance Agent , P&C (Remote) Job Description PLEASE INCLUDE CURRENT/ACTIVE LICENSE AND NPN NUMBER… more
- Morley (Lansing, MI)
- …this role)_ + See _Skills for Success_ below Tasks: + Provide excellent customer service, representing a major domestic auto manufacturer + Make outbound calls and ... will respond to after-hours questions the next business day). **Skills for Success ** **_Required Skills_** + Telephone skills + Computer navigation and typing skills… more
- Trellix (Lansing, MI)
- …everything with drive and energy with an eye on both the bottom line and customer success + Create a talent plan designed to develop, motivate/coach, and retain ... impact to our business and users. + Voice of Customer - Partner with pre and post sales teams...SOC Analyst, Threat Research) and a track record of success at leading technology and product organizations while being… more
- Pearl Interactive Network (Lansing, MI)
- … Experience:** + Develop and implement quality assurance programs to ensure high customer service standards. + Conduct call monitoring, agent evaluations, and ... Managers (OSMs)** to become part of our Talent Community and contribute to the success of future onsite operations. Join us and make an impact! The **Operations Site… more
- Avnet (Lansing, MI)
- …delivering productivity and effectiveness through utilization of business processes, customer segmentation strategies, tool utilization, customer account ... making hiring recommendations and compensation decisions. + Acts as a change agent by ensuring employees have a good understanding of changes, ensuring readiness,… more
- American Express Global Business Travel (Lansing, MI)
- …make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. ... relationships and cultivating a sales portfolio. + Retaining your customer portfolio through outstanding relationship management. + Growing your...results and to act and lead as a change agent . + Strong financial competence. + Strong internal and… more
- Sharecare (Lansing, MI)
- …chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / ... aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers. + Adhere...+ Adhere to a schedule and caseload to support success and connectivity of member interaction. + Caseloads may… more